Hertz Rent A Car

Category:	Car Rental Agency
Address:	927 6 Ave SW, Calgary, AB T2P 0V7, Canada
Phone:	+1 403-221-2560
Site:	hertz.com
Rating:	3.4
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 9AM–4PM 10AM–4PM

Location

Photos 11

Reviews 22

Bill Cain

First, my employer a U S platinum member. That holds no sway in Canada. Second, when the vehicle was returned, we drove it to the dealership. There was a loose bumper, that they said was damaged. we agreed to pay it. When we received our credit card invoice, there was an $86.04 towing charge. The car didnt need to be towed, we drove it back to the place. It has now been 9 months and we still do not have this issue resolved, they refuse to refund a towing charge that they called for, but was not needed. If it takes this long to resolve such a simple issue to the customers satisfaction, then they get a low scoring review.

Mark Faria

Renting the car was no problem. Just hope you dont get a parking ticket in a city youre not familiar with cause then everybody will just point their fingers at everybody else. I was never left a notice of infraction on the vehicle but got charged a $30 admin fee plus a $10 late fee on top of the infraction fee. And when calling the rental location back, expect to be talked down to by "Jocen" who cant seem to care about nothing more then to get the customer off the phone as quickly as possible because she just rents cars. If youre thinking bout renting a car here, Id keep looking. Theres an enterprise right next door.

Marcus Günter

We rented a car for a trip to the national parks. The staff were very helpful and really tried to fix a problem with the booking that they had not caused. Sometimes the selection of vehicles can be a little limited.

Frank Mouawad

Friendly staff; however, needs slightly better organizing from their staff. The location takes care of Thrifty and Dollar rentals as well. Had to call in twice to ensure reservation was booked as they had lost first reservation. Vehicle didnt have gas when picked up, so i had to come back later to pick up the vehicle as staff had to fill gas. Great competitive rates, will match.

Gavin Fielding

Great Customer Service (again and again). I rent from this location at least monthly and always receive excellent customer service. Heres a couple of tips - they have a limited fleet so theyre often sold out 3-4 days in advance during July and August. Also, in winter theyre one of the few rental car places downtown that can get you a vehicle with snow tires.

Brian Jones

Reasonably organized, efficient, and friendly. Parking garage where the cars are kept is somewhat confined and dark, but not dangerously so; makes pre-rental damage inspection slightly harder. Vehicle was not 100% clean, but was acceptable. Ensure youre clear about where to park upon return. Overall, no huge issues, and would rent here again.

zvi bock

I would like to commend the staff at Hertz (RC), 927-6Th Avenue Sw, Canada for the awesome customer service and attentiveness to customer need. in particular Helen the rep who answered the phones was extremely helpful so thank to Helen and Hertz for a job well done will definitely be using hertz next time i need a rental car

prathibha r

We had booked a thrifty for 2 days for $39, since thrifty had no cars available, they transferred us to Hertz for the same cost. The cost was$49, when the Hertz guy gave us the keys stating that they are high class than thrifty and their taxes are higher.

Shabih ul Hasnain

They dont have a 0 Star review otherwise I would have given that. These guys commit to a price to a client and then change all of a sudden with almost doubling the figures. PHEW!!!! I would never call there number again.

palivela srikar

Worst car rental service I have ever had, this rental office charged me more than $500 due to their mistake in entering the meter reading and for refund its more than 7weeks still fighting with them to receive money.

madiyah ash

Car was ready and waiting for us, the staff was super professional and accommodating, especially when we let them know the car hadnt come with a full tank of gas. They took our word for it and gave us a discount.

Chris Foreman

Reserved a vehicle but when we arrived it was not there. Waited 30 min to be told it would be another hour for one to be brought in. Will not be back.

Marloes Rademaker

The most helpful, patient and kind people work here. I would recommend anyone to rent their car here! Customer Service on its best! Thank you again!

Bianca Dayrit

Great customer service, accommodating, friendly, and the car was so clean and new. Overall positive experience for my pals and I.

Robert Onley

Good service. Fair pricing. Didnt charge us even though we were 15 mins late on the drop off. Would choose Hertz again.

Helena Tothova

Fast service, friendly staff; must compliment Abdul Rahim and Gagen, especially (hoping I spelled names correctly).

ush calgary

Customer service is so professional and helpful. They get you right want you want. Budget friendly.

David Deng

close to my business office, the employees are nice. call to reserve a vehicle before I go there.

Kristoffer Bennett

I had a great experience returning a vehicle here from Vancouver. Lady was awesome.

Esam Mustafa

Good location and easy to reach in Calgary downtown area.

Poppe Bakker

Very good and helpful people

Alex Lee

So late response.