Category: | Used Car Dealer |
Address: | 8610 Horton Rd SW, Calgary, AB T2V 2X4, Canada |
Phone: | +1 587-356-1144 |
Site: | houseofcarshortonroad.com |
Rating: | 4.3 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 10AM–6PM 9AM–5PM |
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Cyndi Krastel
Ive never seen such crooked business practices! Went in this morning at 10am (right when they opened), car I was interested in was listed at $6900 online. I test drove it, and offered to make a deal if they could come down in price. Lloyd (Sales Manager) said theyd call back in an hour after he spoke to the owner. I called back 2 hours later, he said hed call back in another 30 minutes. After screwing me around until 415pm with false promises of callbacks, I saw the online price had suddenly changed to $7500. We called back to ask why they had not gotten back to us with a number (we were also offering to pay cash), and Lloyd told us that he owner decided he priced it too low as they got it for $7300, but that theyd be "willing to make a deal" for $6900. As a business professional, educated and working in downtown Calgary, I can undoubtedly say that this business possesses zero moral scruples, nor any business ethics whatsoever and will ensure none of my colleagues or friends ever step foot in the door. This car had been with them since winter 2015 (showed me a safety inspection from Jan 2015), its the black Hyundai Tuscon. I have Screenshots as proof of the price change.
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Kellie Green
My husband anf i recently were in the market for a new car, a friend passed my number on to Kelly Plausteiner of House of Cars. He called me up and asked some fairly basic questions and got the ball rolling, we live in Lethbridge so all business was done by email and text which at first scared me of course, but Kelly was amazing found us a few options as for vehichles, called us and updated us several times a day so we could feel assured and in the loop. It took 2 days to get everything set in stone and then he personally drove it down to us, sat down with us in our kitchen and walked us through every sentence of our paperwork an made sure we understood every bit. Even made follow up calls to make sure we were completely satisfied! Stayed well under my budget, got me an awesome 2016 Hyundai Accent that drives like a dream, a great warranty and all from 2.5 hours away and with my horrendous credit score. I would and have been referring his service and House of Cars to anyone in the market! Very worth it!
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Danielle Coutu
I referred my sister to go see Kelly Plausteiner at house of cars on horton road. Kelly made it so easy and stress free for my sister to buy her new car. We didnt even have to go to the dealership. My sister literally did everything over the phone with Kelly. Kelly and Luis the general manager delivered my sisters car to our doorstep within 2 hours of us contacting Kelly for a vehicle. We sat down at our kitchen table and Kelly explained my sisters credit to her (which no dealership has ever done) and Luis went through all of the bank documents and showed us where she is saving money. I have to say if you need a vehicle and want it to be stress free and easy and get the best deal in calgary GO SEE Kelly Plausteiner. The next day Kelly personally drove to my house and brought me a $500 referral cheque. Kelly and Luis went out of there way to ensure my sister was satisfied with her purchase!! And she is super satisfied!
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Joshua Hynes
I am surprised that there are not a lot of 5 star reviews. A real hidden gem. The car was as described. The owner personally came out and thanked me. The price was way better than anyone in Alberta. And I got approved and driving in 2 hours. My battery was weak ad he put a new one in the same day without any groef. Even the coffee was fantastic. The owner said he has big plans to do even better in the future. My cousin just got approved and he has brutal credit and they helped him with the insurance cost. They really have been doing fair business in Calgary for the 25 plus years they claim. Not the typical independent dealer. I wasted 2 days at 3 other used dealerships and got the run around. Come here and you will feel good about how you were treated... hopefully.
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Gord Kudeba
I was looking for a car, went to a few places, was turned down within five minutes. I had some credit issues. but i never gave up. I went to the house of cars on Horton road. The guy I saw KELLY PLAUSTEINER. Wow what a great guy, he never turned me down in five minutes like the other guys did, in fact he worked for 5 days for me. He got me into a new ride at a great price and very reasonable interest rate. This guy is nothing like anyone I ever met before, he truly is good at his job,friendly,polite and really knows his stuff. A preacher friend of mine once told me, there is no such thing as a honest salesman, well he was wrong, he never met KELLY PLAUSTEINER. Bottom line, you need a car see this guy, he will not let you down!!!
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raegan dizy
I wish I could give this less than one star. I bought a car from them three years ago and for the last year Ive been trying to get ahold of someone to give me my information about my car purchase, so I can get my warranty info. Everytime I call, they direct me around the city to different people, tell me theyll get back to me and never do. So now, my car has a leak in the oil pan and these people keep screwing me around with my warranty information. This has been going on for over a year now. Unfortunately, Ill have to pay for everything out of pocket because the people working at house of cars are irresponsible, and cannot return a phone call or find an old file. Thanks for the experience!
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may Robles
House of Cars Horton Road is super amazing! They have a wide variety of choices for vehicles, lots of nice and affordable cars. But most of all, the staff are just great esp Luis! We had problems with our credit score but he did his best to find ways to help us get the car that my husband eagerly wanted! Hes an awesome man! He is not working to earn or has his cars sold but he will help you all the way as a friend not as customer.. we thank you Luis for your efforts! Kudos to your team esp mention to Jahlal And Vicky who assist us with the process! I highly recommend House of Cars Horton Road Branch for your next purchase of your dream vehicle! Kudos to Luis and his team!!!
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Michael Lochness
I paid a deposit so that they wouldnt sell the vehicle calls me and says if o dont buy it now he selling to someone else so I said Ill take my deposit back. His boss sold me the car. They install a shut off device and charged me for it "illegal". Never gave me the remote for the device. I refinanced the vehicle the device locked my vehicle I lost my job because I couldnt get to work. They should have removed the device when I refinanced never informed me and now refuse to help want me to pay for the removal of a device that should have never been on the car in the first place 1 star is more than they deserve absolutely horrendous business. FYI currently in a law suit.