Category: | Volkswagen Dealer |
Address: | 3615 East Quance Gate, Regina, SK S4V 3A4, Canada |
Phone: | +1 306-757-9657 |
Site: | taylorvw.ca |
Rating: | 3.9 |
Working: | 8AM–8PM 8AM–6PM 8AM–6PM 8AM–8PM 8AM–6PM 8:30AM–5:30PM Closed |
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Greg Miller
Hmmm...maybe I need to let this go because this experience goes back about 15 years but now with this opportunity to discuss publicly, Im taking it. We bought a used VW beetle. It was sold to us as a "re-certified" vehicle in that it would have an extended warranty applied to it. To start, the car ended up being an absolute lemon but to add to that, about a month into our ownership of the vehicle we had a problem with the rear hatch closing properly. When we informed Taylor VW that we needed that repair, they had absolutely no record of the car being sold as re-certified and we had absolutely no warranty on the car at all. Later we spent a good deal of time at the Regina public library finding a newspaper ad that did in fact advertise the car as a re-certified vehicle. Even with that evidence in hand, Taylor VW did nothing to correct the problem. I dont write this review lightly because I do realize how devastating bad online reviews can be to a company but this experience still rates as my most disappointing retail experience ever.
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Vern Gunn
Taylor VW, what a fantastic place to do business!!! Integrity, , honesty and professionalism in each and every department that I have dealt with since I purchased my vehicle in 2012. I took my vehicle in to have the front wheel alignment checked, for I had driven a lot of gravel roads this summer, I arrived to find that NO work was necessary and there was NO CHARGE! Integrity, honesty and professionalism, again, each and every time! I read, with great interest, some of the interesting "negative" comments that have been posted, with NO recourse possible by Taylor VW staff. I wonder what a person would think "if we only knew the rest of the story?" The one time that I was concerned about an issue, Steve dealt with it in a very professional manner and was solved quickly and sensibly. Michelle, Steve and Nick are fantastic and make each visit a pleasure. Taylor VW is a fantastic place to do business!
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dean swayda
Bought a used vehicle , they will tell you that you have a 3 month 9000 km comprehensive warranty. Until you have an issue, then the last month is "power train only"....when you still have 25k and 2 years of power train from the manufacturer and youve owned the vehicle for 74 days. Are you guys for real? Also tried to sell me the anti rust module when I bought, only to see one already in the vehicle. Guess it was January and they didnt think Id look. Good luck to the guys who bought the Ram I traded in... the only auto dealer in the neighbourhood, would have loved to be a repeat customer due to its location and handiness, but fat chance now. Terrible.
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Jason Grover
Amazing experience purchasing a used SUV. Ahmed was super easy to work with! In fact, I would even say he is one of the best salesman I ever dealt with in all my years of purchasing cars. Very personal and understanding. He knew exactly what I wanted and helped me get into something I absolutely love. No matter what time, place, how busy he was, he always took the time to answer a text with any of my questions.
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Kim Dietze
I have never contacted a dealership and told them what I wanted and they say they dont have that on the lot and I asked if they could look and bring one in from another dealership and was told no. The salesman made no effort at all and was kind of rude. I guess I will go buy else where.
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Austin Finnerty
If you ever have to talk to someone about a vehicle Kas is your guy. Very friendly, quick and is actually trying to hardest to seek the best options for you as a customer. Great place and great service!
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Thomas Moersch
Friendly staff and a great selection of new VWs and plenty of used cars too. There is a coffee machine in the building and you can help yourself to a coffee while browsing the selection .
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Marin Shiplack
Excellent staff, very informative and helpful. Thanks Ahmed! I love my Jeep! I would do business with them again. Great atmosphere, in general, in the building as well.
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Lyndsey Kulcsar
Had a bit of a rough start when my vehicle was having trouble, but company reached out to me to ensure everything was alright and made sure I left feeling satisfied.
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Brandon Bell
The service these guys provide to their customers is fantastic. Theyre excellent to work with and I have personally purchased both a Jetta and Tiguan from them.
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Joshua Wilcox
Amazing staff & a great selection. Alvaro was incredibly helpful! We purchased a 2016 Golf from him and were loving it. Would definitely recommend to everyone.
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Lex Ewen
Ahmed @ Taylor VW was extremely helpful. He answered my texts, calls, emails any time of day which made finding a new vehicle a breeze.
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Alaina Rochelle
"Fixed" the car fast but didnt fix the issue. Spent $600 for them to do basically a tune up when the real issue was the fuel pump.
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Peter Boland
Amazing service and beautiful selection of cars. If you need new wheels you would be missing out if you didnt see them first!
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Domenic Scuglia
Convenient services but pricing is out of line discouraging repeat visits. Shuttle service is appreciated.
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Michael Prokop
Was dealt with quickly and professionally. Didnt feel hassled. Liked it
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chris friesen
I love my Jetta but would change brands solely because of the service
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Claude Olivier
The car !!
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Kristalee Forre Currie
Very friendly, great to deal with! Love my Tiguan!
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A Private User
Friendly can buy brand new or used vehicles
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Ronald Palahicky
Its all Right
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Matthew Deans-Beynham
Great service