Category: | Car Dealer |
Address: | 2773 N Island Hwy, Campbell River, BC V9W 2H4, Canada |
Phone: | +1 250-286-0641 |
Site: | crhonda.com |
Rating: | 4.7 |
Working: | 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–6PM 8:30AM–5:30PM Closed |
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Sheila Johnsrude
We have just purchased our second car from Campbell River Honda, a 2017 Honda C-RV. Although we test drove other vehicles in the compact/ midsize SUV category, the C-RV was the clear winner both for driveability and comfort. We enjoyed the small size but large storage area of our former car, an H-RV, but were looking for a more premium package with options such as power seats and a power liftgate that were not available on the H-RV. The C-RV has everything we were looking for, including CarPlay, which is a wonderful enhancement to the cars entertainment options. After only a few days , we would not consider buying a car without CarPlay, especially if you do long trips or depend on navigation in strange cities. Being able to access the power of your phones programming, including the flexibility of Google maps, and podcasts for when radio reception is iffy, provides a nice backup to the cars systems. The new navigation system and look of the dashboard are also user friendly and a big improvement on the old system. The CRV has a nice ride and the black exterior with the new rims looks great too. The interior in ivory and grey leather is a refreshing much brighter change from the unrelenting black to which we had become accustomed. The car, while not super powered, has turbo and enough acceleration for our driving needs. In short, we love our new car. It was an easy choice to purchase from Campbell River Honda because they are a very customer oriented outlet. From sales staff to service staff, we have always found everyone helpful, knowledgeable and friendly. I would also highly recommend this dealership as a place where you can get reliable ongoing service for your car. Any issues are dealt with promptly and with no questions or unnecessary fuss.
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Rene Addicott
After an abismal experience at a different Honda dealer, I decided to make the drive to CR Honda. What I was met with was a competent staff that was helpful and was more than willing to work with me to ensure I got the exact vehicle I wanted. The Sales manager Scott, the floor salesman Drew and Finance manager Stacey, worked hard to get things initiated with bringing my zero km Honda in from the mainland. Although it took over a week to get my vehicle "due too its location on the mainland", Scott and his team kept the comunication lines open, through phone calls and texts to provide updates on the delivery timeline and/or possible colour changes. This to me was outstanding service, being the customer and dropping $$$$$, you want to be in the know, as waiting for a new car that is not in stock can be agonizing. When it was time to pick up my 2015 Si, I was given a detailed breakdown of the car, cautions on how to avoid engine damage during the engine break in period and a detailed explanation of the cars safety systems. The finance manager Stacey, was top notch and worked hard to ensure a smooth transaction...A+ Overall, outstanding customer service, great communications and a no BS approach to selling a car made my purchase as problem free as they come. R.
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Pierre Porcheron
I have been a HONDA buyer exclusively since 1968 and just got a 2017 CR-V. The car is much superior to the 2015 in the performance and ease of operation, mainly the GPS. Honda added numerous new operational features. Now as to the Campbell River Honda personnel, I cannot find enough words to describe their competence, friendliness and willingness to help. I wouldnt hesitate to recommend my friends to the salesman Mr Kerry Lewis. Rarely did I come across a salesman this knowledgeable, accommodating, friendly and foremost not applying pressure to make a fast sale. Thank you to the finance manager and the service department that made this deal possible and help in getting special equipment to assist my handicapped wife.
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Lily Innes
We loved our second time back, compared to our first experience with old management. This time around, we felt valued and heard. We were sold a Dodge Journey as our first vehicle, and we had tons of problems with no warranty to help us out. Plus, just before we were about to drive to Campbell River to make the trade the Dodge Journey took a turn for the worst and in the end a $4500 shop bill was in front of us. So, Louis, Todd and Derrick worked their magic for us and got us into a 2016 Honda CRV EX-L. We are proud new owners of our dream vehicle! They will be highly recommended by us. They will get you into the vehicle that youve always wanted! Ask for Louis.
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wyliePcoyote smith
Very good service. Responded well when parts were not immediately available. Their whole staff responded to this parts problem. I was offered a courtesy car. I declined as I had no need of one. A sales person drove me home... asked me if I wanted to drive the Civic turbo.... Naugh, at age 67 I prefer a driver... :-) The following day the Service Manager phoned me when my car was available and could be retrieved at my convenience. Gave me the courtesy car cell number. Called their driver when I was ready. Driver responded and was at my door step withing 10 minutes. A well dome to the whole staff..
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Jason mox
I bought a 2015 honda civic from Brian Calbury. Not only was the car perfect, he gave me medical advice. Got me off the drugs. convinced me that doing things his way is the best way. After his great legacy he left at Penticton honda. I hope he he can only benifit you and bless you with his greatness. all of us in Penticton wish you a great positive future! You were terrible at being a general manager. But when they demoted you to service manager because of the lawsuits, i thought they were being really unfair. And that nasty email. We lost a treasure! And now Campbell River has our treasure!
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Dave Copeland
Was looking for a new car. Tried my local dealer and they didnt seem to enthusiastic about getting the job done. So I was referred to Scott at Campbell River Honda. I called him up and told him what I wanted, and he literally had me driving away in my new car by the end of the day. I came back for my first service and the experience was just as good. They were professional, quick, and even gave my daughter and I a ride to Elk Falls and back to go for a walk while my car was in the shop. Cant praise these guys enough!
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Susan Demill
I was only in town for the weekend. Both of my headlights had burned out, but I made it safely to Campbell River, where thankfully the team managed to squeeze me in, and make sure that I went home with everything working properly. They pointed out that my other two lights were about to go and changed those as well. And I love that I am always greeted so promptly and cheerfully by all members of the sales and service team whenever I visit the shop. Thank you!
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Conrad Nay
The service provided by CR Honda on my 2013 Accord Coupe is phenomenal. They are always quick to accommodate my schedule, and are always on time if not ahead in completing the service. The expertise at the service counter has always been exceptional, and is especially so since Ben arrived. A good team. And of course the work done is always done well. Very inexpensive and they always wash my Accord. I will only get my Accord serviced at CR Honda.
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Gail Davies
I find the employees to be very pleasant. They make sure that you are updated on the service work while you are waiting for your vehicle to be serviced. Offers of coffee and cold drinks are a given! They also let me use their fridge to put some of my shopping in as I ended up staying there for a good part of the day. Always a friendly greeting and smile from everyone!