Enterprise Rent-A-Car
| Category: | Van Rental Agency |
| Address: | 97 Great Northern Rd, Sault Ste. Marie, ON P6B 4Y9, Canada |
| Phone: | +1 705-254-3227 |
| Site: | enterprise.ca |
| Rating: | 4.3 |
| Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 9AM–12PM Closed |
Location
Photos 14
Reviews 11
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Karrah Watkins
This Enterprise location has terrible service, and rented a car that was unreliable and filthy. After renting my car online several weeks prior, I showed up at 7:20, as the location opens at 7:30 and I wanted to save time as I had a business meeting out of town. I thought since I gave all my information, including my payment info, that it would be quick and I would be out the door and in my car quickly. It wasnt - and I had to give out all my information once again to be put into the computer. After the several staff present scrambled to get information and the correct keys, I finally got out to my car, which the staff assured me I had gotten a "free upgrade" like they were doing me a favour. After checking the beat-up car, we got in, and immediately the smell hit me - like cigarettes and cat pee. The upholstery was dirty and there were stains everywhere - easily wiped off if your staff were doing their job. By this point it was 8am and instead of going through the whole process again I just wanted to get to my meeting. I parked my personal car down another side road in some random dirt lot as there is no parking even available at this location. After my trip in this car - that in my opinion shouldnt even be rented out - I got back and told staff about my experience. They offered me (small) monetary compensation but that never went through. I called back the week after, as well as 2 weeks after, talking to 3 different staff members in the process that all assured me they would call me back. I never got a call and the money is still not on my account. I travel often for work and will be taking my business elsewhere from now on.
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NascarGirl29
My experience was a great one when I needed a vehicle a couple of years ago(didnt know I could write a review online). The vehicle was clean, fuel was full and other than it being a Town & Country, I enjoyed my ride and time with this. They picked me up and dropped me off from point A to point B from beginning to end. Thanks
TA
Tabitha McCarl
Very friendly staff. Great prices. An OK selection of cars that seems to change often enough. They arent on a huge lot and share that lot with a pizza joint,so parking can be a trick sometimes. Highly recommended if you are looking for great service and great cars.
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Denise Berg
I have been renting cars from Enterprise on a regular basis for over eight years. I have always had outstandingly friendly service. I feel like I am part of a family.
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Amy McMillan
Not impressed with car selection, make it very hard to rent a vehicle without a credit card.
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Travis Barill
Its more then just being cheaper, its the way they treat you. Service is top notch.******
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Neil Brennan
Staff is very friendly and helpful. Cars are always clean and tidy.
MI
Michael Hickey
Friendly staff, and reasonable rates on car rentals.
MA
Mary Grant
Excellent service along with good rental rate!
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Faaron Mclean
Very friendly staff!
TO
Tom Zenka
great helpful staff
Photos
