Best Import Auto

Category:	Importer
Address:	5708 Kingsway, Burnaby, BC V5H 2G6, Canada
Phone:	+1 888-872-2406
Site:	bestimportsauto.com
Rating:	2.5
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 11AM–6PM

Location

Photos 10

Reviews 19

Codie Willms

DONT EVEN CONSIDER BUYING A VEHICLE FROM THESE SHADY "SALESMEN". I made a huge mistake of giving used car lots a chance and purchasing a vehicle from these disgusting humans. They first lied to my face when I asked if the vehicle had been in any accidents, they said no when it was completely salvaged and I found this out when I drove it back home. They also said they mailed me all the documents for my vehicle and they never did... Their customer service is the worst! They are so inconsiderate and only care about the CASH. I ended up driving 4 hours back to exchange this vehicle for another vehicle i had called about previously, and they lied about its kilometres and I found out it had 82,000 more than they had told me when I got there. They tried to up sell their warranty they included and send me home in this piece. They misrepresented for the sake of a sale, thats illegal. Im a student, I dont have money, and I had to get a loan to drive home in another vehicle and these greasy thieves didnt me any slack for their wrong doings. Not to mention they did not mail me any of the paperwork they said they would, and they FORGED MY SIGNATURE and are now avoiding me. stay away, they are terrible people.

Greg Franson

Dont do business with these guys !!! They will try to screw you. I just sold them a car. We agreed on an amount , shook hands then they try to subtract $325 for "administrative fees". I argued with them for several minutes and still settled for $100 less than what we agreed on. The vehicle I sold them (2008 Mazda CX-9) has an AWD system that was not functioning when I sold it to them. I disclosed this to them yet there is no advertising that the system is broken , which it is. We purchased this car with the broken AWD system without knowing it. We only found out this past winter. The cost associated with repairing it was not worth it for us so we purchased another vehicle and sold the Mazda. I would not touch this car with a 10 foot pole , we dont want some poor people to go through what we did. Just for reference theyre selling it for almost $10,000 more than what they gave me for it. BTW they DO NOT have any maintenance records for this vehicle as advertised. I have them.........

Sara Lee

We bought a car from them 5 months ago,it was the mistake to deal with those peoples.bad customer service,they promise everything but at the end they dont keep their promise.we also have the paper work. but when we call to ask for the promise they will lie and lie, wont return our call back.from my own experience i never ever recommend anybody to go there .those peoples will do and said anything to rip us off with our hard earn money .if u decide to deal w them record their voice from start to end.never believe what they told u.even after 5 months later we still piss at them ..

Shafiq Akhand

not even 1 star. worst possible service (specially after sales service). They will not receive your call in the next day once you buy something from them. Promised hell lot of things before I bought my car and next day they said since it is a second hand car, so they cant help me more (promised me something to be fixed within a week after buying which was not working at the time of buying). They are not even 3rd world country standard shop, let alone Vancouver, Canada. People who got good service from them must be very lucky.

sara winchester

i was very happy with the car i purchased 2005 bmw 325 , there customer service was great, and they helped me out a lot to find a perfect car for me. im glad i bought my car from best imports, they were very friendly and very helpful and gave me a great deal on the car i purchased. i will for sure come back to best imports to get a car for my daughter.

Logan Miller

Very shady. I ended up walking away in disgust. Salesman wouldnt allow me to test drive the vehicle until an offer had been made and a price agreed upon. I cant make an offer on a vehicle I havent driven. Poor business practices. I would not recommend buying a car here based on the condition of the vehicle I looked at and the asking price of it.

Chelsea Jenkins

We had a family member sell a vehicle to them and it was a horrible experience. To top it off, best import auto is now trying to sell the vehicle and not being truthful with the advertisement. Buyer beware, people are selling their vehicles to these guys because no one else wants to buy them!

ken wong

Me and my girlfriend purchased a 08 Mercedes Benz C 230, we were very happy with the car we purchased. Great people working there, they are hardworking at there job. Its obvious they like working here because there service was excellent, I really recommend this dealership.

Josh Liams

I just recently bought a 2004 Mazda 3 hatchback and im quite glad with my purchase. The customer service was okay and I got a good deal for it too. Matthew helped find the right car that was suitable for me and I would consider telling people about this place.

Abigail Sy

We bought a 2005 Honda Civic with warranty on August 27, 2015. The car broke down in less than 2 months. They refused to fix the car. All we got was a run around from the manager. Dont trust them, theyll lie to you to get your money. Buyer beware.

Emily H

Purchase my sport car last year, Now Im pregnant looking for family car. Manager paid same money to trade in my car after 1 yr driving. I was very happy with my deal! Recommend this dealership to all my friends.:)

Sthabik

i would strongly suggest not to buy from them very very poor service once thy sold they dint care at all, worst customer service ever i had. i just hate...

이주미

I bought my car last month and I really liked the service and I love my car that I bought. I will for sure bring my friends there to buy other cars .

Ian Su-Agent007

For 3 weeks, I was looking for a car. Finally, found it here. Im very happy with it. It was a pleasure dealing with Jim.

Ken Liew

Worst people to deal with. Rude and unreasonable offers on trade-in. avoid at all cost.

sam lg

I purchased 2005 Malibu from best lmport it is the best car I have purchased

Daksh Verma

i was looking at the car and found poop in the dashboard! wtf

Miran Brikha

Dont trust them. WORST costumer service ever!

Best Import

VERY GOOD SERVICE I AM VERY HAPPY