|Category:||Auto Repair Shop|
|Address:||874 Marion St, Winnipeg, MB R2J 0K4, Canada|
|Working:||8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed|
Took my car in for what was supposed to be a "short" fix - time wise. Ended up taking all day.. the staff at the front desk had almost ZERO customer service skills... Upon dropping my car off first thing in the morning I began to instruct that I had Ignition interlock/breathalyzer and told them the proper protocol to follow when working on a vehicle with such a device. (Which is call into smart start and temporarily disable the device so that they can start and drive the car without having to blow into the machine - PLEASE note that I get punished if there are any infractions or false startings with the device itself.... such as getting my license taken away for longer or getting the program extended). They assured me that they have dealt with it before and knew exactly what they had to do... After I finally got my car back it was not only making a brand NEW squeaking noise in the front passenger side, but was told that they had "problems" with my device as they DID NOT follow protocol and DIDNT EVEN TRY to call me and ask what to do - they just decided to try to blow into it themselves and try to turn it on and drive it WITHOUT doing it properly. This caused me to have a REALLY hard time explaining what happened to Smart Start and MPI, and almost costed me an extra $50+ out of pocket for Violations..... Thank god they took my printed invoice from Eastside of all the work I had done, which I also made the girl at the front desk write down EXACTLY what times they had the car and sign it. Would not recommend going there even the slightest, and especially if you have Ignition interlock. It was a absolute nightmare.
I have had a terrible experience. They were referred to me following a collision, but the process has been painful. They insisted that I bring in the vehicle for an estimate with them after MPIs estimate. When my car was returned to me, it was in worse condition and my Mercedes emblem at the front of the vehicle was removed without explanation. I heard nothing further for 11 days. I then contacted them to find out when my car would be repaired. They did not apologize for removing my emblem, did not give a satisfactory explanation and cannot estimate when my car can be repaired. It has now been 18 days since I brought in the car for the estimate and I have received no real information from them about what the cost to repair will be or when I can bring in my vehicle to be repaired. My car looks far worse now then when I approached them and I have no idea when my car will be fixed. Their communication is also painful. I hope never to deal with them again once this ordeal is over.
Not my usual repair shop. Was in trouble so I had to bring it to the closest reputable shop. Read good things about Eastside so I brought it there. Had some trouble with the repairs after I got the vehicle back. There was a small mistake that I had to get fixed by my regular mechanic. Eastside owned up to the mistake and apologized. They left me 100% satisfied with their service. Would use them again for mechanical repairs any day.
I used to take my car to a budget collision center, and constantly had to return the vehicle due to mistakes and unfinished work that somehow passed their final inspections. I now take my vehicle to Eastside. The quality of their work is the best Ive seen, and the service is excellent. Plus, Im never stuck without a vehicle as they include a free rental to use while my vehicle is getting fixed. Your vehicle deserves these guys.
I recently had my elantra estimated and repaired here after a major collision. They were able to help save my vehicle from getting written off, and did an amazing job on repairs. With the amount of mechanical damage that my car had I was worried it wouldnt drive the same once repairs were done but it drives amazingly and you wouldnt even know the vehicle was in a collision by looking at it or driving it now. Thanks Eastside !!!
Amazing service! they called me every week with and update even if there wasnt one just to touch bases. Tyler and Les were awesome and walked me through everything. They fixed my car perfectly and even cleaned the inside of the car shampooed carpets detailed everything!! i wouldnt take my car anywhere else now thanks you for fixing my baby!!!
East side had been a reliable automotive body repair shop, but have had a few minor set backs recently. Les has always been great to deal with and took care of my concens personally. Will come back in the future if there is an unfortunate event and I need to!
best place to take your vehicle in the city they treat you like a person and not a number from drop off to pick up complete service. vehicle professionally detailed treated with respect not allot of body shops in the city do that anymore...
Excellent customer service. Awesome job on repairs completed. Friendly & professional staff. Would highly recommend.
Did not realize that they did so much more than just body work. I would definitely recommend for ALL your auto needs.
Great service. Super friendly staff. I like that I could do my mpi estimate and repairs all in one place.
Great customer service, awesome work on vehicles... totally recommended
Paint job, detailing and customer service were exceptional
Quick and reliable oil changes and mechanical work.
Folks are friendly and thorough!
Great people who treat you fair.
Ryan and Melissa wright
WORST EXPERIENCE EVER!!!