Category: | Kia Dealer |
Address: | 2575 Bowen Rd, Nanaimo, BC V9T 3L4, Canada |
Phone: | +1 250-751-1168 |
Site: | harriskia.ca |
Rating: | 4.7 |
Working: | Closed 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM Closed |
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C.L. Lowes
For my first car purchase, I have to say this was a pleasant and an exciting experience. Being the same age as Clark, it was really great seeing young adults with nice and professional attitudes. Clarks motivation is inspiring! Clark was enthusiastic and informative. Perhaps I could have asked more about the car but it was my first time buying and I was too famished to get into detail-- I guess thats what the manual is for anyway;) I do know that if I have any questions or concerns, everyone at Kia Nanaimo would be happy to help me. Jeremy was also very hard working and a kind person. Jeremy was very customer service oriented and was willing to go above and beyond our expectations. Thanks Jeremy! Its difficult to find customer service that values on-going customer relationships and I believe Clark would be happy to assist me if I have any issues or concerns down the road. I must say, I LOVE my new car... its a nice one and I would absolutely return and recommend this dealership to everyone. I was pleasantly surprised with how advanced and up to date KIA designs/engines are these days. I love all of the new features and technology in my Rio. I could not afford an Audi but I think its very awesome that the former designer of Audi is now designing for Kia! (Thanks Clark for telling me all about these cool facts) People are checking out my car and I think they are taken by the fact its a Kia! I was surprised and still impressed. The quality of this car is great and very affordable! Thank you so much for a lovely experience. Clark, keep up the good work... you are definitely going places. C
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Jeff Long
I was in the market for a used 4 cylinder vehicle to use for my daily 80 kilometre commute and having saw a couple of vehicles on the Harris Kia website, planned a visit to the dealership the next morning. While I had printed the ads related to a number of potential vehicles from Craigslist, I ended up buying a 2008 Kia Rio from Harris Kia. I had never really thought about Kia as being a brand that I would consider purchasing in future, probably because I knew very little about it. After driving the Kia vehicle I was interested in, it met all my expectations and then some. When the dealership took this vehicle in on trade, it ensured that all of the maintenance was up-to-date. As an example, even though the vehicle only had 45,000 kilometres on it, given that the manual called for the timing belt to be replaced at 96,000 kilometres or after 5 years, Harris Kia had replaced the timing belt as it had yet to be done and the vehicle was now 5 years old. Kurt Mason and the staff at Harris Kia were extremely helpful and courteous and made my shopping experience a real pleasure. The knowledgeable service combined with a non pushy sales approach made this experience even that much better. I was very impressed by Kurt and the other staff at Harris Kia and would definitely recommend this dealership to others. As a matter of fact, I have already made mention to several people about how impressed I was with the treatment I received.
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Rich Knowles
In these highly competitive times with often very little time spent on the niceties of life in an automobile showroom, it was a refreshing change to run into the gang at Harris Kia in Nanaimo, BC. I was on a bit of a mission improbable as I looked to trade my recent model pickup truck on a new SUV without spending any out of pocket money. I had been met with varying degrees of discouragement and disinterest in other showrooms and was therefore unprepared for the terrific response in the Kia camp. The staff were polite and interested in my quest, listened carefully as I explained what I was attempting to do, enthusiastically showed me the latest vehicle that met my stated requirements, and took my truck for a test drive. I was then introduced to the owner and sales manager and they undertook to examine the possibilities and get back to me. That was last night. This morning I phoned to tell them that, after some conversation at home, we have decided to keep our existing vehicle as we may buy a boat this spring and need a large tow vehicle. They were most gracious and understanding. Ill be back when the time comes to buy a new car. This seemed to be a far above average dealership with excellent front line staff. Highly recommended! Thank you Rachel and Harris Kia!
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Paul Urry
My wife and I have gone to Harris Kia before. With that sale from the moment we stepped on the lot we were treated like honoured guests. This time from the moment my wife and 3 kids and I stepped on the lot we were treated like old friends. Every person we encountered was friendly, courteous and extremely helpful. Working with Roy Berentsen was a joy. Generally buying a vehicle can be a bit stressful, but not at Harris Kia. All our questions were answered fully and truthfully and there was NO pressure. Once we had decided on the vehicle we wanted to purchase we went to work on the trade in value of our current vehicle. Boy were we happy. They gave us such a fair trade in value (we checked black book/blue book values too) we were pleasantly surprised. Once all of that was completed we were introduced to Randy Heller who took care of the financial end of things he made sure we were completely satisfied with the deal. Thank you gentlemen for such great service. One more thing. We have 3 young children. The receptionist and other sales agents were so wonderful. They kept an eye on our children and kept them entertained while my wife and I dealt with the paperwork. Thank you to everyone at Harris Kia for making this a wonderful and fulfilling day!
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Wayne Vaughan
Cameron Adams met us at the door with a smile and a hello welcoming us to the store. We told him what we were looking for in a new vehicle. Cameron came across as very genuine and eager to meet our needs. We test drove a vehicle which was explained to us including the options that were on the vehicle. After returning to the dealership it was suggested we try a model with more seating because of some changes that have happened in our family recently. Great suggestion we went with the next model up and more seating. While we were looking at the vehicles we met Jeremy Allen who was friendly and easy going. Jeremy did a great job at working a deal for us that would work for our family. It was great to have Dave Bare stop and chat with us and then thank us for our purchase. Al Foster was very easy going and explained our purchase to us helping us decide what worked best for us. His humour as we were working through the process was great. The staff at Harris Kia all had smiles on their faces. They are a happy bunch and that comes out with the way they are with their customers and fellow employees. It is nice to see a business where the staff is happy with their jobs and working with each other. Highly recommended.
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Gavin Savage
About two years ago my wife and I were in need of an SUV in our budget. We found one at Harris kia and it was nothing but a pleasant visit. We were buying our first vehicle and we dealt with Roy and Rachel. They both made it a smooth process and it was a wonderful experience. We also get our vehicle serviced here and I have nothing but great things to say. Kolbi and Mike are a pleasure to deal with!!! The service we receive is fantastic and I do not trust anyone else with our family vehicle other than Mike or Kolbi!! Dave Bare has a great staff there and has done a wonderful job making anyones experience delightful. Dave is a great man and one of the nicest people I have ever meet. Anyone is opened to welcoming you even if your buying a vehicle, getting service done or just need a coffee I highly recommend Harris Kia. Plus the detail staff of Ashraf, Jarred, and Tony are also a delight and definitely some of the best in the business. If you need your vehicle cleaned or polished I highly recommend these guys to do it. They do a nice job and will go above and beyond to make your vehicle clean. If your looking for a pleasant experience I highly recommend Harris Kia for all your car needs.