Universal Collision Centre
| Category: | Auto Repair Shop |
| Address: | 3910 Rochdale Blvd, Regina, SK S4X 4P7, Canada |
| Phone: | +1 306-525-6000 |
| Site: | uccregina.com |
| Rating: | 3.9 |
| Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed |
Location
Photos 100
Reviews 21
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A Private User
have had to take my vehicle in here twice. first time was a bit of a hassle. the parts they used were not satisfactory (visibly bent, wrong parts and missing parts) after they tried to pass off the work and i refused to sign off on it, they ordered the right ones in and it was repaired to my satisfaction. the detailing they do is OK. mine looked like it was done in a hurry with corners cut but it was better than when i took it in. The second booking with them had some time problems and an estimate of damage issue (again missing parts, no parts, damaged parts) as a rule of thumb, if they tell you 1 day repair plan for 2, 3 day repair plan for 5 etc. you will be less disappointed when its not ready on time. if inspect the work before you sign off and dont plan anything that requires you to have your vehicle after the time they say it will be done, you should be fine to take it here
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A Private User
Nice building, but sub-par work and long wait times. Cool hot-rod in the lobby, but Id rather see them put the money into tech training and better customer service. Unbelievably long repair times considering theyre next door to the dealers. Lots of insincerity about the delays and poor communication. Some people cant afford month-long car rentals!!! Afterwards I had to take my car back several times to get it properly reassembled, and there was some waviness and drips in the paint. Lots of excuses with hints of condescension. The raving review from "Zane" must be the owner, because Ive heard nothing but bad things about this place everywhere else.
JA
Janelle Howlett
I was thoroughly satisfied with the service that I received from Universal Collision in Regina. They are a wonderful group of people and i would recommend this business to everyone! We had an emergency after my vehicle was stolen, and the girls at the front desk did not hesitate to help get our vehicle in to get it serviced and cleaned so that we could get our puppy, who had just gotten back surgery, from the animal hospital in Saskatoon. They were absolutely wonderful and so helpful in a very stressful situation for our family. We love Capital and Universal and will be life-long customers! Many thanks!
TO
Tom Landers
I had gone in to inquire about rust spots on my car. They werent interested. When they found out I had an SGI claim to do the bumper they offered to touch up the spots and even give me a free jar of touch up paint if I did the bumper there. I went to pick up my car and was disappointed. They had hoodwinked me into doing a 700 buck bumper job and didnt touch any of the spots nor give me the plate. Lying there get someone to do work they normally wouldnt do under false pretences doesnt meet my sense check for a place I will return to. What they stay is true. Stay away.
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Steve Shane
Told my vehicle would be ready on the 18th and instructed to come in ahead of time and pay my deductible so that they could leave my truck out front with the keys locked in it ready for me to pick it up as I get off work after their closing hours. I agreed and paid my deductible that day. I showed up after already returning my rental to find my truck in their shop still being worked on. Im awaiting their response as to what they will do to rectify the situation as my insurer has already been billed the total amount on my policy for a rental.
DA
Dan Shier
Both times Ive taken my vehicles to Universal, Ive had great service. During my most recent visit, my vehicle was in for an SGI claim to replace a rear bumper. SGI said the claim would include replacing a custom decal on the bumper that advertised my business. When I picked up my vehicle from UCC, their experts managed to recreate the decal perfectly without me even having to order it. Plus UCC gives every vehicle a run through their Auto Spa which makes things extra special. I definitely recommend Universal Collision Centre!
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Simon Lee
The work was unbelievably terrible! To start the weather stripping wasnt put back in properly, came to my car with it hanging off. The bumper was not aligned flush or with all the clips secured back into place. The bumper was secured half an inch out from the fender and lastly, I got sucked into an extra $400 to repair rust. Do yourself a favour and take your vehicle to a shop that knows what they are doing especially if you want your vehicle looking like it was before an accident.
BO
Bonnie Chambers
I won a gift card for an auto detailing platinum package at a recent Regina Red Sox game. I just got my car back from UCC and it looks amazing. Clean inside and out. The front, the back all the vents everything looks brand new. I will definitely be using this service again and I will be recommending it to others. Thanks Bonnie Chambers
MA
Malik Sahar
worst place eventhough it looks fancy.. If you rent a car while ur car is fixed, they wont repair it for 2 weeks so they can take whole 1000$ rent fee from SGI. if you dont, they wuld right away fix it. Take it to less fancy shop and they wuld charge you less than here for same service or i shuld say even better than here....
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Kate Miller
I had a great experience with Universal Collision. They took good care of my car, the repairs were done well and quickly, and when I got it back it looked better than brand new. I would absolutely recommend the team at Universal Collision to anyone looking for accident repairs!!
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Jan Miller
Took my husbands truck to the Auto Spa for a surprise cleaning - they did a wonderful job!! Super happy with the work they did my husband said his truck looks brand new and I thought the price was fair considering the amount of work they had to do! Highly recommend the Spa!
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Samantha Betteridge
Just got my car back from UCC! I couldnt be happier with my experience! The service was awesome, they were so helpful! They had to wait for the part to come in but that wasnt in their control! Good work guys! Thanks.
DA
Davis Kuntz
Absolute professionals. Had hail damage on my truck and these guys made it look like it rolled off the showroom floor. Even cleaned the inside. A+. Thanks!
YO
YoungBoi Jay
I took my truck in for some minor repairs. I was promptly looked after and I had my truck back after one day in the shop. Great Service.
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anjireddy b
Very good. There Dave and i think Linda and rest, very good service. You get what you paid except one of front desk young one
MI
Mitch Gallant
Great team and service. Always bring my vehicles here to be cleaned and trust the team and their work!
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Rick Pearce
Very positive. The staff were super helpful, friendly and the work done looks great.
MA
Malik Sahaar
free Slow
PA
Paul Cousins
Nice office and very friendly staff
MI
Mike Jordan
Great body shop and detailing.
DA
David Thomas
Excellent service.
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