Category: | Car Rental Agency |
Address: | 5214 Gaetz Ave, Red Deer, AB T4N 4B5, Canada |
Phone: | +1 403-226-1550 |
Site: | budget.ca |
Rating: | 3.4 |
Working: | 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–12PM 8AM–12PM |
LJ
LJ Vallevand
Pretty tough to rent a truck when no one answers your call. I tried 4 times to get through in Red Deer and when I finally got through I was on hold for roughly 5-7 minutes. I spoke to a fellow that barely spoke english, and he transferred me to car rentals. When car rentals explained they dont rent cube vans, she said she would transfer me to the correct place....Oklahoma city!!! And because she was in the US, she apologized and said she didnt have access to Canadian systems! So I was on the phone for slightly over a half an hour, and got nowhere. Rest assured, I will not call Budget for any of my rental needs. But if they would like to learn how to run a successful business, theyre more than welcome to ask. Sadly, I had to give them 1 full star in order to post my review. I guess that would be for the very polite lady I spoke to in Oklahoma...
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marcus wallace
it was ok at the start then it took them forever to transfer the info to the person at fault that hit my vehicle and wrote it off. now 4 month later i get an additional bill??? nothing but the run around and dont be surprised if they bill you months down the road. poor poor customer service I will never rent a car here again. stay away!!
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Debbie Smith
Another rental company had "overlooked"our booking which had been made two weeks previously. We were supposed to leave for our vacation in 3 hours. I called budget and they rented us a vehicle in time for us to leave with no hassles! Highly recommend this company!
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Agent Smith
Piss poor customer service. Total rip off with all the EXTRA charges. Do yourself a favor and use Enterprise or Avis. I have had much better service and experience with those ones.
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Radmila Trninic
We had a little misunderstanding price wise but the staff went the extra step to solve the problem.
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Richard Hutchinson
Awesome service great cars! Susheem is very knowledgable and helpful
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Muhammad Amjad
Nice staff and good service