Trois-Rivières Toyota
| Category: | Toyota Dealer |
| Address: | 5110 Boulevard Jean-XXIII, Trois-Rivières, Quebec G8Z 4A7, Canada |
| Phone: | +1 819-374-5323 |
| Site: | trtoyota.ca |
| Rating: | 3.6 |
| Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–5PM Closed Closed |
Location
Photos 37
Reviews 16
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Sylvain Lacroix
This does not surprise me at all that the first person wrote as a comment about this Toyota car dealer in question. They are all alone in this city of 131,338 inhabitants and no other Toyota dealership in Trois-Rivières so they do not care much and they do what they veulent.Même after-sales service leaves to be desired. An acquaintance had an appointment with the dealer in question in November and the appointment by the attendant who served us some Mathieu, said it will take 45 minutes for the oil change is completed . Believe it or not, she waited for two hours because some Mathieu who told him it would take 45 minutes did not see his business and it was not her occupied while the appointment of knowledge should be long over. It seems that when the appointment is 45 minutes is 45 minutes right? All that to say that its a bunch of savages. I have never seen that a bad attitude in this way from a car dealership. This lady is a regular customer of Toyota and has already had better from other Toyota car dealerships including two Toyota dealers in Montreal North and Joliette which they have a flawless and impeccable service that their staff are more courteous and helpful and above all more amiable than one Toyota dealership great Trois-Rivières which is totally unacceptable. Pathetic.
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simon gosselin
On whether it is poor service or simply incompetence ... Its been a month and a half I expect a repair on my car that is still on warranty must be made by a subcontractor, the first, they lost my file, the second time it took me to check with the subcontractor whether they have property transferred the file and to my amazement, they have never received. Then I recalled Toyota and caretaker of the file told me that she emailed it a week ago then that is completely wrong. It took the subcontractor and I put pressure to transfer the file. All this plus the fact that when there is something under the guarantee, they try to charge us time repairs. I do not recommend anyone this dealership, I should go to Honda.
É
Émilie Lallemand
disservice to the sale and repair, liars, slow processing of work and gosseux warranty ... I refer you to anyone !!! Could ever !!! It forces me to pay a dual diagnosis by removing the transmission (3 to 4hrs to $ 97 per hour is the shit), so we found the scrap into the oil at first diagnosis (which I I paid, thats ok). I pay a dual diagnosis to find any room control which are covered by warranty anyway ... Nonnnn Uhhh, I do not pay for dismantling certain that you should have done under the pretext that it is a dual diagnosis and the client pay diagnosis ... !!!!! At least the receptionist is nice it deserves 1 star !!
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Martin Dauphinais
Make an appointment for an oil change, do suggest choosing 4 hours for making appointments Mention ... I remember 2 minutes later to confirm with my spouse suggested that the hours harmony for the world he work week?!?. Have asked me to leave a message to confirm the desired time (its 9:30 am in the morning). Phone rings 6 Hrs P.M. Finally I have no more room for the days .... Very disappointed .... It is the 3eime vehicle I purchased from you and disappointments accumulate ...
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Hugo Chiesa
If you go there for only an oil change or even a reminder "free" youll come out of there with a bill of several hundred dollars. They try to charge you for absolutely everything, even inflate your tires. They will add parts replacements more or less, unwanted to inflate the invoice. PS: English comments are clearly false advertising, the vast majority of the world speak French here.
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Josiane Trudel
Ive dealt with had in 2015 I had poor service any feedback on my car or anyone to why he charged me all full of useless stuff on my bill! I wanted to redo business with had this month to allow them another chance and was the same thing!
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alexandra racine
For service I would not recommend $ 100 / hour and they charge TOO MUCH time to what they have to faire.Pour an oil change is correct because it is a fixed price ... otherwise go elsewhere!
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André Gingras
What a great experience to do business with Andre St-Pierre. Professional, courteous and an exceptional attention to detail! Bravo!
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Patrick Bourbeau
very friendly service, and all departments, we take the time to explain all the details.
JO
Jonathan Poliquin
Its been six months that I have my Tundra and I love it. Gabrielle thank you for your service.
PA
Patrick Langlois
very good service and fast ... free coffee
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Trevor Stewart
Had to be one of the funnest/best experiences that I had at a dealership in my life. Great place to bu a car. Great staff
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Jean-Philippe Gaudet
Very clean atmosphere
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Jean-Philippe Gaudet
Competent staff
MA
Mahamady Ouédraogo
Courteous
PA
Patrick Desjardins
Good service
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