Country Tire Automotive

Category:	Tire Shop
Address:	923 Edmonton Trail NE, Calgary, AB T2E 3J9, Canada
Phone:	+1 403-590-1521
Site:	countrytireautomotive.ca
Rating:	4.8
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 9AM–1PM Closed

Location

Photos 32

Reviews 6

Kelly Hill

Hi. Im the owner of Country Tire Automotive. As you can tell there has been two negative Google reviews. In both cases Ive tried to contact the persons to see what I can do to help. NUMBER ONE: The customer complaining we did not honor a oil change certificate Ive tried to contact on several occasions. From fall of 2012 we were a Tirecraft. In September of 2014 we dropped our association. The oil change certificate was sold under the Tirecraft banner for multiple Tirecraft stores and could be honoured at any of the participating ones. This was a mass media sell off and was never particular to just our location. This person has complained we did not honor a Tirecraft certificate after we became Country Tire Automotive. However if you check the Google reviews of the Tirecraft on centre street North Calgary, you will see the person reviewed them as the place to go and the place they always get there oil changes at. Ive contacted Google many times to report this as suspect but have never received a call back. NUMBER TWO: A customer has claimed they purchased Continital Tires from us when we were Tirecraft. It goes on to say they have had issues with the tires and because we are no longer a Tirecraft, we can not get Continital tires. That we can not warranty. This is false. We still carry all the same brands as before and yes we can warranty(a manufacture defect). We are a small family run business so it is easy to ask if any one at our company was dealing with this person and the answer has been no. I and my daughter Nicole have tried to contact this person, as of currently we received no response. We have also researched are data base and this person does not exist. We have no record of this person at all. Weve tried looking them up by last name in the Calgary white pages and again nothing. The comments made by this person seem to be pleasent enough however seem to stress one POINT. Buy from Tirecraft if you want Continital Tires or warranty. That Country Tire can not provide either. Ive contacted Google about this to be suspect and again still no response. Please allow me to assure you. Though we have changed our name back to Country Tire, any tire brands, warranty or customer loyalty programs we offered as a Tirecraft carry over to Country Tire. It is still a family run business with all the same people that have been here for almost a decade. If we fail, we are only human. We will take every possible effort to take care of our customers. Our pride is our customers satisfaction. Thank you for reading Kelley HillMcPherson

Nicky Wang

Got a puncture on my run flat, patched myself but still seems to leak a bit. Before this shop, I checked with Fountain Tire and other "well-known" shops for this, after knowing the model of my car, I was told around ~$120 to ~$175, which was surprising because: a. its just a simple patch not on a sidewall; b. why does it have sth to do the car Im driving? Then found this shop and reviews seem good, so went ahead to gave it a try. $25 it is. Quick and simple. Excellent service. No more leaking at all. Definitely my go to shop for any tire related issues. Another testimony after visiting this shop again: one of the camber bolt(eccentric) on my 11 years old car was rusted into the control arm and seized up; was trying to do the wheel alignment in the dealership, they failed after trying for an hour and charged me $100 for the attempt, fair enough. Then the prior experience at Country Tire reminded me of this shop. I explained the situation to them. They decided to give it a try. They managed to loose it up after quite some effort, and guess what, its the flat price of the wheel alignment service in spite of all these tedious work. Not sure how it affected their schedule as they were busy and didnt expect a wheel alignment take that long. Anyway, just to say thank you. Their service are good and their technicians are good, period.

Cameron Perrault

Needed to get replacement winter tires asap for my AWD. My tires were purchased from Costco, under warranty and discontinued. I had 1 unrepairable tire, and Costco wanted to only replace the broken and same axel tire. Also they would take a week to come in. They were not concerned with me putting 2 different tires treads on my car. Called Country Tire and Kelly was a pleasure to deal with. He was very knowledgeable and helpful. Advised me that I should be getting 4 new tires for my vehicle and he was able to have the new tires in the next day from out of town. Found him very helpful and ethical. With his advice I was able to work with costco to reimburse me for the other tires I had under warranty which should have been replaced too. I did not purchase tires from Country Tire..as I had warranty with Costco, but Kelly helped me deal with them with no profit to himself. Thanks very much Kelly for your help and advice.

Anthony McPherson

Called on a Sunday. The sales lady, Nicole was extremly helpful. I was looking for BFGoodrich All Terrain T/A KO2. On a Sunday(They Pick Up)! The price was as good as Costco and Canadian Tire, in fact a little better. She was able to price them out for me and book me a appointment Monday morning and told me I would in and out in a hour(It Only Took 35 Minutes). Much better then other experiences. Showed up for my appointment a little scared! The last tire shop I went too, scratched my rims. This was, one of my concerns until Nicole took me back into the service area. They have amazing equipment!!! Even a automated machine that changes the tire without steel touching the rim or a person. If you visit this place, ask them if you can watch it, its pretty freak-in cool. Anyway I recommend this place.

Jman Latulipe

Although they are Country Tire once again, they were Tirecraft at one time. Ive purchased 5 sets of tires from them over the years (Blizzaks, Revos, Falkens, etc..) and basically got shafted with the set of Continentals that I bought in late 2012 while they were under the TireCraft name. Since they no longer sell the Continental brand my warranty (sidewall bulges) was ONLY good with TireCraft and not them. In short, they tried to sell me more tires. I had to contact Continental myself in order to arrange warranty and my tires have still not yet been replaced. Not cool... **I gave them 2 stars because their service has always been quite good, but anyone with tires sold ONLY under the Tirecraft brand whose tire is STILL under warranty is likely to be in the same boat as I am...**

Lien H

I was the first person to update this business location for Google Maps and ever since Ive been intrigued by it every time I drive by. It was the first place I called to inquire about a slow leak in my tire. They said they were super busy due to seasonal change overs but just to stop in anyway and leave my car with them for the day. I got in at 11:00am and Madison called me at 1:30pm to let me know my tire was repaired. Their price was extremely reasonable (much cheaper than Fountain Tire) and they can be extremely fast! Great experience here. I highly recommend booking here for tires.