Airdrie Truck & Auto Sales

Reviews 5

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Sean Wyseman

I really thought Id found a decent honest dealership that would help me buy a decent truck. I invested a lot of my time in this dealership trying to find a truck that met my needs. With the market to the US bolstered due to the dollar difference its not easy finding deals that make sense as the best ones are sent to the US. Id heard a lot of stories about the dangers of buying one ton diesel trucks so, after finally finding a truck that met my needs, I called Steve to ask if I could independently have the vehicle checked out. I told Steve I was ready to sign an offer subject to independent inspection. Steve immediately got really angry and began accusing me of trying to pay less for the truck. I told him that was his assumption but had nothing to do with my call. I just wanted to have the truck independently checked out because if I did not Id be accountable for any problems that Id not taken reasonable steps to identify. But Steve just wanted to be angry and argue. He began to accuse me of wanting to pay less than his asking price. He was really furious when he began ranting and raging about the price being fixed and not subject to discount. I kept telling him that I just wanted an independent inspection. Steve only wanted to act out his fear and kept accusing me of distrusting them and not taking their word that "its a good truck". Just a month before I put an offer on a truck but when it was sent to an independent diesel shop a tiny leak was found in the head gasket. A leak that would cost over 7k to repair. Had I gotten saddled with that truck without independently verifying the integrity of the vehicle Id have had a head gasket job to do within two years according to the mechanic. Anyway all Steve wanted to do was argue with me and try to prove to me that I didnt trust him and much whining and anger directed at me. This proved to me that I should avoid this dealer. I t so happened that a friend of mine who had been a car salesman for many years overheard my dialog with Steve and he advised me that something had to be wrong when a salesman would not write up a conditional offer subject to me independently checking out the vehicle. My friend explained that getting an independent inspection is common practice and that any dealer who is angry about a customer wanting to independently verify the status of a vehicle should be avoided. Thank you Steve for revealing, during the sales process, what it would be like to deal with your company. Usually businesses put their best foot forward in the sales process. If things go wrong during the sales process just imagine how tough it would be if the dealer gets angry with you AFTER you spent your money and the courts are your only recourse? STAY AWAY FROM THIS COMPANY or at least from Steve.

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Arjun Bhardwaj

Its been a great experience. Great people ,although bad at picking up phone calls sometimes. I am trying to sell truck on auto trader for a while and with almost no time to respond to anybody back and with christmas around the corner i wanted to sell the truck to a dealership quick although it was going to be for a loss. Entering this delership not only gave me the confidence that i am at the right place ,it also saved me time with getting right to helping me with my needs. Just because of the people i dealt with over there i didnt even boather going to these so called "big dealerships"..even thou i know i might get little more money with lot more of my time and a service no where close to theres.

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1623114 Alberta

Great people to deal with. They have a huge selection from small cars to service body 3 tonne trucks. All my questions were answered and they were great in getting us exactly the vehicle that we wanted. Service is very professional and atmosphere is friendly. Highly recommended!!

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Barry Drury

Bought a truck today. Excellent to deal with.

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M. Private

Airdrie Truck & Auto Sales

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