Jerry Ford Sales

Category:	Ford Dealer
Address:	5908 4 Ave, Edson, AB T7E 1L9, Canada
Phone:	+1 780-723-4441
Site:	jerryford.com
Rating:	4.7
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 9AM–4PM Closed

Location

Photos 13

Reviews 40

Kelly Tait

The trouble with 2008 F250 was a partially faulted Ford Factory Command Start. The door locks were operable but the start function would not fully engage the system. The start function would honk the horn, lock the doors, and engage the radio but not actually start the truck. The problem was determined to be an $1100 fix, which was decided against. To determine the problem I was billed $150. The service personnel were kind and polite. The problem still exists and I am $150 short, looking for more economically reasonable aftermarket options, at local shops. 5 stars for the service folks. 1 star for the outcome.

Kristy MacKintosh

I was in the market for a used SUV and had contacted several dealerships in the province. Jerry Ford was by far the best choice. I was dealing with both Dave and Colin - they both really went the extra mile to make sure I got what I wanted and was thoroughly happy. This was my first car buying experience at Jerry Ford and I would definitely return to purchase in the future based on the caliber of service and their knowledgeable staff. Thank you so much and I love my Edge Sport! :)

Dan Fallbacher

The people up front are pleasent to deal with but every time I had my truck in, something goes wrong. Unbelievable that a service department could be this bad. After first sevice of new truck, "technician" forgot to close the air filter housing. On a different occasion, they ordered the wrong winter tires and then could not get the ones they said they could. Finally, I took the truck back for a recall repair on the brakes, got it back without a functional command start.

Ellis Kootenay

Jodi has always been helpful when I call in to book a service, always knows what vehicles we have and has the details ready, when moses has inspected and service Is done, which always has been finished in a timely manner, I get an immediate call and any issues we have are discussed as to go ahead with new work or if everything is ok. I always recommend to others to bring their vehicles there. the inspections and reports have always been detailed and thorough by moses.

Char Golder

Our family just purchased a 2017 Escape SE at Jerry Ford. We just came in "looking" and by the end of the day Neils patience in sales and Megans knowledge in finance along with Melanies expertise and "Pull" as a Rep from Ford Canada, we drove away with a Beautiful vehicle in the price point we wanted and also the color we wanted. The overall buying experience was great and we would definitely buy there again. THX Jerry Ford!

Kenneth Lawrence

The truck that we were looking to purchase ended up being sold. The Sales associate went out of his way to find a similarly equipped truck and had it in their yard the next day. Turned out to be a bit cheaper. Felt pressured to purchase add-ons, insurance, extended warranty, maintenance plans, etc. The wife is happy, so Im happy!

IanCat07

I had an amazing experience on bringing my vehicle in for Service. Jodi is so awesome and very easy to deal with she helped me on my wind noise concern on my vehicle. Dylan was kind enough to verify and find the necessary steps to fix it quickly and it was much appreciated. I am completely satisfied and will definitely come back.

Ryan Redlick

Well. At first I wasnt to happy that I was going to be charged $120.00 + tax to get a tire taken off and remove a rock from the brake. But to make a long story short the service department did a great and efficient job. And I wasnt charged a thing. Thanks Jerry Ford. You will be recommended after this one

Dan House

The shop was clean, neat and beautifully appointed. The staff were pleasant, courteous and knowledgeable. Our vehicle was fully serviced in a timely manner. I have the utmost respect for the management and staff of Jerry Ford because I have always been treated with respect and dignity.

tailsofthenorth

Jerry Ford is the best ford dealer . They will hook you up and they will make you feel that your money is wanted and respected...do not go to any other ford dealer you will be disappointed..thank you Jerry Ford and all the staff. Tails of the north....

Ralph Hutchinson

Service I received here was good, people were friendly, the work was completed in a timely manner and when they said would be. They did what they said they would do........ Only thing that would have given them 5 stars would have been to wash it.

pat marfleet

I was very pleased with the service at Jerry Ford. But I would like to know what the problem is as to why this happens on my vehicle with so few Km on it. I have had several recalls, and am not pleased with this situation, please advise.

Tyson Syrja

Dave Bilodeau has helped me get into 2 Ford trucks. Friendly, courteous, knowledgeable; simply amazing customer service. Ill definitely be going back to Jerry Ford to see Dave when its time to trade in.

Cory Brawner

Megan and Dave are an ace team... made me feel like my business was truly important to them and bent over backwards for me. Really glad I made the decision to go in easily best dealership in town!

Xtiger_ girlX

Our experience has always been great, I feel that Dave our salesman tries to be as helpful as he can, and he is always honest, the only reason I didnt give 5 Stars is we didnt get it for free.

Keisha Patenaude

This is our sixth vehicle from Jerry Ford. Always a great bunch of staff, to make the experience of buying a vehicle as stress free as possible. Always there to answer any questions.

Jen federuik

Neil Rogers was my sales rep when I went in to buy my new vehicle and it was a pleasure dealing with him. I had great service and it was quick. Good overall experience.

Karen Anhorn

Took my truck in for an oil change and to have the winter tires installed and received excellent service. Awesome. They even washed the summer tires and rims for me.

Jordan Lowe

Tried to get a fuel filter for my f350 diesel and they wouldnt order it unless I prepaid for it 1st and its a pretty common filter they should have in Stock

Hazel Shearer

A huge thank you goes out to my service rep Jodi at Jerry Ford for her impeccable customer service and genuine concern for the customer. Jodi, you rock!

Brad Greening

The service dept. got us in right away and fixed our issue. They had us back on the road in 20 minutes.

Michelle Axmann

Staff were very friendly. They made sure my needs were met and that I was satisfied with everything.

John Deere

Very friendly and knowledgeable service staff. Have always been satisfied warranty wise as well.

Eric Gaboury

Great service friendly service. Always ready to help. Great shuttle courtesy.

cam hanson

Bob and Colin were great to deal with the service at Jerry Ford is very good

Susan Williams

Awesome! The Service staff are always courteous, helpful and knowledgeable.

Ken Clark

Nothing but courtesy and direct service,just what this customer prefers.

Keely Wombold

They gave me a lot more for my trade then I thought they would!

Anne Rogers

Service was good! Got me in within ten minutes. Thanks Jody

Sheena Chatman

Excellent customer service. Goes over everything in detail.

Brian Orge

Answered all my questions and have treated very well

Colin Regan

Bought two trucks from these guys. Both run.

aboversite

Great service department. Jodi is a keeper!

David T. Harnett

Have you driven a Ford lately?

Jennifer Mills

Amazing service all the time.

Derek Lee

Friendly service department

David Wannenburg

Friendly and swift service.

Larry Hanni

Nancy and jodi are great!!

trevor wint

Always great service

Brian Campbell

The people