Sierra Automotive
| Category: | Car Repair and Maintenance |
| Address: | 1835 56 St #41, Delta, BC V4L 2M1, Canada |
| Phone: | +1 604-943-6850 |
| Site: | sierraautomotive.ca |
| Rating: | 4.3 |
| Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
Location
Reviews 3
SA
Sam Kim
Not the best customer service experience but they get things done. Side note, Im the type of person who read all reviews, see the pros and cons and compares prices before deciding to buy. Had a flat tire from a cracked rim over the weekend and car was near empty on gas. Wanted to fill up at Point Roberts after the rim was fixed, so the towing company suggested that I bring it here. I called the shop and was told to leave the car parked with the key in an envelope and a note in the mail and they would call me on Monday. I called Monday morning, explained that I have new tires to put on the two back rims, and that one rim needed fixing, which I will take to a different shop myself because I didnt want to pay for the courier fee and they had the best Reviews. Asked some questions about the process and asked for a quote on the tire change. I dont think he liked being asked these questions as I was told to bring my car elsewhere if Im asking for quotes because he has other jobs that will pay the shop much more than a tire change for the time my car will be at his shop. He also mentioned that I should have bought Japanese cars because theyre more reliable, and than these (German) cars, as they are too sensitive. This may be true but the problem was an aftermarket, neither German nor Japanese, cracked rim. Also, it didnt help the situation to be told what car I should and should not have bought. I wasnt going to pay for another tow, and he seemed reasonable, so not knowing what they were going to charge me, I dropped off one new tire for them to change, and picked up the cracked rim and dropped it off at a wheel repair shop. Picked up the fixed rim with the new tire on it, and brought it back to Sierra Automotive and was told to pay $60 for the one tire change. Im not sure how the tire change pricing works. Is it cheaper when you change more tires or is it priced one amount per tire? I was expecting something like $40 for the one back tire as my local mechanic charged me $80 to change the front two tires, when I supplied him with the tires. Would Sierra have charged me $120 for the labour if I wanted them to change both tires? I didnt want to bother with more questions so I paid and left. All in all, theyre straight forward, will do a good job, but keep it short and get to the point quickly!
AN
Andrew Mellish
VERY good shop. Honest answers, and very competitive pricing. Work is done when it is needed, nothing more.
PA
Paul Adamson
Good work, good prices.