Fredericton Mitsubishi

Category:	Mitsubishi Dealer
Address:	327 St Marys St, Fredericton, NB E3A, Canada
Phone:	+1 506-457-1000
Site:	frederictonmitsubishi.com
Rating:	4.4
Working:	7:30AM–8PM 7:30AM–8PM 7:30AM–8PM 7:30AM–8PM 7:30AM–6PM 9AM–4PM Closed

Location

Photos 51

Reviews 8

Dani Warren

Ordinarily I do NOT do reviews. However I feel like it is necessary to do so this time. As a first time car buyer I had gone into Fredericton Mitsubishi expecting to be well informed by the staff and lead through this already stressful experience step by step, this was not the case. I had gone to look at a specific vehicle, a 2015 Lancer, and took it for a test drive. After my test drive Rick proceeded to take me back to his cubical at which point I thought we would be talking about my options and seeing what could be expected roughly for financing, extras, etc. Again this was not the case, he ended up sending me to talk to Trevor about finances (or so I was told), while Rick was supposably pricing me up a 2017 lancer to compare (obviously i wasnt intending to purchase at that exact moment). Without my knowledge I was about to BUY a car, and I had literally no idea what was going on until Trevor asked if I was for sure buying before he put my finances through. We eventually got that part cleared up, after Rick got pulled into Trevors office. I did end up purchasing the vehicle even against my better judgement. I ONLY purchased the car because it was what i wanted and I needed it for school this fall. I already knew I couldnt find a similar car at another dealer as I had been watching dealerships for months prior to this. I bought it on a Friday so it wasnt going to be ready until the following Monday (as it had to be detailed and my vent shades and sun roof shade had to be installed). When I received my car on Monday, it was missing my add ons. It took almost until Friday to speak with someone in service about getting them installed. When I went to get them installed yesterday, I sat there for an hour only to find out they ONLY installed my vent shades. I had to wait extra time for the sunroof shade to be installed because they had no knowledge that it was suppose to be installed. Lastly upon buying the car in August I was charged a fee of $250 to hold it for the weekend until it could be delivered on Monday. I had to call on 3 separate occasions to get that money returned to me, which was suppose to be returned once I received the car. I had only received $200 of it after the second phone call and am hoping that the rest shows up on my visa in a couple days after calling them again today. It has just be one thing about another with Fredericton Mitsubishi. I defiantly did not appreciate their pushiness nor their disorganization. Seems to me like Rick thought he found an easy target which he tried to basically manipulate to buy a car with out her knowledge because she was "clueless", well I saw through it. That being said I will be taking my business elsewhere from here on out, I would rather drive to Moncton or Saint John to have my services done then EVER go back here again.

Leuwww

I had never had a good experience buying cars. Theres lots of shady people in the industry who truly dont give a crap about you after you buy the car. Fredericton Mitsubishi is not one of those places. Right from the word go i was treated with nothing but respect. That came from the salespeople, service staff, and even the owner. They listened to exactly what i wanted and they found it for me in my price range. They had no problems letting me take the car on a long test drive to have my mechanic check it out. The back room deal someone else mentioned....I didnt see or get that impression. I was able to talk to whomever i wanted along the way. As for someone saying "Tim plays a numbers game", Well, i for one am glad he does. I went in with nothing for credit and at first i was given a high interest rate and 6 years on a used car. He told me hed work on it and he did. He got the loan down by 10k and 3 less years with another lender. I was happy with the deal i got. It will help with my credit. After a few days of having the vehicle, I noticed my blinker wasnt shutting off when i made a turn. After going through the service department they fixed it no questions asked, and still i was treated with respect. My next car will be with them. Id recommend them.

Mike Thiessen

They work hard to sell you a car. They convinced me to buy a car with a few minor touch ups in the contract. It took a month to get the car in after the sale, according to the sales person the owner didnt think it was a priority. After they finally took the car to get the repairs, 2 things were not done....according to the sales person the service staff didnt have the skills to get a scratch out....they tried their best but couldnt do it(it looks the same they didnt try) Now the sales manager and sales person are ignoring my emails....with a owner ,sales and service staff like this be very careful.....I will be telling everyone to stay away from this dealership.

marg daken

My husband and I decided that I needed a vehicle . I had no idea about what I wanted . We found one at Fredericton Mitsubishi. A 2016 Chrysler 200 ! We went in on Monday afternoon , we met with a young gentleman , Lyle Robichaud , he was very nice and knowledgeable . We could not believe how fast and efficient the staff at Fredericton Mitsubishi are . I would highly recommend them to anyone . There is a feeling of friendship and family there . Lyle Ribichaud , remember that name cause hes going "places" selling cars !!

Kyle Payne

Brought my Lancer here twice for repairs. The first time, the service department offered to stay after closing to wait for me to drop my car off. The second time, I had to bring it in to fix my window. I got here an hour before closing, and they were able to bring in my car to check it out, and sure enough was able to fix it before closing. I was going to just leave it here overnight but they saved me the trip and helped a lot. Customer service is great here, and I recommend them for sure.

Holly Edney

I cant say enough good things about everyone at Fredericton Mitsubishi. The service and attention theyve given me over the past week was nothing short of awesome. Lori was beyond helpful when it came to showing me different vehicles and Tim made the financing process easy and stress free. Even when the showroom was busy, the rest of the sales staff made sure I felt looked after. This car buying experience it couldnt have been any better! Thanks again to all of you!

Kelly Constantine

Needed some paint repaired on my RVR and it was under warranty. Kevin in the service department made all the arrangements for me and made the whole process go very smooth. I just received my RVR back and it looks great. I am very happy with the service department at Fredericton Mitsubishi and always receive great service there. Kevin in particular went the extra mile on this one and I am very happy!!! Thank you!

Devin Boucher

I would recommend this dealer to anyone i had a great experience with sales and financing departments and got a beautiful jeep. And then after a little bit some things went wrong with it and the service department took it in and fixed all the things wrong even though they didnt really need to. They did it to make me happy. Because of this i will tell everyone looking for a car to go to this dealer. A1 all around!!!