Category: | Car Rental Agency |
Address: | 250 Maple Hills Ave, Charlottetown, PE C1C 1N2, Canada |
Phone: | +1 902-566-5566 |
Site: | hertz.com |
Rating: | 1 |
Working: | 8AM–1:30AM 8AM–1:30AM 8AM–1:30AM 8AM–1:30AM 8AM–1:30AM 8AM–1:30AM 8AM–1:30AM |
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Katie Dowling
I have been renting my vehicles for the last 5 years at least if not more with Hertz due to a discount I get through my work... I have always gotten great service. Vi has been the main one I go through and she has been incredible. I just rented a SUV this past weekend and from the begging to the end was horrible. When I called to reserve my SUV it was quite a process, I did not get Vi the first three times I tried to reserve my SUV but finally did get Vi when she called me back. I booked a 7 passenger SUV due to the vans being sold out when I reserved weeks ago. When I picked my car up it was not a 7 passenger it was only a 5. They told me that they had no 7 passenger vehicle left. They charged me more then what I was quoted. When I questioned it they told me to they would have it figured out when I return the vehicle. The day I was returning it I called to confirm they figure it out before I got there. I was told that no changes can be made and the staff were not very helpful. When I asked to speak to Vi I was told she was no longer the manager. I am now looking at other rental places for October due to the poor service I got this time. The staff were not as friendly or accomadating as before and I was charged an extra $100 more then what I was quoted.
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Jason Stewart
I was turned away on arrival where I discovered the prepaid credit card I used to book the flight and car was not accepted (not even attempted). My family and I were forced to take a hundred dollar taxi with no car seats for my kids. The young woman at the counter was rude and seemed to take some pleasure in my inconvenience. Never again.
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Sukh Dhaliwal
The most stupid location and people here.... I had a very bad experience.... Never rent a car from hertz instead go for other car rentals beside them....
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Kamal Khodja
I rented a car via Costco and got charged $80 more after I gave keys back. Did not realize they were to cheat me. Crapy
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Amray gogo
got charged 165$ fore returning car with 1 click less than full tank of gas.