Category: | Auto Body Shop |
Address: | 19992 Fraser Hwy #104, Langley, BC V3A 4E3, Canada |
Phone: | +1 604-533-9552 |
Site: | kirmac.com |
Rating: | 4.4 |
Working: | Closed 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–4PM Closed |
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chad marnie daem
As owners of all Canadian driving school when issues arise we must ensure that our vehicles are repaired in a timely manner in order to ensure that there is no downtime and that this does not affect our clients. In this industry we have come to realize that accidents do happen more than one would expect. This is why we choose Kirmac collision Langley for all our repairs. The fact that we can drop the keys at the office knowing that our vehicle is in good hands and that the repairs will be completed when promised. After at least 20 visits to kirmac we have never been disappointed with the repairs As Brian Steele the manager of this location and his staff go the extra mile to ensure that clients are happy and that their vehicles are returned to them in better condition than pre-accident. We have always recommended kirmac collision to all our friends, family,staff and sometimes clients ,As we know that referrals and word-of-mouth are the lead success tool in todays market. And contrary to what other customers may have to say Kirmac collision and Kirmac auto glass are not the same management and recommend that any issues that arise at either of these locations be forwarded to the manager to be dealt with. as in my experience when little flaws have been found they have been dealt with accordingly and any additional rental cost for vehicles have been covered by the repair shop. I strongly recommend Kirmac collision Langley to anyone who is in an accident or need of repair due to vandalism or break and enter. C. Daem All Canadian driving school
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Eat eddie
Bad experience, poor workmanship. Victim of a low speed hit and run for at a merge spot which I got the plates. I was sideswiped, mirror and whole left side was hit. Kirmac said there was no visable damage from the accident, only normal wear and tear and previous door dents which they told ICBC. They fixed the previous damage anyways with apparently no authorization/confirmation from ICBC. I am now on the hook for the repairs and lost my deductible. As for the workmanship, the mirror was a cheap knockoff, easily recognizable, visibly installed incorrectly to boot, lots of easily see able over spray, the door trim was not painted, there was still a 4 inch scuff on my window they failed to document/fix. These were all corrected by the manager when I went back later that afternoon. Other issues were them not having my correct phone number and therefore never getting a call from them and also a false sense of them having my back (having them do things in a way to protect me from situations like this). That being said the paint was decent? Would not recommend. In the future I would like there to be some assurances that all repairs were approved with ICBC before they go ahead with it.
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Tobie Caplette
I arrived at Kirmac in Langley with a problem I could not figure out! From the moment I stepped into their shop I realized I arrived at the right place! I was introduced to the manager Steve and I will never look back! What an awesome guy and his team is fantastic! I never knew this kind of honest genuine customer care and service still existed in 2016...thanks so much Steve and team for restoring my faith in honest business practices and making me feel totally human, not just another number! I highly recommend Steve and his awesome team to anyone who wants a truly possitive experience!! The detailing and cleaning of my car was a class act and so desperately needed, another amazingly kind act!! I will deffinately be back to see Steve and his team at Kirmac in Langley when I next need anything done on my car!!
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Ty P
We had the worst experience at Kirmac. We were waiting for our a chip repair when the representative Thomas came out giggling that the bit tip broke off in our windshield and they had to get it out. ONE HOUR LATER (no joke) we got our car back. There is still part of the bit lodged in our windshield, and a crater around where they were trying to drill out the bit. He hands it to us shrugging that it was all they could do. We now have a warp in our windshield, a larger center chip from them trying to drill out the bit, AND a bit chunk addition. The worst service from Thomas, to him this was a joke and would not recommend to anyone, no matter how much less they would cost.
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Traci Mac
5 stars + Amazing service from the moment I walked in the door to when I came back to get my repaired and spotless truck. (Not sure my truck has ever been so clean!!!!) Everything was taken care of without me even asking (courtesy car/ICBC paperwork). Everyone was so professional. It was so refreshing to deal with folks who appear to love what they do and take pride in their place of employment. Will recommend to everyone I know. Thanks!!!
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Glen Dickson
Kirmac did an excellent job repairing our vehicle but what made it really a great experience was Brian the manager. He did an incredible job keeping us informed and going through the process. To the owners of Kirmac, treat Brian good because he is a real asset to the business. Our vehicle looks good as new. Thanks
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Brenna Singh
Brian was fantastic! When I was notified that the car was a write off, he helped remove my personal belongings from the car. And let me drop off the courtesy car at his shop when Enterprise was closed early on a Saturday. He was always available whenever I called. Great customer service! Thanks Brian and team!
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Tanya Booth
I have had a few interactions with Kirmac and Brian Steele regarding my car. Brian is very professional, kind and caring person. I have nothing but good things to day about the way I was treated along with the good work done by you, thank you.
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Geoff Stewart
From the moment we walked in the service was off the charts. Friendly, helpful and took our car in right away. The workmanship was great and we are thrilled with how the work turned out. Thanks so much to the team at Kirmac Langley
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Carling Hinkelman
My entire experience was amazing. Even the way they deal with the rental cars was quick and easy. The entire staff was helpful and kind and went out of their way to help me. I highly recommend this place.
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Riaan Zeelie
No Job to big or to small, excellent Team, friendly, helpful, very knowledgeable, would definitely recommend, BEST in this area and also affordable!
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Johnson Mathew Easow
Awesome experience. I went there for a windshield chip repair and got it done for $20 (which they say is actually a donation to their childrens fund).
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Ali Hoy
Very friendly but I had my windshield replaced and had to return 2 days later because my rear view mirror fell off. They glued it back promptly.
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Diana L
Highly recommend! My car was in and out so quickly and the repair was perfect! Thank you!