Premier Auto Sales & Leasing Ltd

Category:	Used Car Dealer
Address:	1606 E Hastings St, Vancouver, BC V5L 1S6, Canada
Phone:	+1 604-255-6823
Site:	premierautosls.com
Rating:	2.4
Working:	9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM Closed

Location

Photos 22

Reviews 5

Amy Ballard

I felt a bit overwhelmed needing a dependable van for my family with small children on a very tight budget. I knew I would have to buy an older car and would probably have to guard myself against being given a junker for my price range. I selected Premier originally because they have a huge selection of cars and I could probably find a good van there without having to visit many dealers. I went to the lot on a saturday and Peter was there showing a few ppl cars. He was awesome and friendly and helped point out vans that they could offer in my range. They do safety inspections on each car but they encourage you to get a full mechanical inspection because of course they dont know the detailed run down of all of the used vehicles. I liked that honesty...they didnt push it on me and promise it would be perfect. They offer a no questions asked 2 day money back guarantee. I went ahead and purchased my van from Al..who is genuine and a pleasure to do business with and then had the mechanic check it after I bought it since I had the 2 day return policy as a cushion. It had a pretty major fix needed so Al took it back and promised to find a van that worked well for me or would give money back...whichever I wanted. I opted to check out the other vans. Found a newer model that was great and without going on and on with this review let me just say the team at Premier was amazing getting it ready for me... thanking me and showing that they genuinely cared that I was doing business with them. I have been in the hospitality industry for 17 years in Nyc, DC and LA at some of the best hotels in the world and I would literally lead training in customer service based on what Al and Peter did for me every step of the process of buying my van. I will definitely recommend them to my family and friends. I dont understand how my experience is so completely different from the other reviewers but it was amazing and I bought january 2014. Whatever problems might have been here in the past I am confident they are corrected now.

MrGaffro

If only I could give this place less than 1 star. I found a Jetta and an Elantra that Premier Auto Sales were advertising on Craigslist. I particularly liked the Elantra but the Jetta seemed like good value too. Despite the terrible reviews I got to the dealership at 5pm (they close at 5.30 according to the add) but the place was empty. I called Al and was cheerfully told "Im so sorry, today was the first time in 4 years we closed early." But I was reassured that he still had the cars I was looking for. So I transit home at rush hour and end up getting home in a slightly distasteful mood 2.5 hours later than if Id gone home straight from work. But Im still interested so I headed back the next day. After half an hour of searching it turns out the Elantra was sold a week before despite being told the day before that he still had it. This really annoyed me but I test drove the Jetta anyway which wasnt bad apart from the service light was on and a few other things. I said Id think about it. The next day I called him saying I was concerned about the need for a service and wondered if he would give me a better price with this in mind. "Ill call you back" he says. 4 days later I call him back after not hearing from him. He gives some BS excuse about "writing my number down wrong" even though I called his mobile which he had correctly read back to me in a previous conversation. If all this isnt bad enough he then tells me he isnt going to budge on the price. DO NOT BE TEMPTED TO BUY A CAR FROM THESE CLOWNS! Waste of my time and very frustrating experience. Destroyed their toilet as partial compensation.

Wes Phan

Please avoid this freakin place. I went there with my wife and kid to check the van on their adds. Got there, but no one around to services. I went inside the office and most of them talking to each others and not noticing me at all. I finally flag one down. This dude is so terrible at his job, which i wonder how he even got there. Anyhow, I asked to see the car which my main purpous. Everything seem going smoothly with the car, the wife and I seem to be ok with the shapes sinces its an older model 2003 mazda mpv. Its been on the posting for quite sometimes now. Then I asked for the test drive since I wants to know what im dealing with. This is where the sale rep. kept pushing me to buy it. I goes "once I test drive it, then I know for sure whether to buy it or not", but hes not listening to what I said. He wanted me to purchase it or put down payments. I got annoyed by now. Other sale moron still in the office sitting around. They glimpsed over our conversation but nothing was address like this is their normal thing. The sale guy still wouldnt want me to take it for a spin. At this point, I just gave up on this place. I left the lot. All this experience took less than 10mins. I should of read the review first about this place. All I can says is I would never buy or visit this place again. Not worth my times.

Randal Hunt

Saw a car I was interested in and asked to test drive it. Was told I couldnt, no explanation. When I asked why I was told the had no dealer plate. This was the middle of Friday afternoon not near closing. No explanation why they had no plate (or why they would only have one dealer plate????). So I left. A couple of days later the car that I was interested in was still available. I went and asked to test drive it. This time they said OK. I told them it needed gas as the warning light was on and gauge was on E. They said it would be OK. I said I would be doing a proper road test out to the nearby highway and back, probably take about 30 minutes. They said THEY DO NOT ALLOW THAT. I could only go around the block. To make sure I heard him correctly I said, "so you do not allow someone to do a proper road test?" He said they only have one dealer plate and cannot let it be out very long. I walked away and so should anyone considering a car at this lot. No LEGITIMATE car dealer does that. Clearly this "business" tries to make money not by selling decent cars but instead by trying to rip people off. Give this place a wide berth.

Pat L

BEWARE. These guys are thieves! I bought a car with a 30 day limited guarantee. The transmission went within the 30 day period so I took it back and they told me I would have to pay for them to run the diagnostic test and that even then they may not find any problems with it. All you had to do was drive it to know that the transmission was gone. They would not honour the guarantee nor would they offer to help in any way, wouldnt even look at it. I took the car to an auto repair shop and the mechanic confirmed that the transmission was gone, told me that the car was a piece of junk and it would not be worth replacing the transmission as there were far to many other issues with the car. I wrote to Premier Auto and explained what the mechanic told me and asked for them to refund my money based on the clause in the guarantee that stated that in the event of a catastrophic failure, they would refund the cost of the car in full. I never heard back from them and when I went in they said that they would not refund my money. Unless you have money to throw away, I would stay well away from this place.