Category: | Honda Dealer |
Address: | 8800 Boulevard Lacroix, Saint-Georges, QC G5Y 2B5, Canada |
Phone: | +1 877-228-5825 |
Site: | bgphonda.com |
Rating: | 4.3 |
Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–5PM Closed Closed |
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Nadia Gauvin
Very dissatisfied with the customer service Dealers. My message written on their Facebook page was deleted. They have not followed up on our questions and messages. Large errors sales and false advertising at the warranty and inspections on used cars. I have rarely seen such a pin customer service hay verging amateurism and the scam. My message was deleted: Hello, my elderly 71 year old parents bought a used vehicle to your dealer. A mini copper red to be exact. In talking with them on the various problems they live with their car from their possession, I wonder about the professionalism of your business. First, the rugged mini copper they bought was never inspected. Never. This is common or you will never inspect the used car you sell? They had the nice surprise when he checked the oil ... which was black and thick. You have confirmed them all by phone. She has never been inspected. Obviously, this information was never mentioned when buying. Surprising for a dealership ... and I speak from experience. Maybe not you have the same quality standards as other dealers? Very nice of you to have offered them a free oil change when they complained. It would also be nice to fix their radio which stopped worked, a few hours after purchase, when they arrived at their residence in Quebec. You have answered them that it was not under warranty ... only the mechanical parts. They were to check with another garage is the amplifier of the radio is defective. Servicing between $ 1200 and $ 1500 if the exchange. From an outside perspective, your sales service and after sales seems completely ... no, poor, unprofessional and hateful. Ive never seen that, especially from a Honda dealer. Hoping that you will follow up on these incidents in order to maintain your reputation.
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Lise Poulin
We received very good service specially M L Gilbert and Pierre
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Anthony Poulin
After sales service very very poor, make as little as possible.
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David Giguere
Really disappointed with my experience
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Brigitte Langlois
Very well received courteous staff
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Suzie Lachance
Always a good service
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Samuel Turcotte
Very good service
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Francis Cote
Excellent service