Coast Way Auto Sales Ltd

Category:	Used Car Dealer
Address:	435 Brunette Ave, New Westminster, BC V3L 3G1, Canada
Phone:	+1 604-553-6628
Site:	coastwayauto.com
Rating:	3.8
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM 10:30AM–5:30PM

Location

Photos 12

Reviews 8

Deanna Harrison

Super shady place. I dont normally go out of my way to write reviews on places but I feel people should be aware, especially when your spending a large amount of money on a car, a rebuild car to be exact. So my boyfriend came the day before to look at some cars, he found a couple he liked and wanted me to look at them. When we arrived the sales guy acknowledged my boyfriend but showed little interest in me, then he asked to take the Mazda he had test drove the day before again so I could see if I as well liked it, he refused to let him, so we test drove the car that I was interested in, first of all the battery had to get jumped before we took it off the lot, then when the car was on, the radio stopped working when you put it in drive, and all the lights for the engine, abs, etc were on. The sales guy said that it just had to be re-installed... Once we got back to the office I inquired a little more about the cars. The Mazda that we were interested had been in an accident and Icbc had totalled the car. Apparently the airbag didnt deploy or something, so I was very scared of what kind of condition the car was in, I asked more questions like the incident report from Icbc, why the car was totalled by Icbc and all I was shown was the inspection report that said it was fine.. When I was more persistent about the actual claim of the car the sales guy told me I was asking questions he didnt like and that he would not like us to buy the car. I said great and walked out. I highly recommend no one buy vehicles from these people, they seem way to shady. And horrible service. When someone is going to pay $10k for a car you should be shown some costumer service. Horrible horrible experience!

Natasha Tucker

The sales team at Coastway Auto seemed wonderful, at the beginning. We purchased a 2014 vehicle from them - all seemed great, they had the papers to show us what work was done on it as it was in a rear-end collision but they assured us that everything was in working condition. We were allowed a test drive of about 1 km radius with the salesman in the backseat. Within 20 minutes of driving off the lot we discovered a loud clunking noise, the engine light came on, and the drivers seat was broken and would not lock into position and the oil was extremely low. We made them aware of these issues immediately and they seemed very accommodating and concerned. However, after 5 trips to the dealership the noise in the back was finally fixed (many times saying they were waiting on a piece - yet everytime we went back they would tell us that they would order it that day...), and then they would continue clearing the engine light without actually fixing the problem. After many times of rearranging my work schedule (I admit they would be flexible as well) they never resolved the problem. 2 months later and the seat still isnt fixed. Weve told them its a safety concern and theyve simply blown me off saying I can adjust my seat to a different setting (hello, pre-existing back condition, its not that easy). Theyve told us countless times "theyre looking for a replacement" but its been 3 weeks and the salesman has not returned any of my messages. The cars seem like a great value, the salesmen seem nice, but this all definitely come at a cost - your time and patience. I would not recommend dealing with this place unless you have LOTS of that!

Marc-Antoine Richer

They have a car I really like, rebuilt status. Got it inspected at the dealership, they found about 1,000$ (possibly more) worth of repairs. Salesman told me they would fix everything. Two days later apparently they are too busy to repair it but offer to discount the price 450$. Yes, maybe it was still a good buy, the car has only 60,000km on it but the engine was swapped after being totalled. When I asked repeatedly about information on the replacement engine I did not get a straight answer which tells me it is most likely not under 60,000km even the salesman tells me it is illegal. If it really is, why not have proof and make it a strong selling point? This is my experience, on one car that I did not buy even though I spent time and money. There was a steering issue and no Ac liquid in the system although AC is listed as an option. I ended up being really suspicious of the rebuild quality of that specific car. Do yourself a favor by doing your due diligence when buying used, or new for that matter.

Ron Skene

Very pleased with my purchase - 3 months in NO surprises or issues. Toyota Matrix rebuild- side door & door post- and the price was WAY below what I could pay for a comparable vehicle. Drives and looks like new!! I will deal with them again & would certainly recommend Coast Way to anyone who is looking for a used car. Sure you need to do your homework on where the damage was, check that area of the car thoroughly and research the price of similar or exact models. I think you will be pleasantly pleased with what you can find at Coast Way. Thanks for the great drive!

Jade Trautman

Bought a 2013 used Accent Hatchback. I was looking at new ones for about $19,000. I saw exactly what I wanted on Craigslist and went to see Omar at Coast Way Auto. I understand how sketchy it is buying a rebuilt car but he was honest and showed me all the pictures of the damage. So far so good, but just a week in. Only complaints are it was really dirty inside, but that was totally okay because I was planning on getting it detailed regardless! and the tires were SO low in air my dad was a little upset. Other than that awesome car for an awesome price.

Megan Koeman

After searching for a family car for 3 months I came upon Coast Way Autos website. I arrived with my two hyper kids looking for a specific car. I was greeted by Omar who was honest, informative and pleasant right from the get go. I was right away smitten with one of their cars and really liked how quickly they made the process flow. I met Omars relatives as this is a family business. Everyone was very polite and extremely tolerant of my over excited kids. If you want a dealership who is honest go here! Great prices and quality cars.

Mark delrosario

I did not buy a car but it was 2 of my friends. I helped them out check the cars which was a 2007 Mazda 3 and 2009 Scion TC. So far everything is working great no issue. For some people whos got negative feedbacks about this dealership, Im sorry but ofcourse before you buy a car you really gotta do your research and inspections. This dealerships sell rebuilts so you gotta be really careful. So far, my friends are happy with their low km cars.Take care of your car because if not, she wont take care of you either.

Erika Taylor

I bought a used rebuilt car from Ali at Coast way auto sales. Ali was helpful throughout the whole process and provided me with all the safety check paperwork. I have had the car now for over a month and have driven 2000km with no problems. Prior to buying the car he replaced the battery, which ran smoothly until today. I called Ali and he helped me without any questions. Thanks again Ali for your help!