Enterprise Rent-A-Car
| Category: | Van Rental Agency |
| Address: | 1631 Victoria Ave # 63396, Regina, SK S4P 0P8, Canada |
| Phone: | +1 306-352-3222 |
| Site: | enterprise.ca |
| Rating: | 3.8 |
| Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 9AM–1PM Closed |
Location
Photos 24
Reviews 33
GO
Gord Peever
Had my vehicle hit in the morning. Was in contact with SGI, I was advised of the $1000 limit for coverage. I contacted this location first based on proximity to where I was working. Right from the beginning I was treated with respect. Camille was the agent that dealt with my claim. He had all of the answers to my questions, he had solutions to any issues I ran into and he had me in the vehicle of my choice within 2 hours. When I called there were no vehicles on the lot. I appreciate that Camille did everything he could do to get a vehicle to the location and get me in it as soon as possible. Throughout the process Camille kept me in the loop and maintained clear and easy lines of communication. Overall I was given professional, timely, quality customer service, in a relaxed and easy going business environment on an extremely cold day, when I had places to be and this location and its staff had many, many things to deal with. Thanks for the fantastic service, it is greatly appreciated!
BR
Brent Stevenson
Got into a accident. Went there to rent a car. SGI said they would pay up to 1000 dollars for a rental. My wife got her cheque on the 24 th of sept. The rental agency charged me nearly 400 dollars and told me SGI wasnt covering the rest only up to the 17 th of sept for some reason Finally got a hold of SGI saying they were paying up to 1000 dollars that was emailed to enterprise saying this SGI has contacted them twice now. Iam still waiting just about 2 weeks later waiting for a refund Crappy crappy service . They dont know what 1000 means never again. Made a bad situation worse
PA
Paresh Dave
Rented Car from this location for 1 day , Sales person told me that there is 1 hr Buffer time so I picked up Car in Evening around 5:15 and returned Car next day in Evening around 6:10 and advised me to drop key in drop box since they close at 6 PM. When I saw my statement they charged me for 2 days . also they had show my return time as 8:29 Am..(what was logic I dont knw) ..I called them but Mgr was rude and didnt refunded my money. Never renting from Enterprise again...
RE
Revanth kumar Mulluri
Customer service is very very bad rude and disrespectful staff he said to me stop talking eventhough I was polite. They judged my dtlriving skills and denied a car eventhough i had no history of incidents. I been through enterprise 4 times in Toronto. No one treated me like this. Never in my life i am going to take a rental car with enterprise. If i get any situation to take a rental car with enterprice i would prefer to go by walk.
BR
Brendan Phillips
Deny to give customer a vehicle. Quarrel with customer and then put customer on the do not rent list. The assistant manager declares every one is on his call and I am never be able to rent a car from Enterprise. Now I understand why my father always wants pay more and rent from Hertz. Anyway, I put Enterprise on "Never deal with this company" list.
MI
Misa K
I rent all the time from Enterprise on Victoria Ave. and in 5 years i have had only one incident and it was rectified immediately. The regular staff is always great and although the have some new staff i still continue to get great service. I will continue to rent from Enterprise on Victoria Ave!!
JO
Joelle
Terrible customer service. The inspection was quick before leaving, the employee did not note a stone chip in the front window. When we brought the car back, the manager was extremely impolite and rude, blaming us for the stone chip. Please do not waste your time and go somewhere else.
30
306supermoto
Great crew at this location, Ryan took care of all my needs and made the process a great experience start to finish. The other staff who got me on the road and did my return work were great also! A+ for this location, id recommend it to anyone and will use these guys again! Ryan D
ZA
Zara Nasir
Extremely Terrible staff and Service!!!! Please dont waste your money here! The manager is very impolite and uncooperative!! They try to find non existing damages to the vehicle and charge you for the damage that you did not do. Very disappointed and just filed a claim.
TA
Tay
Excellent staff! As for the bad reviews about damages. I think people forget they are signing a LEGAL CONTRACT and their signature at the end means they are happy. Any new damage is the fault of the renter. Ive always had an amazing expirance here. Thank you
NA
Nader Haggag
Just great! I read negative comments,Why? I went there a lady helped me quickly and patiently(It is my first time to rent a car ,so,I must have been boring). She really loves what she is doing!However, the price was the same like others,but it is OK
BI
bing cao
I am new to Canada, and it is my first time rent car here. We asked a lot of questions, Khamil answered our questions patienty, friendly and clearly. Thanks for his help. We rent a brand new car, it is great.
VE
Venkat Mallineni
They judge ur driving skills . One of the guy at the desk was rude , disrespectful. Very very bad experience at this location especially. Never going back and would strongly discourage any one to go there.
LA
Laura Davies
Great service, great people, great prices. Manager Ryan Ashford has developed an energetic team of professionals. My go to car rental always.
AS
Asghar Ghorbanpour
The pick ups were usually 15-20 minutes late. Other than that I always like their customer services and how the staff treat customer nicely.
SH
Sh ea
Friendly and professional staff. Rented a car for a day, ended up not being able to use it...nothing was charged to my credit card.
LI
Linda Payeur
Of all the auto rentals I book - this is my choice location. Staff are always very helpful, knowledgeable and super.
PR
Priscila Magalhaes
Not rent to newly arrived in the city.
HE
Henry Han
Very rude customer service. Refuse to rent a vehicle to customer. Threat to put customer in the BlackList!!!
MA
Macwan Maulik
Great service and very friendly staff. One of the best location in Regina to rent a car.
ZA
zara nasir
Very rude and disrespectful manager and staff! Never renting with enterprise again.
RO
Ron Dorey
Friendly staff and service. Usually a good selection of rentals available.
PA
Palash Das
Its better to look for promotions on website before renting onsite.
MA
Mahendre Mishra Bungsy
Cars are always in great condition. Newer cars always available.
JE
Jennifer M
They handled all of my rental needs professionally and quickly!
DO
Domenic Scuglia
Friendly helpful staff have you on the road in no time.
NI
Nikunj Patel
Good staff and great custimer centric service
SH
Shane Knapp
Central location but very limited parking.
RY
Ryan Brittner
They were friendly when Ive been in here
DA
Daniel Laprise
Guy at front desk was awesome
TA
tanis dumore
Helpful Friendly Staff.
JO
Joan Sayer
Very accommodating
LE
Lejdi AGO
Great!
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