Budget Car & Truck Rental
| Category: | Car Rental Agency |
| Address: | 757 Douglas St, Victoria, BC V8W 2B9, Canada |
| Phone: | +1 250-953-5218 |
| Site: | budget.com |
| Rating: | 4.2 |
| Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM |
Location
Photos 10
Reviews 17
JU
Julianne Popel
A friend and I rented a car in Nanaimo to drive to Victoria, and we got a car with lots of surface damage and a dented back panel. The car drove fine, but when we returned it to Victoria the lot attendants told us that this car should not have been rented to us because of the damage for the risk of receiving a ticket from law enforcement. They then proceeded to say they were going to write off the $3 of litre charged for refilling the gas and sent us on our way. Got the bill today still charged us for the gas, so i phoned head office where they informed us that the lot attendants were wrong in saying that the damage was ticketable. Over all the car was nearly 200 dollars to rent for the day which is insane and the whole interaction was weird. Better luck next time "budget"
RA
ravi chan
Rented a car at this location but had not made prior reservation. Was fortunate to get a car and the staff were very friendly and helpful.The car was in great condition and was very new too,a Chevrolet-4dr.The GPS navigation was easy to use as well.Before releasing the car,the staff checked the cars exterior thoroughly in my presence and noted any scratches or dents.That was good,I think. As I opted to return it at the airport,the return procedure was convenient and the staff at the key-return counter pleasant and kind.I hope to visit Victoria again and would definitely use their service.Thank you all at Budget.
PS
PS Reilly
Friendly efficient staff with a great location within walking distance from the ferries, Kenmore/Harbour Air and other places in downtown Victoria. They were also easy to deal with when I had to quickly change my drop off location to the airport. Only small complaint is that they gave me a tiny pocket sized 3-inch scraper for a massive full-size SUV on a very snowy day! They should really have some larger snow brushes/scrapers around for times like that.
DA
Dave Wood
Watch the upgrade! Reserved a small vehicle for 4 days in May. Easy to deal with at a convenient location close to downtown. Upgraded to a larger vehicle which I accepted but it was not economical, had unreliable satnav and no manual in the glove compartment to sort out any issues. They did reduce the final charge to match the earlier quoted amount after I complained.
MA
Marie M
I get the whole liability for N drivers but thats bogus. You should have it written on the website stating you cannot rent the car to an N driver.. my boyfriend wasted half hour going downtown thinking he would have a car only to be told he wasnt get a car rental.
GA
Gary Standke
Great location right across from the bus lines and convention center. Very nice staff with rapid service. No gas station near by so be sure to fill up elsewhere before you return the car
VA
Vanessa Polak
Make sure you double, triple check where the location of your rental vehicle is. We had a lot of confusion and took over an hour to fix but staff were very helpful in fixing the error
NE
Neil Bamford
Made a reservation online about 1 hour before we hit shore and they were aware and ready for us when we arrived. Car was clean and in perfect driving condition
ZI
Zixiang Tang
Trash, extremely inpatient stuffs, and the manager just pretending to be a retard. They want every possible money from you.
FR
Frank Davidson
We wanted to rent a car for the day to tour the coast, and these guys were great. Very helpful, friendly service.
SA
Sadrudeen Abdulla
Very friendly staff. I would rent from them again but I like SUVs and would have to advise them beforehand
SC
scott masterton
Really helpful staff, who helped us out greatly when we were let down by another rental location.
MA
Matt Byers
Great service. Our ferry was late and they stayed open long enough for us to get to them.
AN
Andy Bernhart
Needed to rent a car for my parents and they had good service and selection. Recommended.
LE
Leo C.
Rented several cars and always had a great experience with budget!
TY
Tyler Harding
Very friendly service, though not the fastest.
IA
Ian Gibbs
Fast, smooth and convenient.
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