|Address:||1106 Fairfield Ave, Winnipeg, MB R3T 2R1, Canada|
I booked FIVE STAR limo service last year for my wedding a few weeks in advance and had scheduled the pick up at 12:15 to head to the church. At 12:30, the limo still hadnt showed up. After calling the driver informed me that he wouldnt be able to make our pick up until closer to 1pm, the time my ceremony was set to take place. I had scheduled pick up 45 MINUTES in advance to avoid being late, and our drive was 20 minutes to the church. Needless to say, we had to cancel because we couldnt be late to our own wedding. I called and to voice my concerns and the individual I spoke with had the audacity to tell me that because the limo driver was still coming (he could be there shortly after 1), I shouldnt have expected any more. I cant believe that of all days to make a mistake like that they would choose this one. If youre getting married or need to arrive on time anywhere, dont choose FIVE STAR LIMOS! I wouldnt have been so upset had someone just taken ownership for this error and apologized. Unfortunately this wasnt the case and no apology was ever made to me for this mix up. I understand mistakes happen, but its the way people deal with them that makes the difference. Do yourself a favour and choose a different company to book your special day!
My friend and I were planning a birthday party for our friends 18th birthday. We phoned to get a limo that fits 25 people because it was supposed to be a big thing. The total was $420 and they took down my credit card number. A few days later we realized not as many people were going to be able to come so we phoned back to get the smaller limo. He said it would be 300$ and they would only pick us up at 1 am or else they wouldn’t get us at all. We decided to just cancel altogether then because that was ridiculous. He told us it would be a 50% charge to cancel which again is ridiculous so I went to my bank and told them and said that he can’t charge my card because I had never signed for anything or punched in my pin number and they agreed. So I phoned the limo company back and said I’m cancelling but they can’t charge me a cancellation fee and they said that was fine. Today I phoned them back just to confirm that it had been cancelled and they said “Oh, you’re that girl who phoned yesterday, yeah it’s cancelled and we charged you to cancel.” They were all very rude on the phone and I would never reccomend anyone to even attempt to book something with them.
We have had the pleasure of using Amit and his amazing services for many years. Celebrating my daughters birthday and graduations. We have always been treated like royalty and referred many other friends and families his way. From full stretch hummers to regular size stretch limos, they know how to take care of you. Always have clean, smoke free, pet free vehicles and all the bells and whistles always work. I will continue to recommend Five Star and once you try them, youll never want to try others.
WORST experience EVER! Picked up from the airport, driver barely spoke English, had to ask US for directions to house. Got lost even with directions and RAN OUT OF GAS. Had no money to pay for gas, so had to pay for limo ride at that time so he could put gas in the car. THEN get to the house and he cant figure out how to open the car door (OMG), so I crawled over the seats to unlock and open the door cause I was so tired I just wanted to get in my house and to my bed! Will never hire them again.
We are regular users of limousines in Winnipeg and me and my friends were so impressed by the service we got from five star. We rented a SUV limo and the driver was very pleasant and arrived 10 mins early, service was excellent and now we have used them a few times and they always surprise us with new limos and their promptness, i would highly recommend five star for everyone out there.
We hired Five Star Limo Service for Grad 2016. The communication with the booking was excellent answering all my questions along the way. AJ, the driver was punctual the day of and went out of his way to make the experience a great one! The SUV Limo was exactly what our group was looking for, and it was spacious and looked great! I would definitely recommend to hire for an event.
My daughter and her friend were in charge of getting a Limo for their graduation. I cannot tell you how smooth it went. They rented the Hummer Limo for their special day. They were picked up on time, and the driver Suhki was incredible. Everything was done professionally, as I rode along as the photographer. A great experience was had by all. I would recommend them any time.
booked for an airport pickup. NO SHOW!!, NO PHONE CALL!!. When I left a message asking for a call back, TOTALLY IGNORED. IF and when you may book him, remember there is nothing that he loses is he does not show up. It happened to me. There are a handful of other limos go with them. I did, and you will save a few bucks too.
We had a wonderful experience dealing with 5 Star limo service. We booked their suv limo. The vehicle was immaculate, and smelt great inside! The driver was very courteous and helpful. I would definitely use 5 star again, and will recommend them to my friends and family.
Rented the SUV limo for a group of friends for a cold night on the town in January. Ajit is the man! He was the best and I am so happy we found this company. We plan on doing this event again in the future and we will (without any hesitation) use this company. 5*!
Denies having a booking with you on your wedding day, then shows up 2 hours late when they realize they made a mistake and has the gall to charge you full price still. Refuses to answer emails and phone calls after the whole ordeal. Not reccomended.
Filled out the online form....never heard back. Followed up with a phone call, never heard back. Called to cancel : "we are all booked for that day thats why we didnt call you back" Would strongly discourage anyone from using these guys.
It was my first time using a limousine. The turban guy drove us, forgot the name. great service. Limo was clean. Thank you for making my day special. I recommend five star.
Our driver was very respectful and professional. He was patient driving us from Point A to Point B. He was also on time and the limo was very clean as well as comfortable.
Booked for my sisters bachelorette. Both limos were in good condition and drivers were very friendly. Even helped with some of the Bachelorette games in order to win :)
Never had a problem with booking with 5 star. Been using them for 5 years and the service provided and accommodation is professional. Best rates in town.
I use five star whenever I travel. They have well maintained cars, their drivers are friendly and professional. Always on time. I highly recommend them!
In my couple times using this company, theyve been early, the vehicles have been clean and the staff courteous. I would use them again!