OK Tire

Category:	Tire Shop
Address:	1516 W 3rd Ave, Vancouver, BC V6J 1J7, Canada
Phone:	+1 604-732-7241
Site:	oktire.com
Rating:	3.3
Working:	8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM Closed Closed

Location

Photos 16

Reviews 4

D D

Where do I start... Ive been using Ok Tire for over 7 years, I managed a fleet of over 300 vehicles and moved over to Ok Tire when the "other guys" were charging me for services they werent performing. This shop isnt a fly by night operation, they arent a place you go for a cash deal Motor Vehicle Inspection. These are honest upfront folks who look after the best interests of their customers. Why some people complain about paying for service in other reviews you cant expect people to work for free, it doesnt work that way in this world. Most recently I had 7 vehicles serviced and tires replaced during the 2016 snow storm, Blair and his crew managed to get us in and serviced and back out in 2 hours. These guys are operating from some of the most expensive real estate in Vancouver, yet their prices are 10-20% less then other shops in the area. These guys dont sacrifice safety, I spent 3 weeks dealing with safety issues in my fleet as a result of my pervious service provider not following the Transport Canada Safety Act and Motor Vehicle Act of BC. These guys follow the VIS Guidlelines like a bible, and they should, all our lives depend on these folks to keep us safe. Whats the VIS? Read it!.. http://www.vsis.qp.gov.bc.ca/logon/logon.aspx?vid=QPLEGALEZE:cvim_view These guys wont patch your tire if its worn out, they wont patch it if its got sidewall or an edge puncture, why? Because it leaves the vehicle in an unsafe condition and they are liable. Someone from a nearby shop got roasted for telling people on a national radio show that they only need two good snow tires... Transport Canada dosnt think so... there are rules for a reason, if you really wanna save some coin, stop swapping and storing snow tires, switch to all weather tires for intown driving in the winter, its a lot cheaper then paying for storage and they have good year round performance. Ive had dealerships charge me for bulb checks and I pickup the vehicle and it still has burnt out bulbs, Ive audited OK Tires service work over 100 times in 7 years and Ive never had issues with their work, bill or service rates. Has my experience been completely problem free? No, mistakes get made when your servicing 300+ vehicles 900 times a year. However OK Tire w3rd has stood behind their work and resolved any issues within seconds of being notified of them. They are a trusted member of the automotive community in Vancouver and run an honest shop. Cars are expensive to own and maintain, when maintained properly they run for years, these are the same guys who will warn you when your investing in a money pit.. so take their advice, save some money and get out of the roach you own:) At the end of the day, you have to find a service provider your comfortable with, Im glad Ok Tire is my preferred vendor, try them out yourself

Jimmy M

DO NOT TRUST THIS SHOP. THEY WILL SELL YOU STUFF YOU DO NOT NEED!!! They are CROOKS!!!!!! A second and third opinion verified they were trying to take me for a ride!!! I drive more than 50,000kms per year, mostly in Greater Vancouver. In October, 2014 when I got a random flat in the West Broadway area, I found a local OK Tire as past experiences with the brand had been positive. From the minute I dropped off the tire, I suspected foul play. Blair at the reception made a few comments regarding “if” the tire can be fixed that made me uneasy, like he was setting the stage for something. A few hours later, I received a call to say there was internal damage and it cant be repaired. I told them “thanks, Ill come by and pick it up”. However, the kid on the phone would not let me go without telling me of the “options” I had. He went on to say that the same tire was $350, but they could give me a great deal at $279 plus a bunch of nonsense extra charges. Option 2 was to consider 4 brand new tires as mine were “a little warn anyway”. When I went back to pick up the tire, their mood toward me had clearly changed, they were borderline rude. I merely indicated that I wanted my tire back and didnt question their claim or diagnosis of the damage. Nevertheless, they immediately got defensive and tried to justify their position. To add insult to injury, I still got slapped with an $18 “inspection” fee. Funny, since the total cost of the repair would only have been $40. Seems like they gambled $20 to hopefully make a few hundred. After leaving the shop, I stopped by a local Fountain Tire. I explained that I had a tire that I suspected might have some internal damage. The guy at the counter came out to take a look and assured me the tire was fine. He then got one of his techs to take a look. The tech pointed out some mild wear on the inside of the tire, but said he fixes much worse everyday. As it was now closing time, Fountain Tire didnt have time to fix it so I went home. The next day I took my car to the dealership and had my regular mechanic take a look. He noted a small amount of internal wear that was typical of the tire going flat and running a few hundred metres while pulling safely off the road. He said there was no reason the tire couldnt be repaired and the internal casing will far outlast the tread. 20 minutes and $50 later, I was back on the road. Since this incident, I have put more than 8,000kms on the tire. I have had no issues and it hasnt lost a single PSI of pressure. Maybe this OK Tire was trying to rip me off or maybe they’re just incompetent at their jobs, In any case, I will NEVER trust another OK Tire and they have certainly lost my business for good.

L Louie

My wife was referred by her friend to take her car to OK Tire for check after the car would crank over but would not start. It did restart before she took it to this shop but the check engine light is still on. They cleared the check engine light and guessed it may be the battery. But the battery was installed just over a year old. They did not mention what error code they discovered from their fancy machine which they charged us for. They also did our maintenance while the car was there. The car did not start again last week. The check engine light came on again. Obviously , they did not do a thorough enough check. I looked up from you tube with the symptoms, a very likely crankcase position sensor malfunction and error code. Dont waste your time and money at OK Tire. November 5, 2014 Heres exactly what the OK Tire invoice indicates: "Engine code P0335 - CKP A Circuit. Code related to battery going dead likely. Reset Code." Ask any auto mechanic, they should able to tell P0335 code indicates Crankshaft Position Sensor fault NOT dead battery. Nason, please read your own invoice record again and not mislead possible customer to your shop.

Josh Gordon

I have literally never had a better experience with a mechanic shop in my life. I was visiting Vancouver for the weekend and my car developed a horrible shudder on the drive there. I called this place about 5 minutes before they closed Friday night (Ive had good experiences with other OK Tires in the past.) They booked me in 9am the next day. I thought the car had a bad wheel bearing but they expertly diagnosed the issue as a transmission problem. Not only that, but they told me how I could baby the car back to Calgary so I wouldnt be stuck in Vancouver while the tranny got fixed! And, they pulled the check engine codes and changed the differential oil free of charge trying to diagnose the problem with the car. I was beyond impressed and would recommend this shop to anyone!