Category: | Auto Repair Shop |
Address: | 1505 W 3rd Ave, Vancouver, BC V6J 1J8, Canada |
Phone: | +1 604-682-0044 |
Site: | tremblaymotors.ca |
Rating: | 4.9 |
Working: | 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM Closed Closed |
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Eddie Englander
An amazing experience beginning to end. I brought my vintage (70s) era car to Tremblay with the peace of mind that they have mechanics that have been working on vehicles like this since they were everyday drivers for most people and not rarities. The car was new to me and since I had plans to put 6000km on it this Summer I wanted to make sure any major issues could be resolved well ahead of time. Sam personally took the vehicle out on test drives with and without his mechanics before and after to isolate and confirm/alleviate any concerns I had about the car. As predicted I wound up getting the entire brake system replaced as well as some isolated portions of the suspension. I had very regular updates before, after and during the work via phone without having to chase anyone for information. All repairs came in on time and on budget. After that work had been done I noticed (independent of the tip top repairs which were made) that there was some vibration and noises coming from the rear of the vehicle at speeds past 80kms. Concerned I brought it back to Tremblay to try and isolate the issue. After some more test drives Sam got back to me and said he believed this repair in particular required some specialized work and directed me to the shop of a trusted associate. He personally called ahead and saw to it that I was able to intake my vehicle the same day. Those repairs went through and my ride could not be in better shape! In a very short amount of time I have come to trust Sam and his team of experts whether it is for hands on work or recommending service with other well vouched for shops that they have long standing relationships with. I will definitely continue to get my car serviced here for the forseeable future and send anyone I know that needs great service their way!
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Herman Thind
Our local garage. I have a newer Toyota, and Ive stopped taking my truck to the dealer since coming here. The staff is courteous and professional. Theyll drop you off and pick you up if needed. The owner(s) are always around - and always taking care of customers directly. Rates are reasonable (if not better than most competitors), they always consult you on repairs, they recommend the best options for you (price-wise, as well as quality-wise), and they almost always have work done before you expect. Its very easy to drop off your vehicle, stroll onto Granville Island for lunch or coffee, and come back to a serviced, washed vehicle when youre done. My most recent experience is something I wanted to share. It was a bit of a rainy day, and I had a sick toddler at home. When I dropped off my truck, they very quickly got one of the staff to drive us home (in my truck, since there was a baby seat in it), and picked me up at my convenience after the kids naptime. When I went to pick up the truck I was given the usual thorough rundown of what was done, what could/should be done later, and a warm thanks. Gotta hand it to the whole crew at Tremblay. They are truly the best service option in Vancouver!
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Neo
I had an old rusted 2001 VW TDI Jetta with 330,000kms and it needed a new bushing to get rid of some clunking in the back. I found this shop from yelp and decided to go with them. Right from the first phone call to make my appointment, I was impressed. They were so friendly. Took my car in and got a call a few hours later. They informed me of the condition of my car underneath and that it needed done more work than I anticipated. I didnt want to spend more which I said my concern and they listened but explained to me in detail of what was going on. After some thought we worked out a deal. Got my car back a few days later and right away I was surprised. They had even cleaned my car fully! It was a mess I kind of felt bad because I wasnt expecting that. They were able to do the work and without more issues from rusted broken bolts or whatever. Thats what I was worried about the entire time waiting. But they did it all and about two months later Im still rocking and rolling with my old beast. Thank you to these great folks!! Still looking into a different less rusted old car and when I do get it Ill bring it here for sure!
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Paul Lee
Honest, straighforward, competent, attentive, thorough. No drama, no surprise charges. Throwback to real service. Go elsewhere if you want second best. Over the years, theyve done my brakes, a couple of oil changes, and my air-conditioning. My old beater keeps going due to their care, and it gets its annual wash there too! This is the type of business others should model themselves after. Simply that good. UPDATE: Todays CBC Marketplace topic regarding car dealership service centers motivated to diagnose unnecessary repairs to pad their income (paid by how much business they can generate) reminds me that Tremblay Motors once told me they couldnt find some issues I complained about with my car (power steering and something else I cant remember), so didnt charge me for repairs I didnt need, or even for their time to inspect it.
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Catherine Newby
Great staff and experience! I have an older car that I love but requires a lot of TLC as it gets older. I have had a lot places try and take advantage of my apparent lack of car knowledge and cone me into unnecessary repairs so finding Tremblay Motors was amazing. Tremblay motors has been amazing and I continue to go back to them will all my car needs. They continually take the time to explain the issue to me to help me understand, help me look into options and never pressure me into a decision. I highly recommend this shop; however, they tend to be quite busy so I recommend calling ahead of time to schedule an appointment, worth the wait.
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Irish Knight 1942
In very few words. Exceptional service. Reasonable prices. Have found NONE better. Highly recommend their services. March14 Has to be the best repair shop in B.C. They were booked solid for two weeks but I needed a part fixed in a rush. They squeezed me in first thing in the morning and out of there in 1/2 hour. Where can you get that kind of service anywhere else in North America? The cost would have been three times higher in any other shop. If you want exception service by some great people you have to give them a try.
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kastainer
Just had the best and quickest car repair in years at Tremblay Motors. My windshield wipers had been damaged by hooligans and werent working so needed a speedy repair before next rains set in…. Brad at Tremblay replaced the broken wipers, tightened the bolts and topped up the engine oil - all within 20 minutes. Even better, I was charged only for the new wipers and the oil - no service AND they vacuumed the car!! Very friendly and excellent service. Will definitely use them in future.
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Alyson Plecash
Absolutely fantastic experience here today! Sent in an email/online request and heard back right away. Was able to discuss our specific car troubles on the phone and get our car in the same day! Was educated about our car issue and what to expect in terms of causes and related costs. The staff were absolutely wonderful. We were treated so well and got so many extras at no cost. We could not be happier and will be back to Tremblay for all of our services.