Kal Tire
| Category: | Wheel Store |
| Address: | 2215 Cliffe Ave, Courtenay, BC V9N 2L5, Canada |
| Phone: | +1 250-338-5411 |
| Site: | kaltire.com |
| Rating: | 4.7 |
| Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 8AM–5PM Closed |
Location
Photos 23
Reviews 21
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Greg Miller
Im writing my overdue review, and looking at the other ones here, I cant say Im surprised. We were on vacation in late July/early August from Calgary, and noticed our van was making some strange noises and leaking coolant. It was the long weekend, and was only a couple days from our return drive to Calgary, which wasnt going to happen without it getting fixed. Turned out it was a puncture in our radiator (which we just had replaced 6 months ago in Calgary). I originally took the vehicle to Honda, seeing as my van is a Honda, and they couldnt get me in in time. They recommended Kal Tire, which to be honest, I would have never thought of for anything aside from tires. Glad I did though. These guys bent over backwards to make sure that the part got in in time, and they juggled their schedule to fit the repair in for us as well so we could drive back to Calgary. Not to mention, they discovered it was an install error from our local mechanic that caused the problem. I was in a desperate situation, and they could have just fixed the part and moved on. They went as far as writing up a long report detailing why it was an install error, AND circled the puncture hole with paint and wrapped up the radiator to be taken back to Calgary to show the original mechanic. Happy to say that I was fully reimbursed here after they saw that. Im actually blown away by the level of service Kal Tire offered. Theyve gone to the top of my list in the future. We did notice the little extra tuneup you did too, so thanks!
LI
Lindsey HV
We were traveling on holidays and my husband noticed one tire was flat. Stopped in at Kal Tire and they came out right away and found a nail. We were told it would be a couple hours wait and that was fine with us. We still had to travel to Uclulet. Well within 10-15 minutes they had the van in. All fixed up very quickly so we could continue our holidays!!! Super friendly team who really went the extra mile. Thank you so much. Definitely recommend Kal Tire!!!!
JU
Justin Goulet
I had a fantastic experience at the Courtenay Kal Tire location. Tyler, the rep who I dealt with, was very helpful and knowledgeable. Im no car expert but he made me feel very comfortable and welcome. It was probably the happiest Ive felt after a trip to the garage since Ive become a car owner. Highly recommend visiting Kal Tire.
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David Anderson
These guys have been excellent. Efficient and they didnt charge me for fixing a tire I didnt even buy from them. I have been happy with their work for several years now. Their advice has always been reliable as well and they clearly dont try to maximize short term profit at the customers expense.
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Vaughn Smith
I have had the opportunity to have two jobs performed by Kal Tire. In both cases, service was top notch. Everyone who I have dealt with has an excellent attitude. This shop is a model of how service should be done! Highly recommended!
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Krista Overwater
Had to have a flat repair this week which is not usually a happy experience, but the people at Kal Tire were very helpful and got me sorted out quickly. I am super pleased with the service and will most definitely be back!
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Brook Pearce
I shopped around and Kal Tire matched a competitors quote and beat it by 5%. Took a few weeks to get the tires but Im really pleased with the service and staff at Kal Tire. Ill be back and will recommend them to friends.
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Jeremy boehm
Wow, fantastic service. Above and beyond... lots of information and prompt communication and good suggestions for some work that went beyond just a new set of tires. Would recommend! Colin was incredibly helpful.
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A McNay
Amazing service! Blew two tires heading home to Victoria with four kids in the car. 6 employees stayed late to get us on the road again ! We are so grateful, thanks again! The McNays
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Phil Apter
I was in to get a tire fixed and they fixed it for free, even though it wasnt one of their tires. Service is top notch and they definitely go the extra mile for you.
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Brian Chow
Very friendly service. They always go above and beyond of my expectations. You can offer them used tires and they will recycle them for you.
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axle 650
Fixed a slow leak for free, and I was just a walk in. Awesome, will definitely be back when new tires needed.
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Organ Sack
Honest guys, friendly for the most part, respectful of my time, no BS. Will def go back.
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Shawn H
Good prices on tires. In spite of the busy day got them on with a short wait.
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Michael Danroth
Busy shop. Book your appointment well in advance to avoid a long wait.
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Dave Alex
Good quality workmanship but quite expensive
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Lise Carignan
Friendly, helpful, knowledgeable. Thank you.
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Stuart Lavoie
Great Customer Service and very Prompt.
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David Clarke
One of the best run Kal tires around
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Juan Martinez
Great service!
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Gerry Bishop
Great service
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