Van Isle Ford Sales

Category:	Ford Dealer
Address:	4831 Beaver Creek Rd, Port Alberni, BC V9Y 7E1, Canada
Phone:	+1 250-724-6577
Site:	dealerconnection.com
Rating:	4.9
Working:	Closed 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed

Location

Photos 19

Reviews 21

Chris Burley

I bought my 2012 F350 new from Van-Isle Ford. I was very satisfied with the experience. Port Alberni is an hour and half drive from my hometown so I started out getting my services done elsewhere. After three scheduled services at my local dealer I was very disappointed. DEF fluid and washer fluid ect was not being topped up despite these items being checked off on the service sheet. I raised my concerns politely with the service person and was more or less snarled at. Perhaps not a big deal but none the less raises questions. Its my first new truck and who knows maybe my last. I want this truck taken care of. I want to know that the dealership is doing what they say they are doing. I explained my issues to Van Isle Ford and said I was going to bring my truck to them for service despite being "out of my way". I started getting my services done there four years ago and cant think of one thing to complain about. They are consistently very pleasant to deal with. They spend time after every service explaining whats been done and overall how things are looking on the truck. Fluids are topped up and an extra jug of DEF is behind the front seat every time. I had a rattle in the door they stuck with it until it was fixed with no BS. They follow up with a phone call after every service. If all of this sounds like standard service you would get anywhere believe me ITS NOT....but should be. If and when I buy a new vehicle Ill be shopping around of course but Van Isle Ford will be the first place I go.

Aaron Yager

I recently purchased a brand new 2017 f 350 from Van Isle Ford. the whole team was amazing to work with. They listened to my needs for the truck and went to work and found exactly what I wanted. They made purchasing the truck a very smooth transcation. Brett, the sales manager was both proffesional and curtious on all accounts. In the past I have purchased many trucks from himself and his team in the past and will continue to do so for my company Yager construction in the future. Aaron Yager Yager Construction LTD

Ariane Telishewsky

I have had repairs done a few times at this dealership. I am always greeted kindly and the repairs are completed promptly and professionally. I find the atmosphere very warm and welcoming. The employees give the impression that they are very happy with their jobs, which I find translates into a great customer service experience. I highly recommend this dealership. I love my 2016 Ford Escape and wouldnt bring it anywhere else.

Evan Hammond

We have purchased two vehicles from Van Isle Ford, and will be surely be doing so again in the future. We not only received a great deal and a generous offer on our trade in, but more importantly we were treated with professionalism and honesty before and after our purchase. They make a strong positive impact on the community as sponsors and supporters of local charities, sports teams and community events.

Dave Paquette

I recently had a rear axle seal done while passing through Port Alberni. The service reps and parts people took excellent care of me and as well as being very friendly and knowledgeable, they made my visit and repair a great experience. I drove away knowing I would be happy to give them my business again and look forward to my next visit. Dave Paquette

Chris Rolls

From the first webmail to the time I drove off the lot, the experience at Van Isle Ford was excellent! I know that when I go back for servicing it will be the same! Everyone took the time to listen to what I needed and wanted in a vehicle and in the paperwork. I dont live in Port Alberni, but Van Isle is definitely worth the drive!

Keith Johnson

I have purchased vehicles all over Canada but only Van Isle Ford went out of there way to make us feel like part of there family and made it real easy to purchase a vehicle from them. If you want a great deal, meet some outstanding people that stand behind there product, you have to stop at Van Isle Ford in Port Alberni.

Christie Hargreaves

Amazing people to deal with, and super easy to get into a ford!. I have no complaints from any department, Ive delt with them all. I wouldnt go anywhere else to buy or service my truck. I get an oil change and my truck comes out cleaner then the day I got her. Id highly recommend Van Isle Ford to anyone!

Alanna Miller

I have found the staff to be extremely helpful, friendly and efficient. I appreciate the way the Service staff explain the service sheet and how my care always come to be freshly washed. They are also accurate with bookings and time frames. Nice to still have places that offer this level of service.

Johnny Morris

Very pleased with the service I received from the folks at Van Isle Ford. This was my first visit with them. They were extremely friendly, they diagnosed the issue with my vehicle quickly, and had it repaired and ready to roll again in no time. I will happily return for future service.

Wendell Farrell

Our experience with Van Isle Ford was a very positive. The staff is very friendly, Knowledgeable and professional. Our salesman was Gerry Pley who I would highly recommend for anyone looking for a new or used vehicle. Its so nice to have a dealership you can trust. Thanks again!!

Don Anderson Anderson

Traded my 2011 f-150 for a new 2015 f-150. It was a great deal and was made very easy with the knowledgeable staff and the excellent service department. I would highly recommend this dealership when buying a new or used vehicle I will be buying my next vehicle there.

Rose David

I am very haply with the service I had received. Everyone was friendly and didnt mind my grandson playing around. When I was busy, Jerry played and kept my grandson occupied till I was done filling out the paperwork. Thank you, I am very happy with the service.

Nellie Atleo

From start of the application to driving off the lot with my new car, the staff was wonderful. Thanks to Mark and Gerry for all your help and making my very first car purchase a memorable one. Highly recommend anyone looking for a new vehicle to Van isle Ford.

Bill Pulford

I travel from Parksville to get my F-150 serviced at Van Isle Ford, the staff is friendly, they store my off season tires for free and always wash and vacuum my truck after each service. The new facility is absolutely beautiful as well

terry allen

Great service on our car. The maintenance team did a great job with helping with the logistics of getting our car to and from Haggards Cove. We were very happy with the work the did on our car!

Paul Pashnik

Lacey Fraser service rep did a first class job in arrange repairs for our 2013 Escapes most recent repairs to correct a coolant sensor vehicle stalling problem. Good job Lacey!!

Alton Davies

Service is good, friendly atmosphere, everyone was smiling comfortable chairs free water and coffee while we waited. However we walked to restaurant next door to have a bite.

Douglas Markin

The superior level of service and customer care I receive at Van Isle Ford outstrips any other Ford, Chevrolet or Dodge dealership I have dealt with from Coast to Coast.

tom suitor

The folks at Van Isle Ford made is easy to purchase a new truck. Great selection of both new & used. From start to finish, I was extremely pleased with the experience!

Mitch McCallum

Great team of employees made this very special purchase even better. Thanks to Gerry, Will and Mark for a fun day ending with us purchasing a beautiful Expedition.