|Category:||Auto Repair Shop|
|Address:||69 Eastchester Ave, St. Catharines, ON L2P 2Y6, Canada|
|Working:||8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed|
LADIES BEWARE!!! (This wouls be a NO star if i could) went to this place and they took it fir a test drive and told me they need to fix something so I said how much is it he said we have to take it in to look at it they took it in and told me 2 things need to be fixed I asked how much again they told me I have to leave my car and they will call and tell me about a hr later I got a call saying my car would be 800.00 so I told them I will pick up my car when I go to pick up my car they say " are u sure u want to drive it off the lot because ur car will fall part and we wont be responsible so Im thinking well I Drove it here I can Dive it back so I say Ill take then he says its 195.00 fir my car.... Im shocked being that I asked numerous times HOW MUCH IS IT!!!! Mind you when u go in there there is No Price List so I said thats crazy I asked how mich when u said 800.00 I said Im conjng for my car they said I should have know... Hello!!! I Dont work there so how will customers know the price is its Not stated... Nothing more then I was a woman and they thought they could get over on me I had to tell them Im going to record this as they has customers in there while they where arguing and I was ready to sue if I was late for work over this!!! Get ur act together and LADIES BEWARE!!!!!!
Without any doubt in my mind this was the most honest vehicle servicing experience that I ever experienced (believe me, I have dealt with many crooked mechanics before). I had a Mitsubishi Lancer, and I showed Dave a photo of four rally lights that were installed on the bumper and grill of a Lancer race car. I told him that I was a university student and didnt have a big budget, but really wanted that look. They definitely delivered! They did the work in a reasonable budget (hundreds of dollars less than other places that quoted me), and the workmanship was phenomenal. I kept the car for half a decade and I never had any problems with the mounting or wiring. I got so many positive comments from random people about those lights. Definitely recommend this shop for car modifications! I no longer live in the Niagara region, but if I ever need work done and I am in that area, Im definitely going here again!
All the staff I encountered were very cordial. It took a little longer than expected to get my vehicle in however; not once during the time I was there did I ever feel as though I was "abandoned" by your staff. At other shops you just sit in the waiting room trying to occupy yourself but not here, Ian kept me amused and engaged the entire time! I have over 10 years of customer service experience and have been a consumer for well....way too long, and I expect a great deal from any company that I am giving my hard earned money to, and I must say that I was quite impressed with the customer service offered here. Well done guys! Ive already recommended you to three other people.
My recent visit to Total Auto Repair was the most positive repair service experience ever. Not only were the staff knowledgeable and friendly, they informed me of servicing that would improve the performance of the replacement parts they had just installed. No other repair shop has ever done that. The cost was reasonable and the work was done quickly. Dave showed me the parts that had been replaced, and I am just glad I got in when I did. There is a reason why this shop is so busy. They are excellent. Great service both on the hoist and at the counter. Thanks guys!
I came to Total Auto Repair to get a control arm replaced as well as a wheel alignment. The staff was very friendly right from the minute I walked in. By simply talking to Ian and watching different customer interactions it was clear that Total Auto Repair takes really good care of their clients. Staff was able to diagnose problem efficiently and get me a fair estimate. They were even able to work around my schedule showing how flexible they were. Car now runs great! Thanks so much guys!
My experience with Total Auto Repair has been a wonderful suprise as the work is Top Notch! and very well done. rates are very good and the staff are fantastic. I highly recommend them very much to anyone looking for real mechanics that are honest and do great work! Thanks everyone at Total Auto Repair, Ian,Nick and Dave! I am very satisfied with the services provided. and will definatly be a lifetime customer. Thanks again, Highly recommended! Sincerly, Jon Ivan 95 Mustang
Excellent service honest people reliable we used our gps to find them because we were traveling from Bc and we were lucky to find that place we recommend it
They will rip you off as fast as they can. if you dont want extra work done, youre charged more for original work. Will never go back there!!
Dave can fix ANYTHING! Take his advice, and trust his service!
Very respectful staff and competitive prices.
Kam Smith is a nut case.