Category: | Chevrolet Dealer |
Address: | 305 Rue Marais, Québec City, QC G1M 3C8, Canada |
Phone: | +1 418-687-5200 |
Site: | fournierchevrolet.com |
Rating: | 3.9 |
Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM Closed Closed |
RI
Richard Blais
This garage is to be avoided for the service and save yourself running, do not do business with this garage. First experience with the service, I have a motion sensor in my bumper falling inside. This is not normal when it has no impact. I go to the garage and the service say that I had a collision with the car, it was impossible that its coming ... wow what service! After verification, no marks on the bumper ... they finally repaired. Second experiment, the central mirror falls wheelchair, is picking the windshield ... wow ... its fantastic ... I return to service even after arguments, they repaired ... phew! Some time later, the mirror still landed and this time the windscreen is broken from the inside where the mirror was reinstalled ... after discussion with the great service that confirms Fournier of course that it is the fault customer ... pebbles, rock in the windshield, etc. GM tells me that unfortunately after reviewing my file, there will be no compensation. BRAVO champion! They have not even bothered to get the car to the garage to see if it was them that caused the breakage ... heres a garage that ran its course in 101 customer service ...
AR
Arts911
I had amazing service today, I fled this place like the plague before but I feel that something has changed ... I am pleasantly surprised .. I had an appointment the same day for oil change (with courtesy car) and it changes my transmission even under the guarantee because it has detect a problem that would have cost me dear in 1 year since my warranty expires in one month ... Chevrolet cruze 2012 j I was served by a lady, I will not name but souvien A1 service !!! Thank you.
MI
Michel Lessard
Once the contract was signed it tells me that this brand new vehicle has been repainted in part because the sign on the neighboring estate has fallen to pieces on some vehicles so that I had just bought. Grrrr The parts department does not refund the amount paid, even if it is unopened packaging. Grrrr Done to me. Be bye.
MA
Maxim Lachance
Staff competent in both service and sales. As for the sale, I did not feel that I was "forced" to buy as competitors and I was able to consult the detail of the price of the vehicle. In addition, the recent renovations give a new modern look! I recommend Fournier Chevrolet.
LU
Ludovic Lachance
Buy a motor with a one year warranty. Motor took oil constantly and exploded. I was told that the engine had no oil (duh) and so it was my fault. It has never wanted to pay me back / share anything (the warranty was still active). Lost a lot of money. Highly recommend.
NO
Noémi M
Excellent service for the purchase of a Sierra 2016. Good knowledge of the product and excellent understanding of my needs by my salesperson Mr. Christopher Vachon. From start to finish I have only good words for his services, he was very friendly and very competent.
FR
frederic asselin
Excellent service, the best customer service I have ever seen. I start this dealer at all. Thank you to Christopher Vachon best seller of vehicles. He really knows very well its products and will do everything to satisfy you.
LU
Lucile Gionet
Many thanks to Christopher Vachon for his professional work during our acquisition of Trax 2016.Nous like to recommend it to any customer desire to buy Fournier Chevrolet. Christopher Congratulations and good luck ...
RI
Rick James
Excellent after sales service, always courteous, personalized service, we feel that for them the customer is important. No bullshit or attempts of unnecessary repairs. Good job. My Camaro is in good hands.
FR
Francis Roy
Excellent service, courteous and professional. I went for a change of oils, in 20 minutes it was settled. A TV and newspapers are available in the waiting room, which allows you to quickly pass the time!
PI
Pierre Huot
Good dealer expectations but really too long by appointment. Three hours to change four tires or two hours for an oil change, ca sharpens your patience ... This is the problem of several dealers
MO
Mohamed Salah Annabi
Excellent service. Reception and impeccable customer service. Surprising availability of sales managers, especially Chris Vachon, who can be contacted at any time by email, SMS and cell phone.
VI
Vincent Asselin
Very professional service and a quality seller very comprehensif the customer demand and a super nice thank you Christopher Vachon I am very happy with my purchase
KE
Keven Dubreuil
I buy my chevrolet equinox at this place and I always had a good service the service manager Gilles is one of the reasons why I could redeem a vehicle!
3L
3L cH3p3
The worst customer service in QC, it devriz close I never returned, the employees should follow e service training the customer, they do not connaisent ca
TO
Tommy Renaud
Good service during the maintenance of my vehicle. It even offers the shuttle service so I can go to work during my interview!
VI
vincent letarte
very good service and my seller christopher vachon professional service and takes the time to explain everything in detail, bravo
AN
Antoine Simard
Hate unpleasant experience with a seller who has not been followed by my assessment of my véhicule.concessionnaire to Avoid
VR
VR360.QUEBEC Réalité Virtuelle
Good service even the mechanic me propose several solutions. The deadline was met. My car was ready on time.
OR
orvoca orvoca
People are friendly but the prices were so high that I fled before knowing the total. Nice place.
CH
Christian Legault
The best service I have ever had of all the dealers! Martin Cayouette is very appreciated.
JE
Jean Tardif
very ordinary service. ... cosmetic damage during repairs
AL
Alain Lavoie
Freshly renovated, competent staff. . .
VI
Vincent Fournier
Very good service with Christopher Vachon
RO
Rosaire Lessard
Ill see the pail service
CR
craig larouche
And professional courtesy
RE
Real Pageau
Thank you for the good service, people with hearts Fournier
JU
Julien Hébert
Beautiful building.
MI
MICHEL THIBAULT
Not to be missed!
RO
Rodrigue Dubar
courteous service
BI
Bill Enright
The staff
JO
Jonathan Forrest
Excellent sales staff and management. Thank you!!