Category: | Auto Body Shop |
Address: | 83 Gibson St, North Bay, ON P1B 8Z4, Canada |
Phone: | +1 705-495-2689 |
Site: | citycentrecollision.ca |
Rating: | 5 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed |
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Frank Vollebergh
a body shop is certainly not a place we intend to shop at every day but choosing to use City centre collision two separate times within a year was an unexpected rewarding experience and reinforced my belief that yes there really are businesses out there who CARE about their customers. Absolutely top notch efficient customer service down to every detail. from quoting me a price establishing a date suitable to me for the repairs to getting the work done and completed and arranging for getting me there to pick up the vehicle I couldn t ask for better service . not only that when i picked up my vehicle it looked as good as when i bought it at the dealership. on a scale of 1 to 10 this business deserves an 11 . I vote them local business of the year
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Corey Amyotte
Went here after a minor fender bender, the service was AMAZING! The receptionist that do the preliminary inspection where vigilant and thorough. The one (who was wearing white skinny pants) got underneath the car to inspect the structure WITH OUT TOUCHING THE GROUND! During the repairs I was supposed to receive updates via text message as the work was being done, however I never received them. Dont know if it was an isolated glitch or what, but its a minor thing. The quality of the work is great. The paint matches perfectly, 12 years later. The cool part is you can see any evidence that there was any damage. Highly recommend using this company for your repairs. They werent even scared to attempt a rust repair.
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G Gad
Very professional! All the staff that I spoke to were very courteous, helpful and knowledgeable. Employees working in the shop spoke with a sense of pride and commitment to the business and to their work. This shop could give clinics on the subject of "organizational culture"... not just for body shops but for any service provider. Ive had many dealings with auto shops in the 50+ years that I have owned cars, and this one ranks among the very best in all respects: attitude, communication, attention to detail, quality workmanship, customer relations (including "patience" in dealing with a very discerning customer). Do not hesitate to bring your vehicle to them. In fact, insist on it. You will not be disappointed.
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Dan Demers
Amazing service, high quality work that they truly stand behind & City Center Collision cleans your vehicle! They have highly skilled professional staff, very responsive and a culture that shows everyone there believes in the value they bring to the table. Insurance work might be free, but its not guaranteed to be free from the pains of a poor service experience, delays that are inconvenient and excuses that are frustrating undermine the trust of a quality job -- City Center Collision keeps their promises and provides impeccable service. If you want peace of mind and a pleasant experience after an unpleasant collision theyre the only show in town. Dan Demers.
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Ryan Jones
This Company is more than Just a high end Body Shop. They must be Credited on the Custom work they do for the consumer. They have worked with me on creating the Vision I had on my Truck. They listen, and act on my thoughts without question. In which I may add can be maticoulas at times. The front office, shop crew, detail dept, and management all listen to make the custom truck building experience fun. I am more than happy to refer anyone to this Business. They have the cleanest Body Shop I have ever seen, with all up to-date tools, and equipment. Most of all, its the Staff that makes this place tick. Great Job Folks!
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susan brownlee
Thank you to City Centre Collision for the wonderful treatment that I (and my truck) received. It was my first time dealing with a collision and you made things very easy for me. From my first phone call to you to the final inspection the staff was very professional and courteous, always smiling and up for a few laughs. My truck looks better than when it went in for service - its brand new! It has been a long time since I have felt this satisfied with the service that I have received with any business. So, thank you once again. I would definitely recommend you to all of my family, friends and collegues.
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Tiffany Caldwell
Absolutely wonderful experience at City Center Collision They provided me with rides to and from work while they had my car and the paint job was perfect. They were very prompt with doing the job in a timely manor and the service was excellent. It was a REALLY nice surprise when I picked up my car and it was completly cleaned and detailed! I would recomend them to anyone with damage to there vehicle they are most definitely the best!! A special thank you to Angel, Chuck and Shane. Thanks so much for all your help and courtesy.
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Tanner Thomas
Hi, I just wanted to say thank you to everyone for the excellent work on my vehicle. Glad that I was able to bring my vehicle down there. You guys have an excellent staff at the front desk! I also have to say Angele was excellent when I showed up, she was very personable through the whole thing and she was able to keep me calm since it was the day of the accident! Thank you so much Angele! 10/10 would recommend
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tim mclean
City center collisio fixed my wrx when it was damaged by a city plow. Only took a week to strip and repaint the front bumper and hood. They replaced the winshield and even replaced the strip of tint on the top. Amazing job and very professional. They went above and beyond expectations. The staff in the front were courteous, friendly and treated me with respect. Amazing business. Bravo to city center collision
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Paul Penasse
Was getting the "without gloves" handling on a botched job from a shop my ins. company referred me to. Was going out of my mind with STRESS, when I contacted City Centre Collision. They handled EVERYTHING, gave me a STRESS FREE reliable A+++++ JOB! City Centre gives the Auto repair industry exactly what it needs...CREDIBILITY, RELIABILITY and most IMPORTANTLY....QUALITY AND TRUST! Five stars....out of five!
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Judezapp
My experience at City Centre Collision was absolutely wonderful! I went in very upset after getting hit while I was parked. The staff was very empathetic and made me feel so much better! They did an excellent job on my vehicle and even washed and cleaned the interior. I would highly recommend CCC to anyone who wants amazing service and a job well done!
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Samuel Campeau
Excellent service. The staff took their personal car to drive us at the nearest hotel, while they were working on our car for the long weekend. The staff is super friendly and we exchanged great conversations. It goes beyond costumer service, they treat you like family. Too bad there is only 5 stars to rate them!
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Ken Chirico
Absolutely the best! From start to finish, I was electronically informed of the cars progress. The staff are extremely friendly and helpful. Very clean shop. They even cleaned and washed the car when done. Would recommend to anyone who needs there car repaired. Way to go City Centre Collision!
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Kristina Duval
Service was above and beyond what was expected. The quote was bang on cost-wise and it actually took less time to repair my car than what was quoted. Extremely friendly and knowledgeable staff. Could not have had a better experience here. Would recommend to anyone.
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Vesna Alimpic
Warmest recommendation for City Centre Collision! Customer service and the actual repair were great. We had a small parking lot dent on a tricky spot and they did their best to fix it in shortest time with minimum cost.