Category: | Auto Broker |
Address: | 2635 Trout Lake Rd, North Bay, ON P1B 7S8, Canada |
Phone: | +1 705-472-0820 |
Site: | farquharchrysler.com |
Rating: | 3.4 |
Working: | Closed 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–6PM 9AM–4PM Closed |
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mike turgeon
Worst vehicle shopping experience we have encountered. We left this dealership after the sales rep repeatedly ignored our family requirements for a vehicle and tried to tell us what we needed, even after we told him what he was trying to sell us was inadequate. He did not want to bring a vehicle in because they needed to liquidate the on site assets. Needless to say we left this dealer and spent our money elsewhere. We have had to have service performed there (all recalls) on our new vehicle that has resulted in our radio being rendered inoperative due to technician error. Damage to our dashboard due to technician error Damage to our dashboard bezel due to technician error. They replaced the radio, repaired the dashboard "as best we can" but damage is still visible they replaced the damaged bezel with an other bezel with flaws in its finish. The service manager ordered a replacement bezel about a year ago and we still have not had that issue resolved. In our opinion you should run the other way
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mike turgeon
Worst vehicle shopping experience we have encountered. We left this dealership after the sales rep repeatedly ignored our family requirements for a vehicle and tried to tell us what we needed, even after we told him what he was trying to sell us was inadequate. He did not want to bring a vehicle in because they needed to liquidate the on site assets. Needless to say we left this dealer and spent our money elsewhere. We have had to have service performed there (all recalls) on our new vehicle that has resulted in our radio being rendered inoperative due to technician error. Damage to our dashboard due to technician error Damage to our dashboard bezel due to technician error. They replaced the radio, repaired the dashboard "as best we can" but damage is still visible they replaced the damaged bezel with an other bezel with flaws in its finish. The service manager ordered a replacement bezel about a year ago and we still have not had that issue resolved. In our opinion you should run the other way
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Steve Delmas
Worst experience Ive ever had with a dealership. We priced out a new ram with Donna. We priced out a few used ones as well. After pricing out other options we found a much better offer at Mac Langs. When we called Donna she berated my girlfriend for 10 minutes on the phone and basically called her stupid for not buying from them. Once my girlfriend got off the phone she then called my cellphone and berated me. She threatened to take me to court after about five minutes of abuse over the phone. Being a little bit put off by your attitude I called her manager and made a complaint until he started getting upset when we mentioned that we had found a better deal at Mac langs. Over all a horrible experience. If you want to be treated with respect, this is not the dealership for you. Will never go back.
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Horsse Network
Hahahahaha!!! You actually lost a sale today because your salesman CARL was a douchbag! I know hes been there for a long time, but sometimes its time to thin the heard. Have fun looking out the window in front of you Carl, because youre watching the money walk away. Carl, you are the epidemy of the car sale industry. Learn how to treat people. I think maybe you have been doing it for way to long. Its 2016!!! People are educated and deserve respect. You sir, have neither of those qualities. Again I reiterate, 2016. Social Media is a beautiful thing. Or a hurtful one. Have a great day!
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Sherri Brouse
I had an amazing experience dealing with one of the sales representatives. All of the staff was genuinely nice and offered water, coffee, muffins etc... Sales rep. was very intuitive & listened to what I wanted. He didnt try to sell me something I wasnt interested in or that was out of my price range. Overall Experience was a 10+
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Joshua Bettiol
Havent been overly satisfied with the service we have received. Sure they have a nice brand new building, but some times its the little things that count. For spending over a thousand dollars repairing a vehicle.. you think a quick wash would be easy. I dont know if Im expecting too much.
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Clayton Randall
all I can say is this.... the service department is great. they really make an effort to work with you, and make sure youre happy when you walk out the door. the sales and customer care-less...well, thats a completely different story and are directly responsible for the rating Ive given.
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brian furchner
Really bad customer service for repair. They love your money but dont want to explain the reason your vehicle needs the same issues repaired. Head office is no help if out of warranty
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A Private User
Wow...thanks. I didnt get the car I came in there for...BUT... I am glad... I got something even better for less money than I expected...when does that ever happen..lol... thanks guys.
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Marc Lamothe
Worst dealership in town. Advertisements are alarmingly creepy and just down right annoying. All I hear is terrible service through anecdotes. If you want a Chrysler, go to Mac Lang.
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TeejayTDI
Fantastic sales department, but the service department is lacking. Even the service advisor recognized the problem wasnt fixed as he explained what the tech did.
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A Private User
North Bay Chrysler helped me get the car Ive always dreamed about. Very kind helpful people Special thanks to George Waye & Pat Nodwell... you guys rock!!!
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A Private User
The service here is second to none. Thanks for standing behind the product guys. Its nice to find a company actually back what they preach... bravo!
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Peter Lewis
Excellent customer service and new location on Trout Lake road opening in February
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Jonathan H
Service dept is great at taking care of your issues.
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Kyle Van der Most
Salesman are great so so service department
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Josh Durdin
Super expensive, save your pennies
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Darren Renaud
Always the best service
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Jessa Sobczuk
Beautiful new space!
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Darrell Deibel
The place is nice.
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PETER Parks
Excellent Service
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Bird Law
Great Dealership!