Category: | Auto Broker |
Address: | 8424 Alaska Rd N, Fort St John, BC V1J 5L6, Canada |
Phone: | +1 866-507-6654 |
Site: | fortcitychrysler.ca |
Rating: | 3.6 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–5PM Closed |
MA
Martiall Pitts
My jeep is less than 2 years old and its been in the shop there more times than Im proud of. The most recent of which, I was told the parts would be here next day, so I left my jeep there with them. It wasnt until AFTER I called THEM, that Im told the parts are not here, and that it may be another 2 weekdays before the parts are in. Im in sales and it literally costs me money every hour I am not able to meet with my clients. When I ask if there is a loaner, Im told no, unless I want to pay a daily rate for it. This is quite literally the only time Ive ever been told by a dealership here in town "no, no loaner, unless you want to pay a daily rate for it". That all said, my experience buying from there was seamless, and Mike was fantastic. Unfortunately, hes moved on, so I wont be returning for future vehicle purchases.
CH
Chris Small
I can honestly say this place has seemed to turn right around. The sales staff was great I went in there expecting to be jerked around and that they would try to talk me into buying a vehicle I didnt want. They heard what I had to say and worked hard to get me a deal that worked for me. I cant say enough good things about Chris and Ryan even after I walked in there being stand offish and tbh I was a little rude they remained professional and seemed to actually care about what I wanted. Love my new truck and I will definitely be back the next time I purchase one.
JO
jordan calder
Took 55 min to do a simple tire rotation 2 mechanics walked around swinging there arms while the one doing the rotation walked around like he was lost half the time. Second time coming here and been extremely disappointed. First time the took the break caliper off and when re installed it only finger tightened the bolts which then caused the caliper to come off on the bottom and destroy the rim. Luckally I was going slow when it came off.
BR
Brandi Garden
The worst service I have ever experienced! The communication from the service department on the status of things is shameful. They couldnt care how long you sit there and wait. It would be helpful if they just kept you informed with what is going On so you could make other arangments.
TA
Tanner Moore
Worst service ever. I took it in for a recall and had to pay out of pocket to fix what they messed up. The service manager couldnt even give me the courtesy of looking away from his computer and giving me eye contact. Would advise anyone to take their business elsewhere.
VE
Verna Block
Absolute worst service I have ever experienced in over 40 years of being a loyal dodge owner. The higher prices I was expecting but gong show in the service department has left me totally frustrated and wishing I had read the reviews before booking the appointment.
TO
TOM TEBOW
I have now purchased my 3rd vehicle From Fort City Chrysler, and the sales department has always been friendly and fair to deal with. They also always make sure I get into service in a timely manner and get me a loaner if I need. I guess it pays to shop local.
MA
Mark Pataki
I worked for Fort City Chrysler for just over a year and three months. Ive never been surrounded by such a supportive and loving group. It was the best job Ive ever had. I highly recommend it to others. They truly care for the customers.
RA
Ray mond
Does not take fleet cards for servicing. First it was three days for parts Now its a week for parts...I would suggest sitting in service at 8am. Listen to all the issues. Then decide if they are worth the bother
MA
MAUREEN STEVENS
Traveling through, and I had a good Service appointment, Friendly and fairly quick. They also advised me of work needed that was missed by my selling dealer in Calgary.
LE
Lee Surinak
They treat me with respect everything I walk in. Polite and fast service at the parts counter and the service desk. Good people.
C
C Martin
Awful, charged wayyy to much than originally said it was going to be to get my vehicle fixed. Not happy at all.
MI
Michele Mitchell
Mike had a excellent knowledge of inventory and was willing get you a great deal on a new vehicle.
GE
Gerald Gambler
Id give it five but they just dont have enough selection nice workers
DA
David Belcher
Friendly sales staff and excellent customer service.
SE
Sean Mulholland
Friendly staff and a warm welcoming environment.
JO
Jody LEFEBVRE
Nothing but the best service everytime !!
ST
stephen ferguson
Bought my 4th truck here decent service.
JA
Jason Roy
Poor and pathetic customer service
CC
CC Formageau
I Always have great Service here
TR
TRUE SLAV POWER.
Very good service from dawn page
AN
Anthony Letourneau
Great service