Category: | Toyota Dealer |
Address: | 120 Rue Marais, Québec City, QC G1M 3G2, Canada |
Phone: | +1 418-683-6565 |
Site: | boulevardtoyota.com |
Rating: | 4.1 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–6PM Closed Closed |
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lynne caron
I always wear my car at Boulevard Toyota for 30 years I posède a Toyota because its my favorite car brand. Court Service you nothing to say until I got appercu my windshield had been shattered at the dealership Toyota Bould and there ã begun problems but not right away he not refused to change my windshield they wanted to pass that on my insurance I said no because it makes a note in your ass record. During 5 years. After discussing several they offered to change the $ 150 I had to pay I found the price reasonable, so I accept it when it is time to change they wanted to make me a jobber I refused immediately because my ass. Self replaced me as an original for $ 250 the car was not two years and less than 40mkl. The person at the counter told me that if I want an original I had to pay $ 350 a farce it pays the windscreen approx. 500 to 600 $ a true they ask 800 to $ 900 to your ass. I made a complaint to Toyota Canada. I such. the Consumer to the law I need them remains to protect myself on the return of the car because she rented and all damages are part of the déprésiation. I will return to keep you informed of the outcome after switching demeure.je do not think M Jobin boss or customer servire supervisor will come to write a good word for my appreciation of his service. There are other Toyota to make your service you know that it is with the maintenance they cross their money is not really with the sale that the dealer makes money. I find it a pity I will not be returning to the dealer for service he will not have my money. Mr. Jobin thank you for your understanding and your responsibility.
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Mélanie Woodman
I bought a used car in May at Boulevard. The CD player was not working. Warranty 30 days, they replaced the Toyota radio a Clarion radio they give contract to a subcontractor. I had to make it 6 times, or in the garage or at the subcontractor to set a new radio frequency problem. Toyota to deliver a radio was not an option since my car is used. I finally have a new radio Clarion, which works well. The single biggest problem is that it is not well designed for the opening in my car. She is eighth in the opening and moves. The contractor assured me it is secure ... That said, everything moves in the installation, causing at any time and in any small hole on the floor noise in my dashboard. It makes me mad, I feel like a walk in taco. Im so disappointed.
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Julie Charbonneau
My boyfriend waited nearly two weeks for a 2nd chance financing request which he had been accepted for several days. Although it is normal to wait a while, it took them to learn ourselves whether it was accepted or not. In addition, bad customer service (credit specialist). We felt highly offended by the arrogance of the employee that we saw (the employee in question has issued derogatory comments about pay my boyfriend) the employee had several reasons to the fact that it took so long has verbalized my boyfriend it was a capricious client after having given his opinion about the service ...! I would not advise it for those who wish to do business with this property.
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Carole
Hello, We were at home in order to buy a used car just a few weeks. Having found one that met us all respects, after trying it and having said yes to buy it, we learn days later that he had already made a deposit on this car. Its really hard to know that your employees do leave this stuff. In addition, we made the arrangements with our bank and insurance. We also had the rent cars to get us home and the following dealers. In short, very very bad experience. I hope this will not happen again for your other potential customers as this terrible lack of professionalism.
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Jean-william Légaré
No problem, until the time to deal with the after sales service. Oil change a long time; 2:00 waiting for a simple oil change when the customer expects the car on the spot ... They then we call in a second oil change at which we left the car there to tell us that our battery was finished and that we absolutely had to change her order to go back home with our vehicle. Finding suspicious and ask you not to change the battery, our vehicle is running very well. No sign of low battery. I recommend this dealership to anyone.
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Luc Charbonneau
It is a place where when they make a mistake, it is the customer who pays. We bought a new vehicle. There was negligence between signing and taking possession. Result, we have a higher interest rate, and a director over the situation. Having explained and to redeem us, we are offered electronic rustproofing at the price of "cost". Thats all they could do since, as mentioned, they have not made much money with us. For us, they obviously do not consider a satisfaction and a long term relationship. Pity!
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Alexis Gagnon
We bought a used motor was there. The seller tried to make us sign a contract before they have seen the car. They tried to sell the vehicle we waited for 3 weeks and I changed the tone when the seller has tried to make us believe that hubcap was not included. (When it was very well written on the vehicle data sheet). buying experience not very good for a used vehicle. We bought there because we had a good price but not for services.
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Jean-Pierre Cyr
No one came to see me or even say hello. I stayed in Room 45min show, prowling around the Highlander. Sellers have missed me without coming to see me, if I wanted information on this car. I am a man of 33 years, c true that people really judge on appearance as if an older person entering a min 4 people wanted to jump on him to sell a car. I do not intend for the moment to return for a quote for this model I want to buy.
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Eric Champagne
I bought a RAV4 in January 2012 and everything went well. I first wrote online for the info, vendor reminded me fast and when I met him he had all the answers I needed. Only small problem, when the vehicle is delivered the girl who went around with me was not even able to tell me if the exterior mirrors were heated or not or how to stop the vehicle at a distance with the remote ...
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Jean-claude Begin
They sell vehicles they are not able to get and even have you sign the contract to announce, several days later, that they are unable to get their hands on the vehicle promised and sold! And what about the service, so try to have an appointment for a simple change of oil in 48h .... good luck! They will ask you to leave them the vehicle all day to blow on every time ...
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pierre adrien
J have a car new 2017 buy there six months, cash, after 3 months The car not starting, I have called Toyota troubleshooting service to boost there two weeks after the six months vehicle inspected by them yesterday I n have not come out and surprise even the new vehicle made in 1700 km does not go, I have Bouster me even by the neighbors, I have called 3 times impossible to talk to anyone .. I m going they said leave them a day to even supposedly checked, comedy Ill drag my booster kit in my car trunk Nine pay cash, cs La toyota solution Some. Mount said the computer, electronic anti rust spending too much energy to the engine off and the problem they chachent But the fried snacks to them is not bad Arrange you ... ah well if you think Ill still call again, traumatic experience.