Saskatoon Motor Products

Category:	Chevrolet Dealer
Address:	715 Circle Dr, Saskatoon, SK S7K 0V1, Canada
Phone:	+1 306-242-0276
Site:	smpchev.ca
Rating:	4.6
Working:	8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–9PM 8:30AM–6PM 8:30AM–6PM Closed

Location

Photos 100

Reviews 5

Paul Martens

I was incredibly disappointed with our experience with this dealership. If I can save anyone else a big headache and disappointment I will. Ive never written a negative review online before but these guys ticked me off. We bought a used truck from them that did not perform as advertised. My MAJOR FRUSTRATIONS: 1.I was pre-approved from my bank at home for the loan amount needed. Their finance manager informed me they couldnt use my credit union because it wasnt connected to one of the big 3 (connexus etc) so I had to go with one of their banks which cost me an extra 0.5% interest-which when I called my bank after the fact found out they fed me a load of crap to make more money off of me! 2. upon calling the salesman and informing them of the mileage being double the advertised amount and having friends with the same engine getting much better mileage they offered an exchange within 30 days. (Im not a moron I know vehicles usually do 20-30% worse than advertised...but over double??) They didnt bring in a 3/4 ton truck within that time frame except one for $8000 more. 2.5 months and less than 5000km after buying the truck they brought in a duramax that I wanted and they said theyd have to start the trade in process all over and charge all the fees blah blah...I asked to talk to the manager about it one week and counting he hasnt bothered to phone me back. 3. As a consolation they offered to give me some tires at cost well when I compared pricing not to mention the gas required to drive back there...their cost price was regular price elsewhere for same tires. 4. Salesman Mark Sugar didnt bother to get ahold of the previous owner to inquire about some aftermarket work that had been done as he promised because once I left the building and they had my money they didnt care to deal with me. **This dealership does not care about the customer, only your money. BUY ELSEWHERE.

Christine SIM

i just bought a 2012 dodge journey from SMP i can not say enough about my car sales man i dealt with Mark Sugar and i was amazed i have been to other dealerships in the past and had a bad experience but Mark made my experience a good one he was not pushy at all and when i was undecided on whether i wanted to purchase the vehicle or not he went out of his way and offered to even let me take it for the night to decide if it was the car for me. He spent a lot of time with me asking me what my concerns were and talking me through them. I ended up coming back the next day and purchasing the SUV. Mark was amazing with my whole family he offered a coloring book and crayons to my youngest child and he never excluded any of my children. Smp even went and gave my three children i pads to play on while the children waited for me and my husband to talk about the vehicle. I was very impressed to see that SMP was very family orientated. We were offered coffee or a drink when we first got in there as we waited for Mark to finish up with his appointment before us. We were shown the car fax on the SUV which was nice no other dealership has offered me this . The staff at smp are very caring, energetic and wonderful to work with. Rob Bryant was amazing in the finance office to and went above and beyond trying to get me financing for my SUV. He was very pleasant to work with and made me feel very comfortable purchasing the vehicle. He gave me my options and talked me through everything. absolutely amazing place to be i would highly recommend this place and will from now on only be dealing with SMP to purchase my vehicles in the future. if i could give more then 5 stars i would.

Dave Bona

Was ripped off by service department, brought my van in to get some work done.......Inspection and repair my transmission coolant lines from rad. Well for a 140.00 dollars they missed a bunch of stuff like the rear shocks being done and front struts needing replacement. Now the best part my key magically deprogrammed while in there care, so Friday afternoon when I went to pick up van it would not start......Weekend no van. So Monday I phone to find out what is going on with my van and I end up having to explain what is going on to four different people......Finally as I am about to be shuffled off to another person I demand to speak to the service manager, yes you would think they would have been proactive with getting my van sorted out but no not a priority. So basically I now have to pay to get a new two keys programmed, still doesnt work with new keys am told it will be 600.00 for anti theft module....This is where I stop them I want my van back I go to pick up my van and the original key majically works again..... As I am driving van home I notice its running a bit hot, I check the coolant its a gallon low.....And my transmission starts slipping the next day.....I check transmission and its a litre and a half low, lets hope they did not wreck it..... Thank you Saskatoon Motor Products service for the professional competent service, its nice to know that customer care is a higher priority that scamming people out of their hard earned money. Did I mention meidl Honda uses licensed mechanics and not high school work education students.....

Shane Serack

Recently I purchased a 2010 used Avenger, with -very- low kms. 21000... Impressive find, to be honest. Most cars that age have a lot more distance on them and I thought it was a good find. Driving off of the lot, I hit the trip odometer... I didnt even get 30km and the car died outright. The electrical system was fried. I was on a first date at the time, and I had to get her to drive ME home. Embarrassed to say the least! The fuse board was completely shot and needed to be replaced. My confidence in my purchase was utterly obliterated at this point. I had to get it towed at midnight, no less...huuuuge inconvenience, utterly stressful. I got set up with a rental as it was still under warranty but I didnt get my car back for a week. I immediately informed the dealer that Id be enacting my 30 day exchange clause. I looked at a comparable car, a high KM 2011... they werent willing to come down on the sticker price -at all-. In what world is a 2010 with 22,000 km with $4,400 less than a 2011 RENTAL RETURN with 54,000km!?!? Then came in the business manager to feed me double talk, trying to browbeat me into a sale.... trying to make it sound like this is the best car in the world, blah blah blah. Its like it doesnt even factor in that they sold me a LEMON and they took ZERO responsibility for that. SMP Saskatoon will never see my business again, and I would -STRONGLY- urge you to look elsewhere.

Kyle Murray

Be careful of this dealership, they are looking to replace working parts and charge you extensively for parts and labour. In addition, they will leave the inside of your car covered in mud. I booked an appointment a couple weeks in advance to have some recall work down on my car. The car previously sat parked for two years so I also asked them to do a quick look over just to see if there was any other work that needed to be done. Even though I gave them ample time to get the parts for the recall work, they didnt have them all. The mechanic also said one of my front axle seals was leaking (needing immediate repair), my supercharger belt was worn out (needing immediate repair) and my power steering/fan belt was almost worn out, in addition to a couple other minor things they recommended fixing. They fixed the axle seal and finished the recall work on a second occasion, however I ordered the belts online to replace myself to save money on the parts and over $100 on labour charges. It took me 10-15 minutes to replace both belts, but to my surprise, they looked like new. They did not need to be replaced. They are trying to take advantage of people they think are not mechanically inclined, so beware.