Discovery Honda
| Category: | Car Dealer |
| Address: | 6466 Bell McKinnon Rd, Duncan, BC V9L 6C1, Canada |
| Phone: | +1 250-748-5814 |
| Site: | discoveryhonda.com |
| Rating: | 4.3 |
| Working: | 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM Closed |
Location
Photos 100
Reviews 29
JA
Jacob Hall
This review is for the Service Department. We have our vehicle serviced here due to living in close proximity to your location. However, well be taking our vehicle elsewhere in the future. Unfortunately weve had too many misinformed, misdiagnosed & unpleasant encounters to justify using your service department any longer. The last two visits your service team failed to reset our oil levels on the dashboard, and we were blamed both times by your dept by not serving the vehicle on-time. Every single visit you have misquoted repair times, even for something as simple as an oil change or tire rotation, leading to missed work and having to rearrange our whole day. Quoting 2 hours and having it take nearly 4 is not acceptable. A simple call to let your clients know youre running late is all thats needed. Additionally, we had a rattle in our car for months that your team claimed never existed after bringing it in countless times. Eventually, your service department guilted us and advised we may even be charged if we keep bringing it in without a real issue being found. Staff are short, often rude, blameful & take no consideration for client needs. Weve just had enough and have given numerous chances over the last two years to rectify the bad service.
KE
Keke Mitchell
Generations of my family have been loyal Honda drivers, but when I asked for a good deal on a larger H vehicle and wanted to trade in my one year old CRV XL- Discovery Honda could not come up with a competitive offer. I was very patient, and gave Discovery many chances to make a deal, but I finally went to Hyundai: bought an amazingly beautiful and luxurious car, was given great trade in value and 0% financing. Loving the driving quality and all the extras! Sorry Honda - if you cant respect my past loyalty to your brand, there are others out there who will welcome my business. Reply to response below: Seeing as youd like to discuss this further, and in a public forum, I will respond to your odd reply: Funny Greg, I havent owned my 2017 Hyundai Santa Fe XL for anywhere near 6 months, so Im not sure why you would respond with this odd justification and blatant misinformation about the CRV. Im sorry that my displeasure wasnt apparent in the emails I sent to you, maybe thats why you stopped responding to them, which led me to look elsewhere. The reality is, youve lost any future sales from us, no matter how friendly you might be with me or my husband (more inappropriate information you posted in your response).
JE
Jenn Petersen
Recently bought a new to us Honda CRV from Discovery Honda. Found the Salesman Lloyd Jones to be fantastic. We had been shopping for approximatly a year and largely undecided on type of SUV we wanted as a family. Decided the CRV fit us best and the price was right. Felt that we did well on our trade and the dealership complied well with our requests. Well worth the drive down island to this friendly dealership. Would recommend to others. Havent had any experience with the service department as of yet, it would be a bit of a long drive just for scheduled maintenance .
RO
Robin Bond
Discovery Honda in Duncan is an A-class operation. I have known the managers Greg and Jason for over 20 years. I have done a lot of business with them. If you deal with them, you will get an honest and fair deal. On top of that, their service department is one of the best in the Cowichan Valley. I would highly recommend them.
RO
Rob Mclean
Fabulous service at Discovery Honda. I was loathing buying a car until I went here. Found a used Acura that they had and we made a deal. Great service, great staff and a treat to deal with before and after buying my car. Cannot say enough about the service. Thank you Discovery Honda.
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john malcolm
Absolutely the best experience weve had in purchasing a new vehicle. These folks treat you with respect and no pressure - Lloyd was awesome as was everybody that helped in our purchase of a new Ridgeline. Love the truck and cant say enough about the service.
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Valerie Russell
They are always very polite and good with my service. I trust them completely with my car. I am sure I could go somewhere else for cheaper (maybe), but I dont even bother. I feel more secure that they will do a great job.
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Peter Burns
Wow, wow, wow!! Best customer support ever. Discovery turned a difficult situation into a pleasant customer experience. Kudos to Kira and Erin who are the point people at Discovery. Many Thanks.
JE
Jessica Castle
Nice guys...ask for Ian, although the products at the moment are a bit hit or miss. Good car service centre, had our truck liner installed here and they did a fantastic job, and quickly!
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Tfl Grant
Great experience, our Salesman Ian Lepper was instrumental in our purchase, helpful, honest and full to the brim with integrity, seriously. 5 stars! Key play!
ME
melony marr
Service department is top notch. Simon was really great, answered all my questions. I will definitely continue to have my crv serviced by honda.
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Nathan Lapointe
High quality vehicles. Although we did not buy a vehicle here we received excellent service and they have a great selection of vehicles.
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Christian Stocker
Had great experience buying 2013 Honda Civic. Good service from Guy Jones and all the staff at Discovery Honda. And LOVE my new Honda!
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Zeus Gaming
very bad sales reps very poor service. would never buy or come back here again my experience worst dealership Ive ever been to
KA
KathrynW Stevens
Honest. Diligent. Curteous. Friendly. Excellent place for buying and servicing my Honda over many years.
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Sterling Motors
We have dealt with Discovery Honda for years from Parts/ Service Dept to Sales top notch people
AA
Aaron Wass
Trevor Sheck is an awesome salesperson. Highly recommended Honda dealer. Best on the island.
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Barkley Logan
Excellent experience. Very professional staff, purchase was thorough and smooth.
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Don Lapre
prices are exorbitant shop around alot of mouths to feed I guess
KA
Kathy Chilcott
Friendly staff. Good service. Good community support.
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Stacy Bruce
Good dealer, no pressure sells and easy to work with.
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Reggie Hayer
Great service and help with purchasing used vehicle
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Toby Riley
Great Visit, Great Staff, totally happy!
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Kennely Johnston
#1 in my books. Great service.
DO
Donald Paget
Great products and service
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Drew Kendrick
Professional, friendly
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robert davis
Its the rite people
R.
R. Johnson
Awesome staff
DE
Denise Lawrence
Great service
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