Category: | Oil Change Service |
Address: | 236 Broadview Dr, Sherwood Park, AB T8H 1T1, Canada |
Phone: | +1 855-642-5823 |
Site: | lubecity.ca |
Rating: | 3.6 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–6PM 10AM–5PM |
KJ
KJ Happy
I would not recommend at all and would instead advise going to a more reputable place. They advertise a 31 point inspection and after going there for years (both personal vehicles and work vehicles with our corporate account), I will not return. After asking if I was just being charged a portion of the price because only a portion of the checks advertised were completed, I was told everything was done. My front differential leak (which I am fully aware of and have an appointment to get fixed at the dealership tomorrow) must have disappeared because my receipt says it was checked and no leaks found. They said the tire pressure was checked but couldnt tell me what the pressure was at, only that it was good which is bizarre to me; they must have a gauge that just tells them good or bad! Doors were never opened to check hinges. The air filter wasnt checked. The extras from a typical oil change were not completed such as windows and vacuum. Instead of going there for convenience, I would recommend going elsewhere!
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A Private User
After going here before I decided to ask to see the oil they were using on my car. When I looked at it I discovered that it is the wrong oil, after enquiring I found out that they dont even carry the correct oil and I Was told "we cant even order it". My car has high mileage so it was already out of warranty, however if I had had warranty left this would have voided it. beware of this place if you have any high end vehicle, as they clearly dont know what theyre doing. They clearly do this all the time as they stock the filter, why would they stock the filter if they dont have the right oil? I only hope I can save more people from them.
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vagabond expedition
Ive used this location with great results for some time.. but recently experienced them not doing work they said they did. spoke to management and theyll make it right on my next visit. Keep an eye on them. Ill update my review after my next visit if they come through on their promise. Uodate: returned after being promised a discount to make up for their error last time. Well, I was informed I couldnt get the discount and collect CAA dollars.. plus the discount was only a regular coupon discount. Ill go elsewhere from now on.
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Ron Cuthbertson
These guys really helped me out. I was returning home from a trip on the highway and the rock guard/skid plate under my car came loose and was dragging on the road. I couldnt find anyone who could help, either everyone was too busy to look at it or were closed for the Easter weekend. Since they were open on the long weekend I took a chance Lube City could help, and they did. They removed my damaged rock guard/skid plate which allowed me to keep my car on the road until I could get it in to the dealership. Thanks for your help!
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Patty F.
Service here is really quick, friendly and at a reasonable price. The extra service, is that theres really informative (different types of oil I could get and why a less expensive type might actually be better than the type weve been using), and didnt try to offer me things I didnt come in for... but when I asked for advice, they made useful observations about the cars were considering as replacements our beloved, but aging 1998 corolla.
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Bob Baker
This place is one best lube change station Ive been. The guys here are really cool and always explains to you everything into details with whats happening with your car. They even showed me the stuff that need to be done and explained how I could prevent it next time. I felt like I trusted them, and thats pretty darn important when it comes to finding a good fleet services company. Ill definitely be bringing my car back when needed.
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Joan Jamison
This place is probable the most efficient places Ive been since my last car. The fleet service they offer is just really good that I keep coming back. They dont sell you crap just the things your care really need. If they think its time to switch out your oil filter, then its probably crucial. So I would recommend this place for any fleet maintenance you need in Sherwood Park.
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John Andrus
Oil covered workers LEANED on my extremely rare car, so I said. Get off my car, and they looked at me, so I said it again. Why? They asked. I said GET OFF. What the hell, etc. I dont care about what car it is, why the crap do you lean on a car??? If I wanted damage to the 25 year old paint, Ill go back to Lube City.
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Kurt Pastuszak
Just started going to Lube City a couple months back. Thanks to the positive feedback of my close friend. Great location and great customer service, everyone makes you feel welcome plus the prompt in and out service is outstanding.
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Frank Lynam
Like to thank these guys for the great service every time I come for an oil change. Fast and friendly service for the price thats right. That is why I recommend this place to my friends because of my great experience. Keep it up!
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Jeff Basko
I had an oil change here a week ago and they did stand up to their name, express oil change indeed and the service was just perfect. Will be coming back next time and will tell my friends about this business.
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Monica Cameron
The guys did great with our needs, great Teamwork and problem solving. Thanks Haylen for your professionalism. We loved the service yesterday.
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P.C. P
I have normally had pretty good service here. Sometimes that wait has been fairly long based on how busy they are but overall no complaints.
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Dillan Ward
They used horrible washer fluid that froze and almost killed me on the highway. Good job LUBE CITY!! Dumb asses
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Lee Evanochko
Was exactly as advertised. In and out quickly and the staff was friendly.
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Bryan La Noire
worst place i ve ever been they dont seem to know wtf they re doing.
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april braumbrger
Expensive but good service and friendly staff
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Cole
Extremely sluggish service. Wont be going back.
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Kim Mills
Friendly staff!! Thank you for your advice.
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dconstantinoff
Come here often. Always good service.
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Jared Richardson
Consistently friendly service