Automobiles Subaru St Hyacinthe

Category:	Subaru Dealer
Address:	2855 Rue Picard, Saint-Hyacinthe, QC J2S 8Y7, Canada
Phone:	+1 450-773-5262
Site:	subarusthyacinthe.com
Rating:	4.1
Working:	9AM–8:30PM 9AM–8:30PM 9AM–8:30PM 9AM–8:30PM 9AM–8PM Closed Closed

Location

Photos 49

Reviews 18

Kathleen Provencher

I must start by saying that we did buy a Subaru Forester in St-Hyacinthe 15 years ago and we were pleased with the entire line of Mr. Lacasse service and team. This criticism applies to our experience of the past weeks. It is time to change our vehicle and our choice stops on Subaru. Therefore, given our pleasant experience in the past, we go to St-Hyacinthe. First visit: Our first interest is to Crosstrek. The person who receives us is friendly. My first question concerns the color, I wonder if new colors are planned for 2017, I dream of a Red! The answer: no. In this case, a 2016 will do. Very satisfied with the test drive, we talk numbers with the seller. We leave happy, having considered all our options for 2016 Crosstrek. Our mathematical thinking leads us to consider the 2017 Forester model. Second visit: The same person receives us. We test drive Forester 2017 and are well satisfied. Again we are discussing figures with the seller and find that offers exactly what Subaru Canada gives as calculation on their website, except for snow tires (which by the way are offered by the vast majority of dealers at the time it of the year). Third visit: I take an appointment with the person who served us until now. Our intention is clearly to make the purchase Forester since 2017 even mentions that she got the color we want, burgundy. Arrived at the rendezvous, we ask to see the vehicle one last time before sitting. The person returns with the key and my husband asked him to accompany us in case we have questions. The answer: we pay someone to make delivery of the vehicle, if you have any questions, he will answer all that ... Wow! A bit surprised this answer !! Then she mentions that the vehicle is in the back yard, just walk around the building and it should be there. cold and rainy evening, we go out with the remote control in search of said vehicle. After a few beeps once we find the vehicle, one of the last of the row. Walking to where it becomes clear to us that, at equal cost to other dealers, our purchase would not happen here. Frankly disappointed with the accueuil received once the person believed the successful sale !! We still take the time to sit down with her and see that indeed it is at equal cost. We leave without signing. That evening, on the internet, I discovered that Subaru fate in the coming weeks edition of Kazan Crosstrek 2017. It is red !!! It is clear that the person did not know his product! Now I can say that we have done us a service with the poor service last minute ... We are, for 1 week, the happy owners of a Crosstrek Kazan, purchased from another Subaru dealer.

Éric C

Very good service Serge, my sellers side of waste that has even answered my first text message before opening. Upon delivery, my Forester was impeccable and they were even put gas without my request. (Tank 3/4 to 1/4 but to try) Annick, the business manager is also very friendly and efficient. The documents were all ready for my arrival. And before leaving ago Frédéric which we paired our phone with bluetooth and he showed us all the features of the car UPDATE * 30 days later, I realize that self takes oil, I added, my name, he is said not fallais me add, wait for the light on and go see them ... well no direct and immediate assistance. Another dealer offered me a faster and more logical solution. I think they wanted me angry that I go get the problem elsewhere ... very disappointed

Guillaume Lafrenière

Its great to shop at this dealer. I greatly appreciated listening to my saleswoman (Louise Lalumière) in front of my many concerns about the purchase of a first new vehicle (especially coming from a family sold Toyota). At the service level, its just as impeccable. I received my vehicle on the date and time, despite the few accessories I had selected, and the person who delivered the vehicle took the time to explain the meaning of the 150,000 sheets To sign when purchasing a new vehicle. It will have been my first new car, but with a service like that, probably not my last!

Jonathan Bousquet

I owned a Subaru for 8 years and it has always been maintained at Subaru Saint-Hyacinthe. The service was always polite, honest and professional. The life circumstances have meant that I had to opt for another brand when it came time for me to change cars but I am convinced that we have the opportunity to remake whole affair before long. I want to mention that the fact of having kept my maintains my bills old Subaru Imperza, have greatly facilitated the sale of the latter since buyers know the excellent reputation of Subaru Saint-Hyacinthe. Thank you for everything!

Guillaume Steinmetz

Excellent service. I bought a used car and I loved the experience. This is my 8th car and the best experience I had in user. The team does not put pressure and does not grow for sale. They are friendly, transparent and professional. Update: I have also maintained my Outback and my new Forester. The service team is very competent!

Stéphanie Bonneau

Very disappointed with the customer service, financing side is so crappy it told me that my interest rate would be 4.99%, and I find myself to pay of 6.99% with fees of $ 4.40 per day of interest . When I go get my check for my previous car, he never dénigrait.Plus I redo business with Subaru Saint-Hyacinthe.

Francis Lefebvre

I bought a forester there 2 years ago, there are in perfect condition ... it is a used ... I had great service and a good price compared to market my seller Vincent Choquette has been very helpful and I recommend listening to the dealer all very satisfied .....

Sebastien Boisvert

Purchase of new vehicles (Demo). First time to this concessionaire. I have the vehicle for 6 months now. Great service to the sale and financing. very friendly team. Maid service always listening. Subaru St-Hyacinthe thank you!

den gam

We changed the box numbers by 2 times in my proposed purchase thinking I would believe that my offer would be accepted. Very disappointed next sale. Scam, or you took me for a thicker. in addition, expensive used car.

Olivier Dumont

Great service, very dynamic and helpful people. When I buy my car I had is no unpleasant pressure from the seller (Vincent Choquette) who was very patient with me and gave me a great service.

Martine Michaud

We recently bought a used 2010 Foresteur. I just have good comments. We are really satisfied. It happened without pressure. Thank you. Gilbert F.

Marc-Andre Lapierre

Im in my 5th at the new Subaru dealer. Excellent customer service, excellent service in talks, super vehicles, competitive prices and fire team !!!!

Emilie Roy

We had excellent customer service.

Martin Gregoire

professional and friendly team.

André G

Very good service ...

Promav Media

Good

Vans Lefebvre

Very good service

Michel Labrecque

Precise advice. Respect time.