Hertz
| Category: | Car Rental Agency |
| Address: | 4101 Macleod Trail SE, Calgary, AB T2G 2R6, Canada |
| Phone: | +1 403-221-1339 |
| Site: | hertz.com |
| Rating: | 2.7 |
| Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 8AM–4PM 10AM–4PM |
Location
Photos 7
Reviews 8
CA
Cathie Raynor
Staff were pleasant, but I waited an hour past my pickup time and the car still had not arrived (apparently it was supposed to be delivered from the airport location.) They said it would only be a "couple minutes." Half an hour later they gave me another car, larger than I wanted. But the most annoying thing was that they charge an additional $13.50 PER DAY to let your spouse drive. This is Hertz policy. I have never encountered that before in all the years Ive rented vehicles. (If you are a Hertz gold member, it is waived, but they didnt tell me that.) This is a major problem when you are driving long distances. I was very unhappy and will never rent from Hertz again.
SE
SeongHak Jo
Do not use this company So horrible I used a car only one da but they charged me for 10 days so I was charged 1200CAD They said the car was disappeard for 10days after I retruned the car Even they have no cctv They cant prove if your car has problem after return The manager is so rude they didnt seem to help me to figure what happend to car after I return Please avoid this company if you can
ME
Mei Mei
Both Hertz and Thrifty in this location has terrible customer service. I called to change late pick up and they told me to do it myself online. So what is the point you are working there to helping customers. I dont have computer while I was travelling so obviously when I call, I need something to be done for me. And if the brand cant do anything, what are they good for?
MI
Mikael Garces
From beginning to end, the staff were extremely friendly and professional. I booked through Kayak which can sometimes be an issue but everything went smoothly. Abu went above and beyond to accommodate our drop off after our return. Just overall a great experience.
LI
liam Wong
A lady staff did a walk around before we rented the car. She didnt see the stone chip due to the dew covered the whole windshield. Even though the insurance covered that, we are still unhappy about how the lady staff did the work beforehand.
SP
Spaced Out
The cars are always clean, professional staff, never had any complaints. Will rent from this location again in the future. Keep up the great work
AN
Anton Roth
Nice people. Good service. Got our car immediately. Everytime again
CO
Cody James
Horrible service, messed up return date, avoid them if possible.
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