Category: | Auto Body Shop |
Address: | 3807 Edmonton Trail NE, Calgary, AB T2E 3P5, Canada |
Phone: | +1 403-276-9328 |
Site: | boydautobody.com |
Rating: | 2.8 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
PA
parker ehrmantraut
I came into this shop because they had been recommended by my insurance company. The customer service has been some of the worst I have ever experienced, the staff is rude and they refuse to listen to your concerns. My car has been making a horrible noise from the back passenger side the very same side that was impacted in my accident.I mentioned this when I brought it in initially and was told it would be looked at and looked after (this was not the case). I picked up my vehicle after the repairs and the paint on the front bumper had lots of imperfections, the grill was crooked as was the new bumper (I was told prior to them even coming out to look at it) mind you that it was pre-existing, when the appraiser finally looked at he eventually conceded that they needed to fix the work. I have now been waiting over 2 weeks to bring the vehicle back in, I am still getting this noise from the back and they are now telling me again without even looking into it that this noise is pre-existing and nothing they can do, and that a minor accident would not cause a noise (when the frame requires straightening this is not a simple fender bender) they told me it is on me to prove that it is related (which I will) and it will be fixed. Bu is that not the job of a collison repair shop to repair the damage caused by a collision (seems fairly basic) but in the end it looks like I will do the job they are supposed to do. This shop does not care about the customer just getting paid from insurance and getting the vehicles turned around as quick as possible. i would not recommend this shop to anyone and if I didnt need them to fix the issues they caused would never go back.
A
A Private User
These guys are crooks. I took my vehicle to them for an assessment of damage for an insurance claim payout. They told me that the damage was almost x3 more than what the insurance company claimed but refused to put it in writing because they dealt with my insurance company frequently. Worse, they charged me $80. They did not tell me any of this stuff before I brought it in, even though they knew exactly why I wanted the assessment.
SZ
Szalony Polak
Worse body shop ever . Cant fix car proper
RA
Raj N
Good service.