Category: | Used Car Dealer |
Address: | 605 Crown Isle Blvd, Courtenay, BC V9N 9W1, Canada |
Phone: | +1 250-871-2125 |
Site: | galaxymotors.net |
Rating: | 4.4 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–6PM 9AM–6PM 10AM–4PM |
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Nova Lewis
A great buying experience with Galaxy Motors. Wanting a surprise 50th birthday gift to our son, I drop by at Galaxy Motors Courtenay and was greeted by Peter Mallany. After expressing what I was looking for with a certain budget, Peter found the Truck in the system that had the criteria I had in mind. What I found doing the transaction was his helpful friendly demeanour without the "pushy attitude" I usually found at Dealerships in lots of my vehicle purchases. He arranged for the vehicle to be brought up from Victoria and followed with a test drive. The staff at the dealership (manager Joey) was very accommodating in allowing to store the vehicle until my sons birthday 3 weeks away. On the big day Peter did a great job in making my sons surprise visit/gift very special when we arrived at Galaxy Motors. Everything went as planned and very special. Thank you Peter and the staff. We were very impressed with the attitude and service provided. You will be highly recommended should we or anyone we know want a used vehicle from Galaxy Motors.
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Sandra Campbell
Phenomenal service. I was driving a leased truck when my driving needs changed. I needed a smaller vehicle with good fuel economy. I was told by ford, who I had my lease with, that I had to finish the last 2 years of my term and there was no way they could accommodate a change to a smaller vehicle. I went in to see Chris Castro at galaxy motor to see about purchasing a small inexpensive vehicle. As I still had an expensive lease to carry with Ford I was very doubtful there would be anything I could afford. Chris went above and beyond for me. He arranged to buy my lease from Ford and then helped me purchase the perfect vehicle for my needs! My payments are lower and my satisfaction is substantially higher. I highly recommend going to see chris at galaxy motors for anyone looking for great customer service and a smooth sale.
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Daniel Wong
I called from Vancouver as I am moving to the Island for a job in Courtenay and I figured I would call Galaxy Motors to see if there were any good deals at their establishment for a trade in. Shirley (who answered my call) was incredibly rude and seemed uninterested in helping me to get through to a dealer. As soon as she heard me speak her tone changed and it was as if my accent had set her off. I would normally not write a review but her attitude was so demeaning towards me that I had to say something. I do not know if she was having a bad day but I eventually got sick of the treatment I was receiving and hung up. Hopefully, she was just having an off day but I did not understand why I was being treated so poorly and I will probably not go to Galaxy in the future because of this.
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Andrea Bridges
We recently bought a used vehicle at Galaxy Motors, Courtenay. We have never previously looked forward to car buying, but our experience at Galaxy was different. Peter M. was the most friendly and helpful salesman we could ever have hoped to meet; never once was he pushy or impatient. Instead of having to haggle over the price, he up-front offered us various discounts. So we assumed we would then get low-balled on the values of our two trade-ins, but Joey did the numbers and offered us very fair prices. It was a long day of decision-making, but it was an enjoyable and entirely stress-free experience - thank you Peter! We would buy from you again in a heartbeat, and would not hesitate to recommend Galaxy to any of our friends and family.
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Paul St Germain
Dedicated, Honest, and Down to Earth. The Galaxy Motors team is Four Aces for the working families in Courtenay and on the Island. Peter Mallany spent what seemed like hours listening to details and answering questions that made me feel comfortable and trusting in his knowledge and understanding of My Needs in a vehicle. A Big Thanks to Joey who spent the time to explore the financial options available to me and then explaining them in a way I could understand. Working with me to find "The" solution for a tight budget during budget conscious times. Your a friend when you walk in the door. You feel part of the team when you leave.
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Aaron Milan
I happened to pull in on a whim as I was headed to another dealership to finalize a deal on a different car, It was Friday night and I wasnt expecting anyone to still be there but I saw a really nice car that fit my criteria and Peter Mallany came out and greeted us and set us up on a test drive. 20 minutes later I was sold and after some tough negotiating on my part we came to an agreement. The guys had the paper work done up quickly and accurately and the insurance people were dispatched. By 7:30 that night we were on our way with our new car. Low pressure, quick and friendly service, and the follow-up was good as well.
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Ian Mallany
I bought a truck from Galaxy motors in Courtney in August and the experience was excellent! I had purchased a car a few years back from their Victoria location and wanted to trade it in for a 2012 f150 ecoboost. Only issue was that I now live in Vancouver. So I was put in contact with Peter Mallany at the Courtney location. Not only was Peter knowledgable and very friendly (he invited me to join in on the staff bbq), he also gave me a great deal on the truck for coming from the mainland. I would gladly recommend Peter and the team at Galaxy motors anytime. The reviews dont lie, this place is great! Ian- Vancouver BC
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MyJax Jaxx
I recently purchased a vehicle from Galaxy Motors in Courtenay and found the whole buying experience fun, stress free and professional. Not only did we get a great deal but we got fantastic service. Peter Mallany was my Sales Person and he did an excellent job as he walked us through the process and made buying our vehicle a breeze. He was patient and very kind. Thank you again Peter and thank you Galaxy Motors. Well refer you to our friends and family and we will definitely come back when were ready to buy again.
JA
Jan Ashcroft Accounting
My husband and I recently purchased a Jeep Grand Cherokee from Galaxy Motors. We would highly recommend seeing Chantelle when you purchase your next vehicle. Very professional and youre left feeling that you are her number one concern and she wasnt just there to make money. The purchase was smooth and hassle free. The rest of the staff were very approachable and made sure you were treated as a family member. Thanks Chantelle for the great customer service Jan and Alan Ashcroft
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Adam Commandeur
Bought my first vehicle here back in May. I was one of the first customers and was happy with the selection they had. I purchased a 2011 ram 1500 and havent had any problems. I drove from Comox to Anchorage Alaska and had nothing wrong with it and Peter was very helpful in letting me know when a veichle that was in my price and selection range was in the lot. Would recommend taking a look if youre thinking about getting a vehicle!
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Brad Nelson
I just bought my car from this location, even though I live in Nanaimo. They had the 2012 Prius C that I wanted, at a decent price, and I didnt want to wait a few days for it to be brought down. Very little hassle on price, financing, or fixing a few minor things that needed to be done before I picked up my little car. Thanks Galaxy. Ill be a repeat customer, and Ill recommend friends!