Category: | Toyota Dealer |
Address: | 16070 Boulevard Henri-Bourassa, Ville de Québec, QC G1G 3Z8, Canada |
Phone: | +1 418-623-9843 |
Site: | charlesbourgtoyota.com |
Rating: | 2.8 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM Closed Closed |
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Evelyne Houle
3 stars because the staff is nice, smiling and speaking good. I bought a used Toyota this week. It was agreed with the counselor as polishing had to be done to remove a scratch on the drivers side of the vehicle, and 4 winter tires in good condition should be provided and included in the contract. When I took delivery of the vehicles tires to the former owner who was in the trunk had not been removed (a chance that I looked) scratch was polished 3/4 remained part the rear wing that had not been made. It took me to be careful because the 4 winter tires which mention should be made of the contract was not (he must control the Ben wait to see ...). To scratching I went met the Director of Sales of used vehicles mentioned my dissatisfaction to him and he said politely remind my consultant to take appointments while taking a call on the cellular and talking minutes with another employee who was passing. He has not thought one minute that it could itself take my coordinated to transmit his advisor .... Etk they offer a free brake pad service life and oil change for $ 24.95 to my car, I certainly do not go there otherwise I would have to monitor the repair so they forget nothing. A philosophy and / or quality control training is greatly needed for these young guns who think only sale.
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David Rompré
Tonight, I called to speak with my representative. My Rav 2016 broke down on the road this weekend. I talked to I do not what ARIS receptionist who spoke to me with a condescending tone, and hung up ... quite disappointed, as the vehicle service.
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Denis Fournier
They offer a first class service. Living room with armchair and individual TV and Wi-Fi connection wait for you if your vehicle snack counter. But sometimes Id maybe have a little less comfort and pay less for the service invoice.
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Sam Écriture
bought a used Toyota, full of mistakes in the papers and their service, did not honor some parts of the contract, I returned the car and went to Boul. Toyota and all was # 1.
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Véronique Doré
The purchase went well .... but poor service .... opening hour .... little accomodable regret buying this place. I go elsewhere for better service.
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A Private User
Poor attitude of the seller. Rubbish car search experience .. personally not buy there .. others have surely been more successful !!
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Jan-Thomas Leroy
Problem of attitude and honesty of some employees .... I went elsewhere .....
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Inouk Tremblay
They want to make a difference!