Bennett-Dunlop Ford Sales

Reviews 5

JO

Jordan Sherrard

I walked into Bennet Dunlop on Saturday and was welcomed by very friendly staff. Kurtis McGonigal was the Sales Associate that assisted me. He was very patient with me in the process of being a first time buyer. He was very knowledgable about the process and eased me through it nicely. I didnt feel any pressure or need from him to make a sale. His main goal was to ensure I was getting a ride I deserved at a price I can afford. He asked me a lot of questions up front about what I was looking to get myself into and was quick to find a suitable match. We spent time looking at a Nissan, a vehicle from they received during a trade-in, and although no one in the company was extremely educated about everything with the vehicle they still went out of their way to find the answers to my questions and took the time to show me the feature and answer my questions as best they can. I really enjoyed working with Kurtis to get a vehicle purchased. He went above and beyond for me answering all my questions about buying a vehicle and educated me during the process of what to expect as a vehicle owner. If he was unsure of the correct response he did not hesitate to ask a team member to assist him with providing the correct information, which was greatly appreciated. He was genuinely excited to help me find the right ride and took time on his Saturday shift making the sale. I would definitely be coming back to Kurtis and Bennet for my next vehicle as the Customer Service was top notch. Well done Kurtis, thanks for making my first time buying a car an easy experience and thanks for being patient. Go to Bennet for any of your vehicle needs, they really are a step above here in Regina.

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RI

Rick Carlson

The company it selve is good . BUT the cleaning or detail department needs a major overhaul.I bought a used 2010 Ford Ranger on May 10/16 .Talk to the saleperson Chris .about the condition of the cab.which needs cleaning inside.dog hair front and back seat.He said it be cleaned.wait 3 hours and not cleaned.told him i take it and bring back friday . friday took truck back and waited another 2 hours and he told me all done .they brought the truck over to sale department .then ask him about the back bumper.told me used truck .it is as is .was tired of dealing with him on the truck.took it and left.still mats of dog hair in the front seat and back.today on june 1/16.was looking to see how easy is it to just replace front seat .saw a water bottle and a flashlight in behind the back seat .pull jumper seat done and found last owners garbage .also found a bullet under the front driver seat..what the heck is this department doing ? yes its used.but clean it up.all i ask and i get told its cleaned .Its not cleaned,when find a bullet and garbage stuck behind a back seat and dog hair wedge into cracks of front seat and dirty jumper seat seat belt .Iam glad it be my last truck buying .I did ask if the warranty be still good .if i change the seats myself.got pass around from one person to next.then got told to talk to sale guy,who sold me the truck.told them forget it.i do the work myself.only reason bennet got a poor mark from me. there detail department needs to learn how to clean EVERYTHING in a truck.not take 2 days to clean the truck and do a poor job of it

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MI

Mike Hengstler

I visited this dealership about 6 months a go looking for an F150 and after receiving approval I got cold feet and killed the deal. When I was in the market this time around I visited another dealership and wasnt impressed, I was uncertain how I would be treated returning to a dealership that I had a history with especially after killing a deal. So I returned to Bennett Dunlop with a knot in my stomach. Kurtis welcomed me immediately and remembered the the basics of what I had originally wanted in a truck. Never once did he mention the deal I killed previous, at all times he was polite, professional, personable and worked very hard to earn my business again. My wife and I were in the market for a specific truck and colour. Kurtis after calling numerous dealerships and hearing "NO" constantly continued calling around to find us our new truck. He brokered a deal with a dealership that he has never traded with before to ensure we got the exact truck. He never gave up and never pushed us to do what was easiest for him like doing a factory order. He promptly answered any questions regardless or how dumb they were. He even arranged for delivery of our truck before the date promised. We were prepared to sign papers and return the next day to pick up but he managed to have Line-X squeeze our truck in so we could take it home the day we signed on the dotted line. I have never been treated so well while buying a car. Kurtis is professional, personable and very customer focused. I would highly recommended Kurtis and Bennett Dunlop Ford.

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PA

Paul Cutting

My truck buying experience was a twisting road but once Derrick Zatylny & Brayden DaLaet got in the game the road to getting my new F150 was straightened out. That sounds cheesy but its true. Originally I was dealing with another dealership but these two work hard in order to get my business. Often people feel they are stuck playing by the dealerships rules of vehicle buying but my experience was that these two were working FOR ME to seal the deal. They found me a great truck at a better price than the other guys and did so within my specific timelines which may have drove them crazy. When it came time to sign off on the paperwork Brayden had everything lined up and ready to go so that I could sign off on the paperwork and be off to my family commitments on time. Very efficient and informative. I also didnt feel pressured or like the finance person was trying to talk me in circles and up-sell me everything under the sun....like the other guys did. In the end my experience with Derrick and Brayden was an absolute pleasure. I feel I made a good purchase, the right purchase for me, and received a great price. I would certainly recommend both of these guys to anyone I know.

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DA

David Dunster

We were in need of a replacement vehicle and Bennett Dunlop Ford came through with flying colors on what we asked for. The sales people worked with us and made us feel like family. Within a few more years ,it was time for our first NEW vehicle. What we wanted was not on the lot but that did not stop BDF. They checked around and found what we wanted in Ontario and made the arrangements to get it delivered to us. They gave us a deadline on arrival and sure enough, right on time. But BDF isnt just about cars, trucks and SUVs. It is also about detailing, body work and maintenance. If you want it clean and new BDF has the crew. If you need body work, BDF can handle the work in good time and professionally. BDF can bring your vehicle back to life with their service department. Everything is explained and there are no surprises at BDF when you come back for your vehicle. Professional customer service keeps that customer coming back and as far as we are concerned, BDF is #1 when it comes to you, the customer. Would we go back for our next vehicle? DARN RIGHT. Would we go to another Ford dealer? NO WAY. Bennett Dunlop Ford DOES IT RIGHT!

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