Norgate Auto Body Ltd.

Reviews 5

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Potterfan P

My car was in accident which was covered by ICBC. It was only body damage in the front headlight and fender. I brought in the car to Norgate for repair and I was serviced by Daniel. It took one and a half month to find the parts & repair and only a couple of weeks after I received the car, I noticed the headlight they have put in has already gotten hazy, while the old headlight on the other side is perfectly fine. So I looked at the repair sheet and found in a total bill of more than $3,000, they have spent $15 on new parts. It now makes sense why it took so long to find the parts, as apparently they were looking for them in the scrap yards. At no point they mentioned to me that they were going to repair with old parts. They also did not blend in the paint, even though the labor charge was $2000. I dont have time to go back & deal with these people, but I am very disappointed to say the least.

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Jeff Kiss

Had to get my truck repaired after being side swiped. Right from the claim adjusting through to getting the truck back it was a positive experience. All staff were friendly, courteous and attentive. My service rep kept me fully aware of what was going on through all steps in the process. Great job Dave and crew. I know a few other businesss that need to take a page out of your playbook. And the truck looks great!

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popsy2006

Excellent, I had a broken tail light that would have cost me over $400. The guy said he will get me a good deal, and he found a part for $175, and overall it only cost me about 220. great service, they go out of their way to help you.

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Mr RealReviews

I am absolutely satisfied with the service I have received from them. They go over and beyond for clients! Great customer service.

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Sky Graham

Professional and respectful service. They worked hard and fast; made the accident repairs for my vehicle a painless experience.

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