Category: | Hyundai Dealer |
Address: | 444 Broad St, Regina, SK S4R 8R8, Canada |
Phone: | +1 306-525-8848 |
Site: | hyundaiofregina.com |
Rating: | 4.7 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 9AM–6PM 9AM–6PM Closed |
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Karrie Anne
If you want a salesman who wants your business, but doesn’t go overboard pestering you with phone calls and emails I recommend KEVIN BUTLER. I originally had my heart set on a Mazda CX-5, but Kevin was a large part of why I gave my business to Hyundai and bought a Tucson instead. I had talked to a few dealerships in the city. Some were your typical type where they talk way too much to try to convince you to buy, and then annoy you to no end with phone calls and emails. Some were not willing to make any type of deal (better price, throwing in extra’s), nor did I feel like they really wanted my business because their contact was very minimal and was mostly initiated by me. I being a woman felt like no matter where I went I had to have a man come with me or I would get screwed around. I spent about a month trying to decide which vehicle I wanted to buy. One dealership tried to convince me that all the dealerships in Regina were taking away their 0% financing at the end of February and that was why they didn’t have 0%. Feeling like that wasn’t true; I emailed Kevin just to check because I felt like his was the only answer I could really trust. Needless to say I felt like Kevin answered all my questions and concerns honestly, and he was there to help the whole way. Even though I felt like I wanted the Mazda more for a while I didn’t feel right making a deal with the salesman at Mazda, and truly felt like I would rather give my business to Kevin because of the type of person/salesman he is. My dad and boyfriend who both went with me to these dealerships had the same opinions between the two salesmen as well. I am still in the early stages of forming my opinion of the Hyundia dealership seeing as this is my first time buying from them and I just recently bought my vehicle. Based on the buying experience I am quite happy. If all goes well over the next 4-5 years with Hyundia I am sure I will be back to buy another vehicle especially if Kevin is there! Thanks Kevin Butler!
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Kristen Polischuk
Let me first start out by saying outstanding customer service skills!!! I recently purchased a vehicle with Kyle Kao and have yet to be disappointed with the choice that I made. Kyle is very professional at his job! With finding a vehicle that match all my needs very well. Any questions I had Kyle answered. He has an amazing attitude and was very easy to approach. Something I also enjoyed when doing business with him was that he was very patient with myself as I went into buying a vehicle not knowing much about them. Kyle encouraged myself to test the vehicle out and never tried to pressure me into the sale itself. He encourage me to think about my choices and made me feel very comfortable working with him. When going through this process I felt confident that I was making the right decision and that Kyle was the right guy to help me find exactly what I were looking for. After buying a use 2010 Hyundai a few days later I had noticed a few issues with it. Such as the command start, the head light was burnt out... Kyle was there instantly!! Even after the sale of purchase to aid me with assistance in making sure my SUV was running at 110%!! I couldnt be more thankful. This speaks volumes to me about the type of character Kyle carries with him! Kind! Polite! Caring.. And so much more. As my vehicle was getting fix he provided me with a loaner car, which was awesome service as well! Kyle Kao goes above and beyond!! He works hard at his job and is there to please his costumes. He is there for you! Not himself and I would recommend him to anyone who is interest in a no pressure, pleasant and comfortable vehicle purchasing experience. Thanks Kyle!! The experience in buying my vehicle from you has been amazing! I appreciate how you take care of your customers first and foremost! Something a lot of car salesmen do not possess, so again THANK YOU!
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Mark Knight
Went there to replace a windshield on my car thinking that by going to the dealership Id get better service. Wow was I wrong! I got my car back with both front seats covered in glass slivers and minor scratches to the paint on the roof: Strike 1 I drop my car off to get the scratches in the paint looked after. I ask them to please call when the car is ready to be picked up. Two weeks go by and nothing so I call the auto body shop where the work was to be done and they tell me the car was returned with the work complete the next day after I dropped it off. My car sat at the dealership for two weeks with no one calling me to come and pick it up: Strike 2 I had to bring the car back one more time to have 3M stone chip tape put on the repainted part of the car. Its winter by this time and drop my car off early one morning and am contacted that my car is ready. I went and got the keys for the car and came back later once I could be dropped off. My car was parked out in the auto body shops parking lot and it had snowed heavily that day and into the evening. The staff had left the front passenger side window open. When I came to pick up my car it had a very healthy amount of snow in it: Strike 3 I brought all of this up with Regina Hyundais general manager who said he was concerned and that hed forward my concerns onto his operations manager and that hed get in touch with me... thats been over a year now and nothing. One would think with this much gross negligence that a general manager might take a vested interest in making sure this is handled properly and ensuring that I come away from this with somewhat of a smile on my face. Nope... great car piss poor service... no stars!
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Raymond Funk
After purchasing my Hyundai, I was certain that my new car would be running great. My concerns revolve around the service department and how I get treated. I do use the service department to continue my oil changes as to support the dealership I have purchased from. However, outside of traditional maintenance the service gets worse. Upon 3 different visits to the dealership and its service team, I have learned I need to prepare to battle resistance in regards to servicing genuine concerns on my Hyundai. Whether it be my Turbo, electrical components, or even concerns on general inquiries of my vehicle. I invested my time and money in this dealership and would like to see quality in customer service represented. Perhaps the service department can learn a little from there sales team. I would like to visit this dealership knowing full force they will take care of myself and my concerns with respect and urgency. I have yet to experience any of these and would challenge ownership to ensure quality of experience and work be presented on all calls. Whether it be a known issue that they know, and cannot fix due to inexperience of its service staff, or atleast listening to my concerns. I will be visiting this dealership again within a week for a new problem that has been presented. Lets hope 4th time is the charm.