Big O Tires

Category:	Tire Shop
Address:	2120-, 1920 Old Okanagan Hwy, Westbank, BC V4T 1T8, Canada
Phone:	+1 250-769-5909
Site:	bigotireswestbank.ca
Rating:	3.2
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed

Location

Photos 47

Reviews 16

cameo547

If I could put a negative star rating for this company I would. I have a vintage VW and after getting my flat repaired I drove home to realize that my one of a kind hub cap for the tire they fixed was amiss. After calling them to find out if had been left there in the shop I was met with rudeness and the lady telling me that they "have a sign" that dismisses any responsibility for such problems. Not only were they not accountable, she even had the gull to tell me that it was my fault. The bottom line is they do not even know how to replace hub caps so I would be weary of the rest of their work. I will never go back here. Not only that but it was awkward when I walked into the main reception area to find the son of the family berating his mother in public for something she had done wrong... lame sauce. WHERES MY HUB CAP ?

Cayla Banman

Took my car in to get the oil changed and my summer tires put back on. There was nothing wrong with my car when I brought it in, but when they gave it back to me, my hood was out of line by 3/4 of an inch and now cant even close. I now have to park my car because the hood is unsafe, and when I confronted them about my hood being perfectly fine when I brought it in, they put the blame on me saying that they couldnt have done this to the hood, and that somehow I did it before I had even brought it in. Ive owned the car for 5 years, and never had a problem opening the hood, but bring I it to them once and now I have to replace the hinge in order to get the hood to sit back where it once did. Dont bring your car to these guys! Unless you like having to do extra work to get your car fixed!

Colleen Rushton

I stopped in with my daughter, just needed a code reset. Id had an issue and one of my check engine lights came on. I just needed it reset so I could get home 8 hours away. They new this. I waited half an hour for a mechanic to come get my car. When they wanted to complete a work order, alarm bells went off and I asked how much it would be. I was finally told $65!! I told them that was ridiculous! I wanted my car. They argued that they had to scan it. I told them I knew the code, and it was 2 minutes work whether they scan or not. They finally brought my car. I went across the streets t o great Canadian oil change who took 2 min to scan and reset. They did it at no charge. Dont waste ur money here!!

B Lowell

Another great experience at Big O Tires in Westbank ! My sons Impala was leaking coolant and overheating. We had the car towed in late in the day and Rick stayed late to diagnose the problem for us. He arranged getting parts ordered and got going on the car the next morning. Due to a parts availability problem, 4 of the staff (Rick, Sam, Harold & Donny) stayed at least an hour and a half beyond closing time so we could get back on the road that evening. We received absolutely exceptional service.... I highly recommend Big O Tires in Westbank ! Thanks so much to all of you at Big O !

Novvon Stark

Totally unprofessional and dishonest! When car returned there was obvious damage to vehicle which they denied doing. Their story changed from saying it came to them damaged but when I confronted them they made an excuse that I would have forced hood the same as they had to and damage would have resulted. Would have cost them $41.00 plus labour, I drove to Kelowna from Vancouver to help my daughter out. Thanks for nothing Big O will never go to Big O and friends and family feel the same.

Lisa Kathleen

I am a mom and I drive a lot in winter conditions, so I care a lot about my tires. This is a family-run business, super-helpful, really informative, and willing to give lots of information and really help find the best tire for the specific job. Ive been in the area twice and gotten tires both times, and been totally happy with the service and my great tires. Thank you!!

N ative Jules

I called in for tires. I am getting quotes. But because I am a woman, the gentleman who works there is rude about how many tires and how much I should spend. Gave me quotes for the.most expensive tires. Well this was my first experience with them. I will not be going to these guys. I will stick with All Tire

Tamika

Do not recommend this place ....horrible service!!! Got breaks done here and had nothing but same problem I went in for!! Extremely sad how they give u the run around before they actually fix what they messed with... Im for sure making a complaint to BBB.

A Private User

This is a fantastic place to go for tires. The shop is clean and customer service is great. The staff is knowledgeable and was able to provide information and what kind of tires I needed for summer and winter. Thanks!

Fix Auto West Kelowna

We always receive top notch service from everyone at Big-O

Nick Rosdal

Poor service. Repairs rarely last. Do not recommend.

Graham Shivers

Fantastic service. I highly recommend them.

Michal Utko

Awesome, fast service. Friendly staff.

N.D.

Excellent work, nice clean shop,

Sean Brush

Honest, helpful and reliable

Jim Bolwell

Expensive