Northstar Ford Gregoire

Category:	Ford Dealer
Address:	505 MacKenzie Blvd, Fort McMurray, AB T9H 4X3, Canada
Phone:	+1 888-462-1178
Site:	northstarfordsales.ca
Rating:	3.7
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM Closed Closed

Location

Photos 27

Reviews 17

Kate MacDonald

I won a Gold Clean detailing package from an event in town. Destiny contacted me to make arrangements for the detailing and was a pleasure to work with. She was very friendly and professional. I was pleased at the ease of bringing my vehicle in, and how quickly the detailing was done and my car was back in my own hands. I had a brief wait for a shuttle home after dropping off my car - the lounge area was comfortable with tv, coffee, and comfortable seating. I was impressed that I didnt need to give the driver any directions to my home, which I usually have to for any taxis etc. Within a short time I was called to say that my car was ready, and that I could contact the driver to have a ride back to Northstar. Again, despite being a busy day it was a short wait. I was very impressed with how clean my car was inside and out when I got it back. I havent seen it this clean since it was new. Even now, over a week later (in messy winter driving conditions) my car is still clean on the outside. I am really happy with the service and how easy the whole process was. I would certainly put NorthStar at the top of my list for next time I am needing a car detailing.

Jeremy

Not overly happy. So far with warranty work, long as I talk to the service adviser every time, I get good service. But when I bring my truck for normal service, Ive had issues. They keep loosing the nuts in my hub caps. They changed my marker lights when I asked them not to and lost half the bolts and stripped the other half. Head light falls out now... Said they serviced my front diff and didnt. And I always get the same red head in the service bay. Seams like a nice enough girl but should not be in customer service. Always looks at you like your retarded and talks like a robot. Not very personable and very condescending. Mixed reviews on my party for sure. Also had my Shelby serviced in McKay and went to pick it up. Was outside covered in half and inch of dust... I know they dont have room to keep higher end vehicles inside for customers but a free detail woulda been nice :(

Jordan Sears

Terrible service, over charged and spoken to as If I was a complete jack ass for questioning why a wheel retorque cost 157 and why they felt the need to take it on a 15 min test drive and charge me for it. I also had to re torque 4 lugs on one tore at work because they did not tighten them properly. If my truck ever breaks down in Fort mcmurray and the only option is to have them fix it I will push my truck to the next town. Wish I could give them 0 stars.

Richard Mciver

I have always liked my visits to Northstar Ford. I get a real feeling of community there and I like that Marty always throws the Suncor/United way Ride in the fall. I can tell you that Tracy M. always greets me with a big smile and puts up with my indecisiveness, I want to buy a Lincoln so bad but I keep waffliing on my decision, she definitely has the patients for even the most undecided buyer! Thanks for the great service!

Courtney A

Traded in my vehicle for somtheing smaller and more fuel efficient. Service was excellent. I dealt with Tracy Morine. She was very knowledgable and helpful. The process was quick and easy and i also got a great deal. The dealership is beautful and even has a kids playroom which was great for my son to keep bysy with while we did paperwork. Great experience and couldnt be happier with my new car!

Greg Prill

Friendly enough people, but I ended up not buying from them because the sales folks were way to heavy with the pressure tactics. Was looking for a used car in the $5000 range, and they called me to let me know something great had come in. I made it there in twenty minutes or so, but low-and-behold, that car was sold already - but they sure could show me a $10k car since I was already there.

Walterine Lukeman

We went in to trade in our truck for a newer model. We worked with Tracy Morine. I left very happy. Tracy was very personable and easy to work with. She took the time to sit and listen to our likes and dislikes for our old truck and what we were looking for in a new one. She worked hard to find us what we were looking for even down to colour choices. I would recommend Tracy to anyone!

Sadie Bernard

I just bought a new vehicle off Tracy. She was so helpful and down to earth. I would definitely recommend her to anyone buying a new vehicle! She took the time to understand exactly what I was looking for and found me the perfect vehicle!

Erin Z

Bought my first vehicle at Northstar Ford and Tracy Morine saw me through every step. No matter what my question, she got the answer. I was given excellent treatment by everyone there. This former Dodge girl is CONVERTED!!

Darrell Drover

Tracy was a great help in getting me into my new Ford f150 xlt, fast and friendly service was what I was looking for and that is what I received...thanks for your help Tracy!!!

Milly Salcedo

Great service, whenever I drop off my vehicle for service they have a shuttle that brings me back to my house and picks me up when my vehicle is ready.

Bradley Purcell

Great experience!! Tracy in Sales was very resourceful and a personable. Moe in Finance made it a quick, to the point sale. Thanks guys!!

Stewart Macdonald

Buying my new ford f150 was made easy by the sales person Tracy !!! THANKS FOR YOUR HELP ... anyone looking to buy LOOK HER UP!!

Francis Coursol

Awesome team. Drive in service is efficient

Val Gauvreau

Great service, good people.

MAHDI FARAH

Okay no to bad

kent sutton

HORRIBLE!!!