Drummondville Ford

Category:	Car Dealer
Address:	1163 Boulevard Saint-Joseph, Drummondville, QC J2C 2C8, Canada
Phone:	+1 819-477-3050
Site:	drummondvilleford.com
Rating:	4.3
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–5PM 10AM–4PM Closed

Location

Photos 42

Reviews 30

Annie Marcotte

I am frankly very disappointed with the purchase of my Ford Focus. I have this car for 2 years now and I thought to buy peace of mind ... I now spend more time than ever in the garage. The same problem always comes back, despite numerous repairs. The customer service called me two weeks ago to find my satisfaction with the services received. Hearing my dissatisfaction, the person assured me that his manager would contact me. Im still no news ... So I took the opportunity that you give me, asking me my opinion in line to testify to you again my dissatisfaction. The staff is not at issue, because I have always received friendly service. It appears to me quite legitimate to want a car that works. But Im still remains ...

Roy Currie

I was on my way back to London ont from cabot trail in a 24 ft ford motorhome on sept.16 -16 I called around 130 and said I was stopping in my alternator quit I got there about 3.00 they said I needed a alternator they could not get one until mon. I said I was not waiting all weekend to see what they could do I would go to a camp tonight and carry on tomorrow they put on a voltage regular which they had in stock for 45dollars they claimed I would need it later put a charge on battery gave me a billfor209.09 in French that I could not read and said they were closing at 5 see you mon. The next day I drove as far as napanee ont. it quit I got a new battery at cdn tire it took me the rest ot the way home that is what they should of put in anew battery instead selling me parts that I did not need I dont think they went out of there way to help me. Acouple of days later a lady called I noticed on my phone Drum Ford I said hello she said mr. currie I said yes this is him she said oh you are speaking English I will get back to you later it has been 10-12 days havent heard a word a disappointed customer

Vivianne Laroche

Five stars for the sales department which is great, (Ludivine Burdet Ladies and Gentlemen Suzie side and Guillaume Lapointe Laforce and Dominique were very professional), but 0 star in terms of the service department, thats another story . This is the second new car that I buy at Drville Ford and each delivery, it lacks the equipment. Funny coincidence, every time the engine block heater, among others, was not installed. Who knows why ????

Mathieu Gagne

Very poor customer experience. charged time does not match the length of the interview. Nearly $ 200 for a wheel bearing checking only on one side. Any sense. No room, no repairs. Only the verification time. Once the bill paid, nobody can do anything to rectify everything. It is considered only on the purchase because once the sales contract signed, it resumes the service thereafter. Do business at Ford in Victo if you want to buy.

François Thibault

I bought my F-150 last December (2015). My shopping experience was very pleasant and the seller, Mr. Denoncourt was excellent in its monitoring and even beyond the sale process. As for the service, in time everything is fine. The on location is always excellent and at all levels of the team. I recommend this dealer enthusiastically. François Thibault Eng President Cofamek Inc

Alain Beauvais

Very good service for the oil change except that I have not liked any of the thumbnail that informs me that the next oil change should be made in 8000 Km, while the onboard computer keeps track many more realistic for oil changes. So for the next oil change I will go to my local garage that respecting the maintenance manual FORD. Alain thank you

Angela Harnois

Since buying my ford fiesta 2012 , 2 years ago I have spent just as much time at the garage as I did with my previous car that was a 1999! It always one problem after another. I leave the garage with one problem fixed and another one appears. With my most recent visit they didnt find the problem I had went there for, but found 3 others! They told me they would phone me with an estimate everything would cost but yet Im still waiting. I also left still having the problem I had went for. I am disappointed with the amount of repairs my car keeps needing and fear for how many more I will have in the next couple years.

André Lafrenière

I passed on time and everything went very well. It was a reminder to the software. Although satisfied, good welcome and very polite. Room clean and quiet waiting (stress) Thank you. André Lafrenière.

Lison Gallant

During my last visits to Tradition Ford, I received excellent service and judicious advice. I challenge you to visit them and not fall in love with one of their cars.

Alain Brans

Quality service and capacity quickly as needed. I am very happy with my new acquisition. Thank you to Danick Laflamme for his professionalism and his good advice.

Guy Bédard

Service and courtesy really appreciated! A super good and efficient team !!! Good answer our needs! Ford good experience and I LOVE my new car !!!

Claude Lemay

Very disappointing as service. A dealer who failed to adapt to new industry standards and struggling to take responsibility. Pity.

G Houle

GARAGE THAT I TELL ME WHY ... RECOMMENDS YOU - ... SIMPLICITY ; ADVANTAGE; GOOD AFTER SALE AND GOOD MOOD OF EACH EMPLOYEE!

Re Nic

I love my new Escape in 2017 and sales services in Drummondville ford was courtoi and professional and attentive. Mathieu thank you

Line Vincent

I have had excellent service and all repairs have been well done on my car. the homepage of the service was excellent!

Richard Gingras

Very well served by the service personnel and mechanics who work on my car. Thanks and see you next time.

Redj Dunlop

I had a very good service. The staff is very courteous and understanding. 9/10

Jonathan Duval

Excelling services received as much as a sale after that sale! Beautiful team!!

Jean-francois Lamothe

thank you all `s team Drummondville ford again excellent service

Alexandre Théroux

Excellent service and a simply perfect team !! I highly recommend

Christopher Catchpaw

My car is perfect! The service before and after sale incomparable!

Alain Claude

Impeccable service! Dealer with a friendly character!

Mario Leblanc

Thank you for the good service and also the shuttle service

Steve Bisaillon

Needs renovation room side and services

Claudia McMahon

Beautiful thoughtful and efficient team!

manon buron

everything is perfect very good team

Johnny Evangelista

5 star experience! Thank you

Romeo Demers

Not for me lost my TENP

Andre Beland

You can trust them

michel montpetit

Thank you