Category: | Hyundai Dealer |
Address: | 815 Chemin des Prairies, Joliette, QC J6E 8T6, Canada |
Phone: | +1 450-759-7669 |
Site: | hyundailanaudiere.com |
Rating: | 3.9 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM Closed Closed |
DA
Daniel De Grand Maison
I averaged 60 000 kg per year, so I did an oil change every 4 weeks for Hyundai Joliette since late 2013, because I buy my Santa Fee in May 2013, I was in a recovery that he often found problem has every oil change. lack of trust has to start after, I had a problem with the turbo, I did check, he told me that the turbo is finished is finished because the valve that is open the turbo does not work well, it tells me that it will cost $ 2,500.00, I asked why if this is the valve that should be changing the turbo, it tells me that it is inside, I told them it is impossible, but it finds a user for $ 1,500.00. but I will wait to have it done, I thought it was really expensive and bizarre, one day I get my Santa-Fee because I felt a vibration in the management, inspects it, tell me I have a steering arm has the lousse, so he should change it, what I did do, he did make the changes and alignment, but I notice that there is always a vibration, so some days later I returned to do an oil change and I ask that rechecks, its telling me its my crémanière is finished, but I do not understand how some days earlier he had not seen it, he had only to change a steering arm, how it were able to do crémanière aligned if the damage was, so I made the change crémanière, but some day I feel after a brake not working well. But after that I took the time to check if the parts had to change was necessary at another dealer who told me that the broken piece that makes the turbo it sells to go for $ 300.00 and the problem with the brakes he had missed a bolt caliper, really dangerous, Im talking to their Hyundai Joliette, he told me that it is almost impossible that their mechanic forgets this fact. I speak with the service manager, who told me that the General Manager was to call me and most of them not even new start for excuses.
EL
Elasko
Worse customer service. hyundai Reminder valves transmission and finally they burst and suddenly, damaging my engine block. I do towing Hyundai Lanaudiere where I bought the car and they repair the transmission, but tell me they have to change the block that has 106km, because it is too worn and its my fault that c is a normal wear. (I am father of a young girl and I drive very gentle with my car). They ask me not away from $ 5000 for a used block and no arrangements from them. The parts manager takes me for a fool. His theory: I do not do my oil changes there. I climb the complaint at Hyundai Canada tomorrow and if nothing happens, demands both small claims and for damages and interest, which is what the UCI told me to do.
PA
Patrick Pilon
ben regular service, waiting time Souvant exceeds the duration of the planned job! Check your vehicle well as it should after the job because there were errors on the part of the mechanic! The entry of the vehicle into the garage exceeds Souvant time of appointment between 10 and 45 min wait! C not to mention the mistakes of the assembly line as soon gimbals not asser screwed and which is not guaranteed after 2 years, 8 months and 38 000 km See the opinion of 5 stars before my mind I imagine this one and my comments will be deleted .... A talk in the waiting room with another guest which gives me the same kind of comment I would not surprised that this message disappears!
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Judith Lacombe
Customer service is not what it is. Non-compliance with hours meeting you. Often up to 2 hrs late. Besides the errors they do not say. And it makes you an answer that it was you who made the error. It took what I call my cousin to his move because my cousin had already made a complaint to Hyundai Canada about the dealership Joliette. As long as the reliability of the car, nothing to say. And I thought to be better served in Repentigny, is to change in April 25 for $ 1. As for me, I prefer my little mechanic, honest, reliable, cheap either.
M?
Mélanie Godin
Stirred waiting two weeks for an appointment for an oil change. No courtesy vehicle available if we have to leave our vehicle there for 2 hours and appointment
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thomy st-hilaire
Francis at the service did an outstanding job, always had good service. I have not bought there so I can not evaluate the sale.
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Manon Lapierre
I was served by Hubert, frankly it is the best that Ive done long affair
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Den Pop
attentive and friendly service. Attentive and pleasant staff.
DA
David Lafleche
Best dealer I knew in Joliette!
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louise blanchard
Good customer service and after sale
JU
Julie Duval
Always great service!
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jean gonthier
Very good dealer
CA
Carole Blanchette
Very good service
FR
Franky Caron
Very well served
AN
antoine Graslan
Great welcome.
JO
John Beaudoin
Sorry but the mechanics are not the best
MI
Michel St- Amand
Good service