Category: | Ford Dealer |
Address: | 800 Broadway Ave N, Williams Lake, BC V2G 2L8, Canada |
Phone: | +1 250-392-4455 |
Site: | lakecityford.ca |
Rating: | 4.5 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed |
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Brad Grant
Back in 1993 I bought my first Ford pickup, a F250 with a 7.3 diesel. I was impressed with the fit and finish of the product compared to the Chev I owned "new" in 1988. I went with Dodge diesels in the following years due to the popularity of the Cummins and the great track record that engine builder had for longevity. Well in 2015, after reading great things about the new Ford diesel engine I decided I would like to try one. On a whim, I stopped at Lake City Ford one morning around 7am, thinking that there wouldnt be any sales peple in yet to pester me and I could look at a truck unharassed. Well,,I was wrong,,there was a sales guy there..lol however harassed was not the method used,,he just threw me a set of keys and said take her for a spin. After about a week or so I settled on a new F350. Since that day I have developed a working friendship with the folks at Lake City. I visited another dealer for service and had several very negative experiences, which really turned me off. I came back to Lake City for service and warranty on a couple of small isses and found the owner Dave, the service manager Willie, and the business manager Glen to be very friendly, more than helpfull, and they possessed Fords "CAN DO" attitude that was promoted back in the early 1990s. These guys have really stepped to the plate and delivered outstanding service, all the while doing it with a smile and commradery,that I havent seen in too many places in all my years. I would and do reccomend Lake City Ford, to anyone wanting a Ford product, and I endorse the service there 100%. The service department hosts fast, clean, honest and professional friendy service that is 2nd to none from what I have experienced. The whole place is a very friendly and family oriented atmosphere. I will buy my next truck from Lake City Ford, and will continue to promote them as I believe they are definately a huge cut above the rest. This is the first time in 25 years that I can honestly say I would endorse a specific automobile dealer an all points from sales, and financing practices to service and warranty. It takes a lot to get a full endorsement from me, as I am in a high end service industry, and never before have I seen a dealership that gets an "A+" on all counts..Lake City does,,keep up the great work guys and gals
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D Werrell
Waste of time. Arrived in the morning with intentions to trade in my 2013 F150 FX4 for one of their pre-owned F350s. Took the pre-owned F350 for a drive while they took my F150 in to give me a trade-in value. I did not like the pre-owned F350 so decided we would go with a new (2016) F350. 3 hours later, still did not have a trade-in value on my truck, keep in mind had made prior arrangements for someone to watch my 3 young children so that my wife and I could test drive the trucks. Decided on a 2016 F350 King Ranch which was being used as a demo. I had to get my truck back and head to another appointment mid afternoon. By this time STILL DID NOT HAVE TRADE-IN VALUE on my truck. Shook hands with the salesman whom committed to call me that day (before closing) with trade-in value on my truck and a price on the demo vehicle which we had our eyes on. He called me about a 1/2hr after I left to confirm I was a COSTCO member (presumably for determining a price on the F350 I was interested in). Never got a call back and never ended up getting a trade-in value for my truck. Completely wasted my time, waste of day, and loss of a sale for the dealership. They may not care with the loss of the sale as I was informed while on site that the dealership is doing "beyond well" and "cant keep trucks on the lot". I take that to mean the little guys dont matter and they prefer to deal only with businesses or large orders. In short, if you are looking for personal attention when making a very important purchase, this is not the place to go.
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Jonathan Clark
Ive been a reforestation supervisor for two decades, and we run a fleet of Fords. Ive used close to thirty separate Ford (and competing) dealerships around western Canada for repairs during my career, often with at least five to ten truck problems submitted to each dealership service department. To be honest, Ive generally been less than impressed with almost every dealership at some point (and sometimes furious), but the Williams Lake Ford has been outstanding. Weve had four vehicles fixed here so far in the past two weeks, plus ten in for servicings, and this location has been amazing. Competent, helpful, and professional, every step of the way, and some of the repairs have been fairly major jobs. I live in New Brunswick for part of the year, but next time I buy a truck, itll be at this dealership, even though I have no ties to Williams Lake other than currently doing contract work here for three weeks. I would have to rate this dealership as my preferred dealership in Western Canada (and the one in Olds, Alberta, is also very good).
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Randall Bamford
I drive a Dodge Ram 2014. After being a little dissatisfied with my service at another dealership, I thought why not give Lakecity Ford a try, the community of Williams Lake speaks positively about the service there. I am glad I did. The service staff are great. Always greeting me with a smile and professional. They get me in quickly and offer me a ride home or to work. They store your tires for the seasonal change over!
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Don Barnes
I have dealt at this Dealership for over 35 years and never had a problem in the sales, parts, service or body shop.. I drove a F150 then and I still drive a F150 and will continue until someone tells me I cant drive anymore. Ford all the way!!!! These are guys and gals give great customer service.
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Chanse Peters
Awesome, helpful and great people is the best way to describe this bunch. I was completely satisfied with the service I got and everyone was very nice and helpful. Certainly made the buying a new vehicle experience quite painless. Id recommend these guys to anyone of my family or friends.
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Emily Epp
Lake City Ford is great to work with. They helped us find an affordable car that we love and meets all our needs. Plus they have a great service department and Quick Lane services. Highly recommend buying your car here or taking it here for tune-ups and repairs.
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Saisha Wagnitz
Joel was my salesman, and I can say he went above and beyond to accommodate my busy schedule (bringing the keys and quotes right to me) and made sure to show me vehicles within my budget with everything I wanted! I will recommend everyone to him.
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Corey Wells
I had my Expedition in recently to Lake City Fords Quick Lane Service for a routine oil change and maintenance. Colby was fantastic to deal with and I would definitely recommend Lake City Ford for your vehicle maintenance needs!
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Trevor Smith
We have had a fabulous experience purchasing a new to us vehicle at Lake City Ford. Don was awesome as a sales representative and everyone else was very kind and helpful. Thanks! It was very much a team approach in every way.
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Gladys Paulson
I was treated very well at Lake City Ford. They were most helpful in getting me to understand how my GPS was working (being 85 ...some of these things are a little tricky) and gave me a few tips. Thanks again